Customer Reviews of Kendall Subaru
Review type:
Great Experience
Great Experience
by GrammiB on 12/27/2023The salesman, Shane Fries, made my experience pleasant and quick,, which I greatly appreciated having recently had eye surgery and still being in pain. He was also kind enough to personally deliver the car 70 miles away to my home and… familiarize me with a few more operational details .Since at the time of purchase I was not able to stay for the full orientation, the "guru" who handles that has offered to come to my home when I am ready. I couldn't be more pleased with the way I have been treated at Kendall Subaru.Grammib, we're happy to hear you had such a positive experience with our team!
$ 200 to tighten a wire
by jsmithsail on 12/07/2023I was frustrated when my normal mechanic couldn't read the "codes" because only a dealership could on 1/2 of the readings-- but then almost $200 just to look and then it was lose connection that tool 2 min to sew tighter ...not even sure… the service guy ever looked at anythingOur Service Manager, Dan Stafford, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4653. We look forward to hearing from you.
Caring team members
by Martha 1 on 11/17/2023I have never experienced such genuinely caring people at a dealership, who went above and beyond to help in whatever they could! The work wasn’t completed on time because unexpected issue came up.Martha 1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Subaru of Eugene.
Kendall Subaru Eugene
by Happy cust. on 11/01/2023Quick, friendly, good communicationHappy Cust., we really appreciate your positive review!
Happily Re-Vehicled
by charleston on 10/29/2023Excellent experience overall. Easy communication and prompt feedback from salespeople Sullivan and Dominique.Hi Charleston, thank you so much for your positive comments about Kendall Subaru of Eugene!
Kendall Subaru
by Coastal Lady on 10/18/2023This dealership is very efficient and friendly. Their waiting area is top notch.Thanks for the 5-star review!
Routine service and tire install.
by MG in Eugene on 10/12/2023The car was dropped off at the scheduled time and the service was completed in a timely fashion. Really appreciated the convenience of getting service done on a Saturday.Mg In Eugene, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!
Quick service
by Cindyjor on 09/09/2023I took my subaru forester in for oil service. Our service representative Becca was cheerful, efficient and helpful. Everything was great. Thanks for the great service.Hi Cindyjor, thank you so much for your positive comments about Kendall Subaru of Eugene!
Excellent service
by Jackhol on 08/14/2023The work was performed on time and at the price quoted. The service attendant kept me informed.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Consistently Excellent
by Impressed on 07/18/2023Every organization reflects its management and ownership. It is obvious when you enter Eugene Subaru that everyone is on the same mission. Excellence is the goal, and excellence is the result, from cleanliness of the facility, to competence… of the staff, to serving its customers whether sales or service.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Subaru forester touring
by Ron heath on 04/18/2023We met with Joseph Tompkins at least two times prior before making the final decision to order our 2023 Subaru forester touring. Joseph answered our many questions and he was always very polite, exceptionally patient, professional and very… informative.and a big shout out to Richard who showed us all the bells and whistles awesome guy to work with.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Awesome sales people
by Saltypepper on 04/10/2023Great sales staff, no pressure very pleasant.Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Subaru excellence
by Caruso123 on 04/08/2023Our sales associate (Jordin) was friendly, knowledgeable and helpful from the initial email to the moment we drove away with our new car.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Kendall Subaru of Eugene Review
by Lyrech9 on 03/30/2023I highly recommend this dealership. We bought a car there recently and they were all very helpful. The process was smooth from start to finish. They even have somebody to help you with the new technology on your car.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Overall good service
by Remont23 on 03/04/2023Overall service was good. The salesman was knowledgeable and helpful and didn’t pressure us into anything. They did of course go back and forth on the price. When we got to finance the guy was pushy about the maintenance plan but that was… the only negative part that put us off a bitThank you again for taking the time to let us know how we did. We hope you have a great day!
Kendall Subaru
by Robert M on 03/01/2023Smooth, quick transaction. No pressure.Robert M, we are glad we could help!
Excellent service
by Noahbow on 02/02/2023All employees had the proper knowledge and were very helpful in my decision makingNoahbow, reviews like this give us motivation and help us ensure we provide high-quality care.
Great Experience
by AWVid3* on 12/28/2022This is the 3rd car I've purchased from this dealership. As usual they were knowledgeable, friendly and very helpful.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Painless purchase
by Chuck Lee on 09/25/2022After purchasing a Mustang from Kendall Ford 12 years ago we drove right past all the other dealers when we decided to buy a Subaru. The sales staff was very helpful. Negotiating extended warranties etc. on delivery was relatively painless.… They were very eager to explain every detail about the operation of the car to an exhaustive level and I did very much appreciate that. And I love driving my new Subaru :)Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Excellent transaction at Kendall Subaru
by Squirt's Mom on 08/04/2022updated 08/11/2022We traveled from Coquille nearly three hours to reach Kendall Subaru in Eugene, Oregon. Jordin, Greg, and Lonisa were very helpful in finalizing the purchase of a 2022 Crosstrek Sport. This process involved a trade-in, and after… reasonable negotiation, the deal was done. The Crosstrek is a great car! Now all I have to do is figure out how everything works. At least I have the most intuitive basics down. BTW, his name is Squirt, since he's a little smaller than my old Highlander; he fits very nicely in my single-car garage. Oh, and there's a guy named Richard at Subaru who is my best friend for a couple of months. All I have to do is write out some questions, give him a call, and he'll give me the answers. I just have to go through the manual to figure out the questions (don't you hate reading manuals)? This gal does.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great Dealership
by Rakbunsem on 05/03/2022The Salesman TJ AMES is super helpful person . We were trade in our car he made the process very smooth and fast . He delivered the new car to us two days earlier the date he was told. He done a good job we were happy to work with him. So… highly highly highly recommended. Thank you again TJ AmesWe couldn’t be happier that TJ Ames provided you with a great car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!
We take great pride in doing what's right. As a family-owned business, our values are the foundation of who we are and what we do. Caring for our customers and our communities means being responsive to them. That's why Kendall Auto Group's mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals. While offering the best possible prices on great cars, trucks and SUVs is always important to our customers, so is being treated with respect. That's why we build relationships for the long haul.
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Grammib, we're happy to hear you had such a positive experience with our team!
by Genesis Pittman on 01/11/2024