Mercedes-Benz of Eugene
Customer Reviews of Mercedes-Benz of Eugene
Review type:
Great service department
by Beth on 10/17/2024The staff in the service department work really hard to make things work out for their clientsClassy Mercedes
by BH on 09/18/2024Great service and excellent quality. Thank youIt's our privilege to serve you! Thanks so much for your support, from all of us here at Mercedes-Benz of Eugene!
They earned their stars
by N97420 on 08/13/2024I have a 2015 Sprinter passenger van that is our family wagon & has a UVL wheelchair lift for my youngest kiddo. I made an appointment online w/ one of their service coupons & took the 4hr r/t drive w/ my youngest son, who’s wheelchair… bound for our appointment. Unfortunately, after we arrived it was discovered that they didn’t have the parts needed, so we returned back home. Jason, my service advisor said he would make it up to us & he was true to his word. A few weeks later they had the parts for my van & they made the 4hr r/t drive to my house w/ a service loaner, Sprinter crew van. They picked up my van & worked on the repair. I was able to take my son to his appointments w/ the service loaner. It was quite a nice surprise & he honored the service coupon, so I added a couple more things for them to repair while they had it. Overall, it was a good experience and I learned some useful information about the new Sprinters. Thanks for the good service, you earned your stars. ⭐️Thank you for sharing your experience! We're glad Jason and the team at Mercedes-Benz of Eugene could make things right and provide excellent service for your family's Sprinter. We appreciate your patience and hope you won't hesitate to reach out if we can be of assistance again in the future. Take care!
Jason is the best service advisor ever supported by an incredible crew that
by Jason Asch on 07/26/2024The service provided is always top-notch on time and efficientJason, we appreciate your loyalty and look forward to serving you for many more years! Safe travels! - The Mercedes-Benz of Eugene Team
SLC service
by Les Smoluch on 01/26/2024All work done well and in a timely fashion.Friendly and honest.We really appreciate you taking the time to leave Mercedes-Benz of Eugene this awesome review, thank you!
Sprinter Van Shawn
by Tyler H on 11/15/2023Shawn is great, if you have a Sprinter van in the area he’s the guy to talk to. He squeezed me in even though they were booked 2 weeks out cause my heater quit working, had the van ready for me the next day. His communication is great and I… always feel like I know exactly what’s going on with my van when there ( this is the second van I’ve had that’s been worked on at MB of Eugene) Highly recommend Shawn B. and MB of Eugene!!Tyler, it's great to know that Shawn and our team at Mercedes-Benz of Eugene were able to provide such excellent service for your Sprinter van. We're always here when you need us! Thanks for the recommendation!
Mercedes-Benz GLE-Class
Mercedes-Benz GLC-Class
This is great to hear, Beth! Thank you for coming to Mercedes-Benz of Eugene!
by Mercedes-Benz of Eugene on 10/18/2024