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Kendall Subaru


388 Goodpasture Island Rd, Eugene, OR 97401 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (7) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
$ 200 to tighten a wire
Written by jsmithsail on 12/07/2023

I was frustrated when my normal mechanic couldn't read the "codes" because only a dealership could on 1/2 of the readings-- but then almost $200 just to look and then it was lose connection that tool 2 min to sew tighter ...not even sure the service guy ever looked at anything

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Genesis Pittman on 12/11/2023
Dealer Response
Our Service Manager, Dan Stafford, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4653. We look forward to hearing from you.
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