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Customer Reviews of Kendall Lexus of Eugene

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68 sales reviews
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  • Kendall Lexus Eugene, Or

    5 out of 5 starsby bendbuter on 08/29/2023

    I worked with the purchase of a used 2015 Honda with sales person, Tonnie. All aspects of the purchase was simple and straightforward. I recommend both the dealership and, especially, Tonnie.,
    • Bendbuter, your wonderful feedback and rating mean a lot to us.

      by Genesis Amador on 08/31/2023


  • Beautiful 2023 Lexus GX460

    5 out of 5 starsby emdcksn on 06/30/2023

    Bought a 2023 GX460 a few days ago and couldn’t be happier. My sales person and the rest of the staff at Kendall Lexus of Eugene was fantastic.
    • Emdcksn, thank you for your kind words and this wonderful review!

      by Genesis Amador on 07/17/2023


  • 2019 Honda CR-V EX L

    5 out of 5 starsby PylonChamp09 on 06/07/2023

    Sean was very helpful, got the keys and I went for a test drive. I then was helped by Brendan on the financial loan and warranty suggestion which I opted for. Overall this was the easiest, fastest car purchase I've ever made and I have bought over five new cars. Very helpful courteous people at Kendall Lexus. I would recommend them to family and friends and have related my experience to my family. Thank you Sean and Brendan. You guys are awesome!
    • Hi Pylonchamp09, thank you so much for your positive comments about Kendall Lexus of Eugene!

      by Genesis Amador on 06/12/2023


  • Well worth the drive from Portland!

    5 out of 5 starsby wleitner on 05/16/2023

    I buy a LOT of cars. Far more than I should. I have never had so pleasant a dealership experience as I did at Kendall Lexus of Eugene. Krista and Cameron were both fantastic. There was no hassle with the price, trade-in value, add-ons, extra fees, up sells, or anything else. They beat my external financing. The entire purchase process was a breeze. The dealership was beautiful, and they had the car sitting out front shiny and polished when I arrived. I was in and out in less than an hour. Absolutely worth the drive all the way from Portland, and I'd go back in a heartbeat.
    • Thanks for making the trip all the way from Portland for your purchase of your new car! Thanks again for taking the time to leave us this information about your recent visit. Take care!

      by Genesis Amador on 06/12/2023


  • Easy experience and professional staff

    5 out of 5 starsby Hector C. on 04/05/2023

    During the all buying process Tonnie Dorsey was really helpful and attentive to our needs, former Toyota Owner now a Lexus satisfied enthusiast.
    • Hi Hector C., thank you for taking the time to leave a review for us at Kendall Lexus of Eugene. We're happy we could meet your expectations!

      by Genesis Amador on 04/24/2023


  • this was an amazing experience

    5 out of 5 starsby Judycla on 03/05/2023

    this comes from a person who bought her 1st car 61 years ago. I dreaded it. our salesperson, Carrie, was perfect. she did not pressure us in any way. she just wanted us to be happy with the results. she was open to showing us other cars or waiting until the right one came in. she knows her product. she was friendly, fun and just simply a pleasure to work with. if anyone were even thinking "Lexus", I would recommend her in a heartbeat. this is our second car from this dealership. our service representative, Irwin has been terrific. he is knowledgeable patient and very easy to work with. anyone wishing to buy a Lexus should just choose this company. you will be happy you did!
    • Judycla, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Lexus of Eugene!

      by Genesis Amador on 03/20/2023


  • ES300 H Fsport

    5 out of 5 starsby 2022 Lexus on 11/28/2022

    Best experience I have had to date purchasing a vehicle! Friendly, honest and knowledgeable sales and accounting staff! Strongly recommend this dealership!
    • Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

      by Genesis Amador on 12/05/2022

  • Excellent Service

    5 out of 5 starsby Wendy O on 09/15/2022

    xcellent service! They were efficient, kind, knowledgable; I felt special to them. Would definitley purchase from this dealership again!
    • Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

      by Genesis Amador on 09/16/2022

  • new car

    5 out of 5 starsby traveler on 08/04/2022

    everything was simple and completed as promised.
    • We are glad we could help!

      by Genesis Amador on 08/05/2022

  • Dave

    5 out of 5 starsby David G on 06/28/2022

    Rick and Dave B are fantastic. They made the experience seamless. Recommend them for sure!
    • Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

      by Genesis Amador on 07/06/2022

  • Owner

    5 out of 5 starsby Carpenter on 06/24/2022

    Great auto purchasing experience!
    • Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

      by Genesis Amador on 07/06/2022

  • Great Purchase

    5 out of 5 starsby Knut Torvik on 03/14/2022

    Purchased an RX 350 F Sport from Kendall Lexus. Great Experience
    • We are very happy we could provide you with a positive experience!

