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Lithia Chrysler Jeep Dodge Ram of Klamath Falls

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Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls

Review type:

Overall rating

4.9
4.91 out of 5 stars

(88 reviews)


Customer recommendations:

Yes (85)|No (3)

Great experience

5 out of 5 starsby Gregory on 08/05/2025

Entire experience was streamlined and easy.
  • Thank you for your wonderful review, Gregory! I'm thrilled to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was streamlined and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager

    by Lithia Chrysler Jeep Dodge Klamath Falls on 08/05/2025

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88 reviews
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  • Thank you!

    5 out of 5 starsby Tammy on 01/30/2025

    Prompt and helpful customer care
    • Thank you for your kind words! We truly appreciate your feedback about the prompt and helpful customer care at Lithia Chrysler Jeep Dodge Klamath Falls. Your satisfaction is our priority, and we’re glad to hear you had a great experience. We look forward to assisting you again in the future! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 01/31/2025

  • Lithia Ram dealer service

    5 out of 5 starsby James on 01/22/2025
    updated 01/29/2025

    The staff are always very friendly, professional, answer any questions I have, and take great care of my truck.
    • Thank you so much for your kind words, James! We truly appreciate your feedback about our friendly and professional staff at Lithia Chrysler Jeep Dodge Klamath Falls. It’s great to hear that your truck is well taken care of. We look forward to seeing you again for your next visit! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 01/29/2025

  • 5

    5 out of 5 starsby Russell on 01/12/2025
    updated 01/21/2025

    They worked with me on timing
    • Thank you for your 5-star review! I'm pleased to hear that our team at Lithia Chrysler Jeep Dodge Klamath Falls was able to assist you effectively with timing. I look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 01/21/2025

  • Oil change

    5 out of 5 starsby Helen on 01/19/2025

    Fast, friendly and the duck was really cute. Thank you
    • Thank you, Helen! We appreciate your kind words and are delighted to hear that you had a fast and friendly experience with your oil change at Lithia Chrysler Jeep Dodge Klamath Falls. We're also thrilled that you enjoyed the adorable duck! We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 01/20/2025

  • Good experience buying a new vehicle

    5 out of 5 starsby Nikki on 12/15/2024
    updated 12/23/2024

    Chris was great. I had called asking about a vehicle that said it was in transit online and he called me when it came in to let me know
    • Thank you, Nikki, for your wonderful feedback! We're thrilled to hear that Chris provided prompt communication regarding the vehicle's arrival. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to keep our customers informed and engaged. We hope to see you again soon! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 12/23/2024

  • Great Service

    5 out of 5 starsby Timothy on 12/12/2024
    updated 12/19/2024

    Quick service
    • Thank you so much for your review, Timothy! We're thrilled to hear that you experienced quick service at Lithia Chrysler Jeep Dodge Klamath Falls. We strive to provide our customers with efficient and high-quality service. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 12/20/2024

  • Last visit for oil change. 12/06/2024

    5 out of 5 starsby Diane on 12/07/2024
    updated 12/16/2024

    Everyone is always so nice and take care of any problems or just an oil change, in a timely manner.
    • Thank you, Diane! We truly appreciate your kind words about the team at Lithia Chrysler Jeep Dodge Klamath Falls. We're glad to hear that you had a positive experience with us, whether it was for an oil change or any other service. Your satisfaction is our priority, and we look forward to taking care of you again in the future! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 12/17/2024

  • My new Jeep

    5 out of 5 starsby Jenine on 12/16/2024

    Ease of buying a vehicle and selection. Willing to find me the vehicle I was looking for
    • Thank you for your wonderful review! We appreciate your kind words about the ease of buying a vehicle at Lithia Chrysler Jeep Dodge Klamath Falls. We're glad our team was able to help you find exactly what you were looking for. We hope to see you again soon and assist you with any future vehicle needs! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 12/17/2024

  • 2024 Durango Hellcat

    5 out of 5 starsby April on 11/23/2024
    updated 12/03/2024

    Wendy was very personable, attentive and responsive to my needs.
    • Thank you, April, for your wonderful review! We're thrilled to hear that you had a positive experience with us and that our team was attentive to your needs. Your feedback is greatly appreciated, and we look forward to seeing you at Lithia Chrysler Jeep Dodge Klamath Falls again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 12/03/2024

