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Lithia Chrysler Dodge Jeep Ram FIAT of Eugene

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Customer Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Eugene

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81 reviews
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  • Great experience

    5 out of 5 starsby Lpezous1 on 05/28/2017

    After stopping at 2 other jeep dealers in the valley and not being treated well. We decided to stop in at lithos jeep. What we found was a honest and personable sales man Mitch. We were treated with respect and he was up front with any questions about the jeep we had.
  • good company

    5 out of 5 starsby Faisal9000 on 05/02/2017
    updated 05/16/2017

    the servers was great, and they done on time. they can pick you up when your car done.
  • Great Dealer Ship

    5 out of 5 starsby TheOldGuy70 on 04/23/2017

    Lots of inventory and great internet help. They actually get back to you in a short period of time. Not like the other dealers I tried to contact.
  • Warranty. Updates

    4 out of 5 starsby greenhopper16 on 03/31/2017

    I have had service done at another dealership Ron Tomkins and they vacuumed and washed my car! And my husband Chevy gets washed every time also
  • Great Expierence

    5 out of 5 starsby Mopar17 on 02/21/2017

    My Husband and I have purchased multiple vehicles from Lithia Dodge. Since Jason H started working there he is the only person we will deal with. Jason is a pleasure to work with and have recommended family and friends to see him for the no pressure sales experience.
  • Re call work

    5 out of 5 starsby Deennikki on 02/20/2017

    Thank you for taking care of our truck re call.
  • Tire Change

    5 out of 5 starsby kelseeg on 11/22/2016

    I brought the car in to replace all 4 tires, turn off the oil change light, and to replace the right blinker. I brought the car in and received an estimate on the cost which was exactly the amount I ended up paying at the end of service. They said that the service would be done by early afternoon and it was done by 2:00. I had no problems with the products or the service.
  • Going the extra mile.

    5 out of 5 starsby nicgsmith on 11/22/2016

    I recently purchased a Ram 1500 from Lithia Dodge in Eugene. The truck I purchased ended up having some unforeseen issue with Ants, and both Dane and his managers went the extra mile to make sure that I was properly taken care of. I know there was a lot of work on there end that needed to happen and they were all on point. I can't begin to thank them enough for all the work they have done to get me and my family taken care of.
  • 200 Service

    5 out of 5 starsby hogmeister on 08/20/2016
    updated 08/29/2016

    Everything done as promised and nothing extra. I had replaced the air filter myself a couple of months prior and they did NOT try to stick me with another. Very honest guys.
  • I am very happy

    5 out of 5 starsby Newmanram359 on 08/08/2016
    updated 08/23/2016

    I want to thank Justin Leighton at Lithia Dodge of Eugene for helping me. I think I have bought 4 trucks from him now. I have been in a financial crisis lately and he went out of his way to help me find something with lower payments yet a very good work truck.
  • Purchase of 2016 Town & Country

    5 out of 5 starsby 2007customer on 08/15/2016

    Received an internet quote; drove 2 1/2 hours to make purchase. All commitments were met and about 2 hours later drove out in our 2016 Town & Country. Very professional dealership.
  • Excellent care and treatment

    5 out of 5 starsby 12sandy34 on 07/01/2016

    I was exceptionally pleased that I was treated with respect and kindness. I was not pressured into purchasing anything. From Kyle to Jason and to Robert, I was treated with dignaty
  • Bad service/ vehicle sold unsafe

    1 out of 5 starsby daniellew1 on 06/21/2016

    Worst car buying experience ever. We bought a brand new dodge ram, you expect to leave the lot with a perfect ready to go truck. They didn't tighten the lug nuts all the way. My husband had to drive from eugene to prineville for work that day, got there, 2 were off, 2 more were almost off, and 6 more loose. They put his life in danger and we never even got an apology, and it was a struggle just to get them to call me me back. I probably made 4 calls to every 1 I got in return. I never could talk to the GM, and the General sales manager wouldn't call me back after the first day. They set up a time for the truck to get looked at but sent us to a Buick dealership just because it was the lithia name. Service men were confused why we were there and couldn't even inspect the truck fully. If it wasn't for Northwest Dodge in Beaverton (who inspected the truck for free) I still would not be comfortable with with my husband driving the vehicle. This wasn't even the first problem we had with them in the buying experience. Don't go to lithia in eugene. The people there do not car, about service or your safety!!
  • Greatest experance

    5 out of 5 starsby JAcku1954 on 05/20/2016

    This was the best experance I have ever had with a car dealership to date. No high pressure or trying to sell me something I did not want.
  • The perfect experience

    5 out of 5 starsby BR1127 on 11/17/2014

    I went to Lithia Dodge in a search for an SUV that fit my needs. I met with Tyler, a sales rep for the company. He was very knowledgeable about all vehicles I had questions about. I appreciated the hospitality provided from all employees I interacted with. Never once, did I feel pressure to buy from them. It was at Lithia Dodge of Eugene, where I found the best offer. I purchased a 2015 Dodge Journey (SUV) and am very pleased with my experience with Tyler, and Brad. I will without a doubt, be back to Lithia Dodge for my next purchase for my soon to be wife. THANKS, Lithia and special thanks to sales rep, Tyler.
  • Bought a new truck!

    5 out of 5 starsby PoppaGrande on 09/25/2014

    I recently purchased a brand new Ram 1500 from here. The salesman was extremely friendly and respectful, and made it pressure free. I will be purchasing my next truck from here as well
  • used pickup

    5 out of 5 starsby javajane6 on 09/24/2014

    Was fortunate to find the perfect vehicle and even more fortunate to find it at this dealership! Worked with a salesman online and had the easiest car purchase ever. Promp and professional service.
  • 1998 Suburban

    5 out of 5 starsby fateawates on 09/17/2012
    updated 06/20/2025

    I arrived/ came in and found exactly what I wanted, took it for a test drive… and was pleased, signed my documents and was out of there within an hour and a half! I would highly recommend this dealership: friendly customer service, helpful, and courteous staff, and not to mention a great price for the vehicle I wanted! Sincerely David Allen Wade 9/ 16/ 2012

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