      by Greg Curtis on 03/15/2022

  • HIGHLY RECOMMEND

    5 out of 5 starsby SHANE WILLIS on 03/04/2022

    We had the best experience buying our 2022 Lexus RX350 from Kendall! Rick Foster was great to work with very friendly and helpful, he was able to answer all our questions and we had a lot. He kept us updated on every step of our car from going into production all the way to when it would be on the lot and ready for us to pick it up. When we picked up our car Rick went in early to make sure everything was ready and set for us as soon as we got there. He bought us coffee on the test drive and he even got us nice gift box with wine, chocolates and nuts. Rick went above and beyond to make our experience great and made sure we were happy and got everything we were looking for in the car. All the staff at Kendall were very nice I would highly recommend going to Kendall Lexus of Eugene when buying a car!
    • Thank you for your review about buying your 2022 Lexus RX350 from Kendall! Rick Foster. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

      by Tom Dorlig on 03/10/2022

  • What a great buying experience

    5 out of 5 starsby GoldHillGuy on 12/21/2021

    Kendall Lexus of Eugene was a very positive experience for us. From the start to finish. We highly recommend them for all your buying needs
    • Thanks for the recommendation, and have an amazing day!

      by Greg Curtis on 12/22/2021

  • Kendall Lexus how car buying should be

    5 out of 5 starsby Cash$$$ on 11/29/2021

    The best car buying experience we have ever had. Ask for David Gonzalez he was amazing. Even after the sale he was doing everything to make sure we were happy. Plus the Lexus NX 300h is so sweet.
    • We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Lexus of Eugene!

      by Greg Curtis on 11/30/2021

  • lexus 450h review

    5 out of 5 starsby denny46 on 11/22/2021

    professional and to the point buying experience.
  • A delight to work with!

    5 out of 5 starsby MsStacey on 10/20/2021

    I had a wonderful experience buying my second car from Kendall, which is why I went back. The whole process was easy and seamless with the limited time I had that day. They made sure that I got the deal I wanted and was 100 percent happy. Very classy and friendly dealership... Carrie was amazing! I walked away with a beautiful bottle of Sylvan wine, chocolates and hazelnuts... what a gift! I will definitely be a return customer for all my car purchases :-)
    • Msstacey, your wonderful feedback and rating mean a lot to us.

      by Greg Curtis on 10/29/2021

  • Well done

    5 out of 5 starsby Priscilla on 09/09/2021

    No pressure, straightforward transaction, comparators on trade-in and purchase were transparent. David G did a very nice job with us. All staff were helpful, courteous and friendly.
    • Priscilla, we are so happy to read such a great review about Kendall Lexus of Eugene!

      by Greg Curtis on 09/13/2021

  • Car Buying As It Should Be

    5 out of 5 starsby Arizona Sun on 08/13/2021

    Excellent buying experience. No pressure. Sales person very knowledgeable and helpful.
    • Your wonderful feedback and rating mean a lot to us.

      by Greg Curtis on 08/20/2021

  • Best car buying experience EVER!

    5 out of 5 starsby JWood1217 on 08/13/2021

    Absolutely amazing experience, we are buying another car from them! David who sold us the car wasn't pushy, answered all our questions and went above & beyond to help us! Best car buying experience we have ever had!
    • We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Lexus of Eugene!

      by Greg Curtis on 08/20/2021

  • Mr Terry M

    5 out of 5 starsby TerryMc on 07/05/2021

    Not the way I have ever bought a car before, This Dealer is the only Lexus dealer in So. Oregon, locstion in Eugen ORand some 200 miles from our home in Grants Pass,Oregon. So our RX450H was bought without ever seeing or driving it. I did all by Texting with Our sales rep Carrie, C. I told her what equipment I wanted she found just the right car for us even with this "CHIP shortage thing" I sent her a check for our car, And after going up there to pick it up We drove the #2 new love of my life home. Kendell Lexus even had a Giant Red Bow on our car at pick up for us! Our sales Rep. Carrie C. was great not one oz.of psi to buy anything from her! We had dad Lincolns, Cads & Bmw's but none have been as great as our Lexus! What a kick back cruise ship it is! This is the car after your over the hill and want to take the rest in luxury!
    • We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Lexus of Eugene!

      by Greg Curtis on 07/12/2021


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About our dealership

We take great pride in doing what's right. As a family-owned business, our values are the foundation of who we are and what we do. Caring for our customers and our communities means being responsive to them. That's why Kendall Auto Group's mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals. While offering the best possible prices on great cars, trucks and SUVs is always important to our customers, so is being treated with respect. That's why we build relationships for the long haul.

What sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day. For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Customer Lounge Area
  • After Hours Drop-Off
Languages Spoken (2)
  • English
  • Spanish