  • Fast easy straight business and out the door with a smile

    5 out of 5 starsby Ronand on 12/01/2024

    The ease and no fluff . Straight business and with a handshake and a smile! I brought my son in the same day and he purchased a red ram truck I had helped him through the online process and it made it where he could follow through and finalize before anxiety sets in. Great friendly family service
    • Thank you for your wonderful review! We're thrilled to hear about your positive experience at Lithia Chrysler Jeep Dodge Klamath Falls. It's fantastic that you and your son found the process straightforward and enjoyable, especially with the purchase of the red Ram truck. We appreciate your kind words about our friendly service and look forward to welcoming you both back for any future needs. Enjoy the ride! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 12/02/2024

  • Oil Change

    5 out of 5 starsby Scott on 11/03/2024
    updated 11/20/2024

    Manager was very kind and helpful for the service I needed.
    • Thank you for your kind words about the service you received. I appreciate your 5-star review and look forward to serving you again at Lithia Chrysler Jeep Dodge Klamath Falls! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 11/20/2024

  • service department

    5 out of 5 starsby Linda on 11/15/2024

    good customer service and service was completed in the time the advisor originally said it would be.
    • Thank you, Linda, for your wonderful review! We appreciate your kind words about our customer service and are glad to hear that your service was completed on time. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to keep our commitments and provide the best experience possible. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 11/20/2024

  • J Greeley

    5 out of 5 starsby Joseph on 11/02/2024
    updated 11/19/2024

    Sam Ellis had always kept me informed of what was going on and providing support. Such an easy process by Sam and Simon. very smooth when i lived 2 hrs away.
    • Thank you, Joseph, for your positive review! We’re thrilled to hear that you had a smooth experience with Sam and Simon at Lithia Chrysler Jeep Dodge Klamath Falls, especially considering the distance. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back on your next visit! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 11/19/2024

  • Lof and fuel filter changes

    5 out of 5 starsby Richard on 11/11/2024

    Glad they were able to work me in.
    • Thank you for taking the time to leave us a review! We're thrilled to hear that we could accommodate you, and we appreciate your support for Lithia Chrysler Jeep Dodge Klamath Falls. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 11/13/2024

  • U got 10

    5 out of 5 starsby Oscar on 10/25/2024
    updated 11/04/2024

    John is the best you have. He knows his stuff .you have to big of turn over. John is the reason we come there
    • Thank you, Oscar, for your fantastic review! We're thrilled to hear that John made such a positive impact on your experience at Lithia Chrysler Jeep Dodge Klamath Falls. Our team takes pride in providing excellent service, and it's great to know that John's knowledge and dedication have earned your trust. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 11/04/2024

    • John knows his job. He is the best one in service .He will season to you.

      by Oscar carlson on 11/05/2024

  • Perfect experience

    5 out of 5 starsby Steve on 10/02/2024
    updated 10/09/2024

    John took care of everything for me. My truck was throwing alot of codes and he kept tracking them down until solved. Thank John!
    • Thank you, Steve, for your fantastic review! We're thrilled to hear that our team, especially John, was able to assist you with your truck's issues and ensure everything was resolved. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive for excellent service, and your feedback means a lot to us. Please come back and see us again! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 10/09/2024

  • Oil change

    5 out of 5 starsby Richard on 10/06/2024

    Friendly staff.
    • Thank you so much for choosing Lithia Chrysler Jeep Dodge Klamath Falls and for leaving us a review. We're glad to hear that you found our staff friendly! We look forward to assisting you again on your next visit! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 10/07/2024

  • Service

    5 out of 5 starsby Peggy on 09/21/2024
    updated 10/01/2024

    Friendly and experienced
    • Thank you for the kind words! I'm thrilled to hear that you found our team at Lithia Chrysler Jeep Dodge Klamath Falls to be friendly and experienced. I hope to see you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 10/01/2024

  • service review

    5 out of 5 starsby John on 09/26/2024

    It was very quick. I had no appointment, and was out in 45 minutes.
    • Thank you for your wonderful feedback! I'm delighted to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was quick and convenient. I strive to provide efficient service for all our customers. I look forward to seeing you again! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 09/27/2024

  • Best dealership in town

    5 out of 5 starsby Randal on 09/11/2024
    updated 09/19/2024

    Work completed in a exemplary amount of time
    • Thank you for your wonderful feedback! I'm thrilled to hear that the work at Lithia Chrysler Jeep Dodge Klamath Falls was completed in an exemplary amount of time. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. I look forward to assisting you again in the future! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 09/19/2024

  • Overall a good experience

    5 out of 5 starsby Valerie on 09/10/2024
    updated 09/19/2024

    WillingNess to resolve issues
    • Thank you for your feedback! At Lithia Chrysler Jeep Dodge Klamath Falls, I always strive to be willing to resolve any issues our customers may encounter. If there's anything specific you'd like to discuss or if you have further suggestions, please feel free to reach out to me. I appreciate your input! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 09/19/2024

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