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Lithia Chrysler Jeep Dodge of Grants Pass

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Customer Reviews of Lithia Chrysler Jeep Dodge of Grants Pass

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27 sales reviews
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  • Outstanding salesman Sam

    5 out of 5 starsby PatRick on 01/20/2017

    March of 2016 my Wife and I had gone over to Grants Pass to look at a pickup to purchase. To make a long story short, I was not happy with the intended truck I went to purchase and Sam to had walked clear out in the lot to meet me on arrival. Sam had shown me a couple other pickups and I liked one (my present Dodge Ram) . The Dodge was out of my intended price range, however through a great salesman Sam, and a lot of work on his part and with the sales manager. Turns out they made the purchase fit my finances and have taken care of my pickup since. Thanks Sam P.S. If you took the time to read the review, I would definitely recommend this dealership and salesman. Sincerely Patrick.

  • 2012 Toyota Camry Great service

    5 out of 5 starsby RogueKayaker on 01/18/2017

    Craig Flitcroft had all the paperwork and car ready for me to go. He was straight forward with all my options of my loan. I will definitely buy another car from him when the time comes.

  • Typical Car Stealership

    1 out of 5 starsby Casper250 on 05/14/2016

    Ray Morgan and Lithia are the kind that give car dealers their bad name - well deserved in this case. The dumbest - and most obvious - trick they tried to pull were trying to sneak a $2700+ extended warranty on to the contract he repeatedly - and prematurely - tried to get me to sign. When I caught it (because I already knew what my payments should be) Ray told me that's how they got me approved. So, let me get this right - Chrysler finance approved my loan with 30% down only because the "stealer dealer" devalued their collateral by $2770 ? At the end of the day, I drove away in a nice, used vehicle and paid what I had agreed to pay before I walked in. Aside from the issue of feeling like you need shower when you leave the stealership, Morgan was rude, cocky, condescending and arrogant. Surely he didnt make as much on the deal as he would have if fallen for his/their tricks, but [non-permissible content removed] didnt even thank me or attempt to shake my hand when I left. Ray Morgan ? Lithia ? Matt Hillier ? You're burned !

  • Awesome Salesman-Shannon!!!

    5 out of 5 starsby JRoutenberg on 01/06/2015

    I came into Lithia to buy a car, specifically a Jeep for my Fiancee and I. I had searched everywhere and couldn't find a deal that was reasonable. I had inquired on the website through Lithia and some others and got a call back. I met with Shannon in the afternoon and was greeted very well and had asked me what I'm looking for. He knew exactly how to help me and never tried to persuade me for cars more expensive like most salesman. Shannon was a salesman who made me on my first day there very relaxed and also on the second day when i brought my fiancee in. We had both taken a test drive of one of the jeeps and after a long decision, we decided to get the one we test drove. We are both pleased and excited to take our jeep out and explore what we can accomplish from it. If i ever need another car or someone i know needs one, definitely the guy and place to go to get a great deal and friendly interaction. I have never had a car salesman relaxed and took one step at a time to get what you needed and helped with the entire process without felling pressured into buying something you don't like or is out of your set budget. Shannon is the guy at Lithia in Grants Pass!!!

  • Excellent car buying experience!

    5 out of 5 starsby DCTippett on 12/07/2014

    I bought a sharp, used Toyota 4Runner from Lithia Grants Pass. Worked with salesman Jacob S. The entire car buying experience was very positive. Jacob is a very personable and professional salesman. I would recommend this dealership highly!

  • Great buying experience!!

    5 out of 5 starsby wellabs on 06/01/2014
    updated 05/10/2025

    I hate car shopping, especially at a dealership. The pressure from the salesman can be a harrowing experience, but not at Lithia's CJD dealership in Grants Pass!! They were extremely friendly and took the pressure out of my truck purchase. The Sales Consultant, Josh P., answered all my questions and made me feel good about choosing Lithia for my Toyota Tacoma. So if you are looking for a new or used car give Josh, the guy in the brightest shirt on the lot, a call and he will make your purchase a great experience!!

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