Customer Reviews of Kendall Honda of Eugene
Review type:
Honda purchase
John St.Sauver
by John/Saint on 09/10/2022Craig got me in right away and the work I requested was performed quickly and very efficientlyThank you again for taking the time to let us know how we did. We hope you have a great day!
Ian is a terrific service manager!
by Karol Harris on 09/05/2022Checking was flawless! Work was done efficiently. I was very happy with my experience.Service maintenance visit
by Stephen on 08/31/2022Everything went smoothly. Very little waiting time and good recommendations when I picked it up.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Honda Civic maintenance
by JumpCivic on 07/21/2022This was a really good experience this visit. Did exactly what I requested. Kept in contact via messaging to phone. Yeah, I think things have improved.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Kendell Honda in Eugene customer service and cost was amazing!!!!!!
by sweetkins75 on 07/12/2022First off, they were able to service same day when I called for help due to an immediate auto need, thank you1 The service consultant Rob Holloway as very helpful at desk when trouble shooting what auto issue I was having. Then, upon… learning the issue, Rob called me immediately and listed recommendations and the cost to replace my alternator was very competitive and lower than original estimate given upon walking in. The service/mechanics worked fast and my auto repair was done way earlier than estimated. Even the shuttle guy who took me to work and picked me up was so friendly, thank you Kendell!Hi Sweetkins75, we are very happy to have provided you with such a positive experience!
Honda CRV EXL
by Station521 on 05/03/2022Excellent experience. Ordered my vehicle on Jan 22 and it came in on Apr 22, which happens to be my birthday! Happy Birthday to me!!We are very happy to have provided you with such a positive experience especially on your birthday!
Kendall Honda of Eugene
by Sadie io on 04/28/2022I made an appointment for my oil change and was asked specifically if I wanted my tires rotated.since I had just done this, I said “no” and the person on the phone said she would make note of that. Unfortunately that person did not make… note of it,and after getting home I called to make sure they had not rotated the tires, but they actually had.therefore voiding out the rotation I had just done.they did say that I could bring it back in and they would rotate them back to the way they were, but after waiting two hours just for the oil change,and the dealership being a half hour drive away,there was no way I had the time and energy to to do that! I also have five free car washes built up,because their car wash has not worked any of the last five times I’ve been in to get my oil change.i don’t understand having a perk, like a “free car wash”with the service of your car, if the car wash NEVER works??? I also got a call from a customer service person who called to check on my experience but when I called the number back,it was just a general number, and the operator said she had no idea who called me,or how to rout me to someone I could talk to about my experience.again,why call to see how my service was if I can’t call back anyone to talk to???very unprofessional and makes me think,they don’t really care at all.they just go through the motions, but there really isn’t really anyone that cares enough to talk to you.Hello, our Service Manager, Mike Marlatt, will be reaching out to you shortly to address your concerns regarding your vehicle. Thank you and we look forward to speaking with you.
Kendall Honda
by markherb1957 on 04/26/2022They do an outstanding jobThank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Car Service
by jimbraun on 04/20/2022The service was concluded in a very good and professional manner.Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Always Great Service
by JoeFarmer on 04/12/2022Went to Kendall for my oil change. The service folks are always friendly and professional. Shayla Spoerl was very thorough and efficient!Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Kendall Honda
by Erica White on 03/11/2022I love Kendall Honda!! I recently just purchased a Honda CRV and could not be more pleased with my vehicle or my service! I worked with Alice, and Marcus. They were there with me every step of the way, answered my many questions, and made… the car buying process a breeze. I have worked with other dealerships in town, and Kendall Honda gave me a great deal, and a more than fair price. They researched to find me the lowest interest rate, and the BEST part? I know that if I needed something after buying the car, they would be there to help me out with that too! Thank you Alice and Marcus, and thank you Kendall Honda!!Erica White, thank you for the high star rating!
Recent Service at Kendall Honda
by Mitchell on 03/02/2022It was a good experience.Mitchell, we really appreciate your positive review!
Major service at Kendall Honda and Acura, Eugene, OR
by doggytrader9 on 01/12/2022They provided us with a prognosis, including cost estimate, when they would finish the service on the car and if they had to hold the car for any 3rd party work, including the cost breakdown. Their labor estimate, by far the most expensive… part of the service was exactly as they projected (in other words I did not find hours added on to the cost of labor. Although I did not buy the car from them, they do a great job of keeping the car running. I have been approached by their sales reps about upgrading the vehicle (buying another car);, there is no high pressure sales pitch and they understand the word "no" or "not now". Their followups to another purchase are friendly and timed far enough apart that I don't feel the pressure to upgrade.Perfect Experience
by AdriCarlson on 01/06/2022No pressure experience. Bought a used car from Kendall Honda ( second time buyer) and they did not disappoint. Friendly, professional, un-shady, kind-hearted and down to Earth. Lower than KBB prices and fair trade-in. We were really in need… and Kendall helped us.We appreciate you taking the time to leave us this feedback.
Honda Pilot Service
by WillowW on 12/08/2021The service appointment scheduling was a breeze. I was kept up to date with the status of my repair. The repair was completed in the expected timeframe. Very easy!Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Service department
by Debbie H. on 12/04/2021Everyone has been very helpful in resolving the problem with my car. They made sure that while they were fixing the problem I had reliable transportation.Debbie H., we are very happy we could provide you with a positive experience!
Kendall Honda of Eugene
by Julicoff on 12/02/2021They were able to solve the problem with my Check Engine Light staying on when my mechanic was unable to do so & referred me to the dealership for their advanced computer diagnostics equipment.Hi Julicoff! We're so happy we were able to help you out!
Purchase a brand new truck...great experience at Kendall Honda Eugene!
by WrightE on 11/23/2021This is my first experience purchasing a brand new vehicle. The staff at Kendall Honda Eugene were excellent. The process was very smooth and I am confident I got the best price possible for my new ride. Very satisfied!An Enjoyable Experience
by Happy Buyer on 11/23/2021Great service, very knowledgeable sales people and pain free financing.2022 honda odyssey exl
by Lucky09 on 11/23/2021Very nice people took me awhile to decide but they kept their patience and got our new honda odyssey home the same day. Hard to get a very good deal right now but they tried to work things out at the least.As promised
by Carlitosrey on 11/22/2021We needed a 2nd key fob replacement for our 2013 Camry (through Kendall’s insurance). Within days we took our Camry to Kendall Toyota for the key fob and the programming of it to the Camry. Shazam! Problem solved.
Our mission at Kendall Honda is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate, as well as the environment. It means going above and beyond every day for the people who mean so much to us-our customers.
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
- English
- Spanish
Thanks for the 5-star review!
by Genesis Pittman on 09/27/2024