Customer Reviews of Kendall Lexus of Eugene
Review type:
Kendall Lexus Eugene, Or
Excellent service Top notch A+
by O'CONNOR 👑 on 10/15/2023Had my Lexus RX350 light's replaced ¥ Was treated like a VIP Customer ∆ Hands down the Best EXPERIENCE AMAZING Service Tech Consultant } Erwin " was Excited from start to finish :) ⭐⭐⭐⭐⭐O'Connor 👑, thank you so much for your high rating!
Kendall Lexus Eugene, Or
by bendbuter on 08/29/2023I worked with the purchase of a used 2015 Honda with sales person, Tonnie. All aspects of the purchase was simple and straightforward. I recommend both the dealership and, especially, Tonnie.,Bendbuter, your wonderful feedback and rating mean a lot to us.
Beautiful 2023 Lexus GX460
by emdcksn on 06/30/2023Bought a 2023 GX460 a few days ago and couldn’t be happier. My sales person and the rest of the staff at Kendall Lexus of Eugene was fantastic.Emdcksn, thank you for your kind words and this wonderful review!
Great service
by Danarmstrong on 06/16/2023I had a slow leak in my tire and they found the problem and solved it in a decent amount of time. The reception person was great.Danarmstrong, we are glad we could help!
2019 Honda CR-V EX L
by PylonChamp09 on 06/07/2023Sean was very helpful, got the keys and I went for a test drive. I then was helped by Brendan on the financial loan and warranty suggestion which I opted for. Overall this was the easiest, fastest car purchase I've ever made and I have… bought over five new cars. Very helpful courteous people at Kendall Lexus. I would recommend them to family and friends and have related my experience to my family. Thank you Sean and Brendan. You guys are awesome!Hi Pylonchamp09, thank you so much for your positive comments about Kendall Lexus of Eugene!
Well worth the drive from Portland!
by wleitner on 05/16/2023I buy a LOT of cars. Far more than I should. I have never had so pleasant a dealership experience as I did at Kendall Lexus of Eugene. Krista and Cameron were both fantastic. There was no hassle with the price, trade-in value, add-ons,… extra fees, up sells, or anything else. They beat my external financing. The entire purchase process was a breeze. The dealership was beautiful, and they had the car sitting out front shiny and polished when I arrived. I was in and out in less than an hour. Absolutely worth the drive all the way from Portland, and I'd go back in a heartbeat.Thanks for making the trip all the way from Portland for your purchase of your new car! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Love this place
by Big fan! on 05/09/2023I’ve purchased 2 cars (so far) and have never had a bad experience— the purchasing went quick and pleasant and all the service appointments have been thorough, timely, and zero surprises since 2018! I will keep coming back as long as they… stay this customer friendly and attentive.Big Fan!, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Lexus of Eugene!
Carmelita Cross
by Bonnie! on 05/08/2023I have always been very pleased with the service I have received from Kendalls Lexus. Irwin has always been very helpful and courteous and I have confidence in the work they do. Also appreciate the fact that they make loaner cars available… when needed.Hi Bonnie!! We're so happy we were able to help you out!
Easy experience and professional staff
by Hector C. on 04/05/2023During the all buying process Tonnie Dorsey was really helpful and attentive to our needs, former Toyota Owner now a Lexus satisfied enthusiast.Hi Hector C., thank you for taking the time to leave a review for us at Kendall Lexus of Eugene. We're happy we could meet your expectations!
Oil service RX 450h
by annebac on 03/24/2023Usual excellent service. Speedy. Check and printout everything on this car. They also discuss anything extra they recommend.Annebac, thank you for your kind words and this wonderful review!
this was an amazing experience
by Judycla on 03/05/2023this comes from a person who bought her 1st car 61 years ago. I dreaded it. our salesperson, Carrie, was perfect. she did not pressure us in any way. she just wanted us to be happy with the results. she was open to showing us other… cars or waiting until the right one came in. she knows her product. she was friendly, fun and just simply a pleasure to work with. if anyone were even thinking "Lexus", I would recommend her in a heartbeat. this is our second car from this dealership. our service representative, Irwin has been terrific. he is knowledgeable patient and very easy to work with. anyone wishing to buy a Lexus should just choose this company. you will be happy you did!Judycla, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Lexus of Eugene!
Lexus ES 350 Air Bag Recall Work
by Jerry W. on 01/24/2023Kendal was very accommodating with the schedule, only two days out to get an appointment. Even though I was early for the appointment, they took the car right in and performed the work. Very professional encounter. The lack of pressure… to do more work was gratifying. They just informed me of the need to have the brake lines flushed and the oil changed but no pressure to schedule the work. Therefore, I will return to them for more service on the vehicle.Thank you again for taking the time to let us know how we did. We hope you have a great day!
ES300 H Fsport
by 2022 Lexus on 11/28/2022Best experience I have had to date purchasing a vehicle! Friendly, honest and knowledgeable sales and accounting staff! Strongly recommend this dealership!Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Oil change and recall service
by Rod RC350 on 11/02/2022Awesome customer service! My service advisor was great and explained everything to me! I’m definitely taking my car back for all my service needs!Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Oil change plus
by Happy fan on 09/17/2022As usual, excellent service. Melissa is A Plus in my book. Service discovered a battery problem and fixed it promptly.Hi Happy Fan, we are very happy to have provided you with such a positive experience!
Excellent Service
by Wendy O on 09/15/2022xcellent service! They were efficient, kind, knowledgable; I felt special to them. Would definitley purchase from this dealership again!Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Warranty Service
by Trudi’s on 08/30/2022Service department was efficient and had my first warranty service. Good job, friendly service advisor and only took 40 minutes.Steller company
by RICHARD on 08/30/2022Had our first service on our lexus, could not be happier. Oscar Merry was great, we left something in the lonar car, he mailed it yo us within a could days. Overall our experience with Kendal Lexus has been nothing but a pleasure.Maintenance of my Lexus CT 200h at Kendall Lexus, Eugene, Oregon
by DanArmstron on 08/23/2022The Kendall Lexus service department did an excellent job on my recent visit for car's 50,000 mile checkup. They were fast, polite, and reasonably priced.Hi Danarmstron, we are very happy to have provided you with such a positive experience!
50,000 mile service
by arlinpostma on 08/17/2022perfect greeting on arrival, info exchange during service by phone, and use of loaner vehicle. Zero problems.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Kendall Lexus
by Stephanie on 08/10/2022You are so lucky to have an employee like Oscar Merry! He is personable, professional and goes above and beyond to make customers happy. He deserves a huge raise.Stephanie, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Lexus of Eugene!
We take great pride in doing what's right. As a family-owned business, our values are the foundation of who we are and what we do. Caring for our customers and our communities means being responsive to them. That's why Kendall Auto Group's mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals. While offering the best possible prices on great cars, trucks and SUVs is always important to our customers, so is being treated with respect. That's why we build relationships for the long haul.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- English
- Spanish
Bendbuter, your wonderful feedback and rating mean a lot to us.
by Genesis Amador on 08/31/2023