Customer Reviews of Kendall Lexus of Eugene
Kendall Lexus Eugene, Or
byon 08/29/2023
I worked with the purchase of a used 2015 Honda with sales person, Tonnie. All aspects of the purchase was simple and straightforward. I recommend both the dealership and, especially, Tonnie.,
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
new car
byon 08/04/2022
everything was simple and completed as promised.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Don’t buy anywhere else
byon 07/12/2022
I purchased a certified, used 2015 Lexus RX350 with over 100k miles. Because it was Lexus and a Lexus dealership ( I have purchased other vehicles though this same dealership), I didn’t give the purchase a second thought. Unbeknownst to me, my vehicle had after market brakes, rotors and shims. I took it back to the dealership and almost without hesitation, they told me they would replace all the parts and labor on their own dime ( over 1k). Having purchased 3 vehicles from Kendall Lexus I have one question? Why would anybody buy anything but a Lexus from Kendall Lexus of Eugene? Superior vehicles, superior service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Eugene Lexus, Erwin Escobar
byon 07/09/2022
It is always a pleasure to deal with Erwin,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dave
byon 06/28/2022
Rick and Dave B are fantastic. They made the experience seamless. Recommend them for sure!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Owner
byon 06/24/2022
Great auto purchasing experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Harold Mordh
byon 05/29/2022
Very prompt, professional service. Kendal Lexus has pleasant efficient personnel. The facility is comfortable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Performed sealants package
byon 05/03/2022
The sealants were applied quickly and professionally.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good customer service and worik
byon 04/27/2022
Lexus has been servicing my car for a number of years. Melissa, my service consultant, is friendly, helpful and straightforward. She is great. I have a high degree of confidence she'll recommend the work that's necessary and no more.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Care and Service
byon 03/16/2022
I arranged through Kendall's call service to get my free 10K oil change & service at Kendall Lexus in Eugene. I got an immediate call back from Erwin in the service dept. and the date/time was set. No hassle! When I arrived, I was greeted like a good friend an provided with a loaner car to use while they worked on my car
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Purchase
byon 03/14/2022
Purchased an RX 350 F Sport from Kendall Lexus. Great Experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
HIGHLY RECOMMEND
byon 03/04/2022
We had the best experience buying our 2022 Lexus RX350 from Kendall! Rick Foster was great to work with very friendly and helpful, he was able to answer all our questions and we had a lot. He kept us updated on every step of our car from going into production all the way to when it would be on the lot and ready for us to pick it up. When we picked up our car Rick went in early to make sure everything was ready and set for us as soon as we got there. He bought us coffee on the test drive and he even got us nice gift box with wine, chocolates and nuts. Rick went above and beyond to make our experience great and made sure we were happy and got everything we were looking for in the car. All the staff at Kendall were very nice I would highly recommend going to Kendall Lexus of Eugene when buying a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Lexus Service
byon 02/16/2022
Always a great experience here. Nice, knowledgable staff who explain in detail what service is being performed and why they recommend it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Lexus
byon 02/15/2022
Excellent service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
What a great buying experience
byon 12/21/2021
Kendall Lexus of Eugene was a very positive experience for us. From the start to finish. We highly recommend them for all your buying needs
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 12/18/2021
Always reliable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Lexus how car buying should be
byon 11/29/2021
The best car buying experience we have ever had. Ask for David Gonzalez he was amazing. Even after the sale he was doing everything to make sure we were happy. Plus the Lexus NX 300h is so sweet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
lexus 450h review
byon 11/22/2021
professional and to the point buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service on my Lexus
byon 10/25/2021
I love this dealership. The staff is wonderful. Very professional and attentive yet friendly. They take the time and effort to explain what they plan to do and then to detail later everything that was done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A delight to work with!
byon 10/20/2021
I had a wonderful experience buying my second car from Kendall, which is why I went back. The whole process was easy and seamless with the limited time I had that day. They made sure that I got the deal I wanted and was 100 percent happy. Very classy and friendly dealership... Carrie was amazing! I walked away with a beautiful bottle of Sylvan wine, chocolates and hazelnuts... what a gift! I will definitely be a return customer for all my car purchases :-)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
RX350 Servicing
byon 09/22/2021
We were treated very courteously, the dealership personnel are very professional and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Well done
byon 09/09/2021
No pressure, straightforward transaction, comparators on trade-in and purchase were transparent. David G did a very nice job with us. All staff were helpful, courteous and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We take great pride in doing what's right. As a family-owned business, our values are the foundation of who we are and what we do. Caring for our customers and our communities means being responsive to them. That's why Kendall Auto Group's mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals. While offering the best possible prices on great cars, trucks and SUVs is always important to our customers, so is being treated with respect. That's why we build relationships for the long haul.
1 Comments