Customer Reviews of Kendall Ford
Review type:
Always a pleasure
by NovaNunez on 02/10/2025
I’ve bought & sold my last few vehicles with Kendal Ford over by Valley River Mall. Each time they’ve been processional, attentive, and friendly. I’ve felt like I got a quality car at a good price each time.
128 reviews
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Pickup repair
by billings8343 on 09/23/2015Repairs were good, no further problems. Job well doneInitial review of new purchase.
by Cummings7681 on 09/24/20152015 Expedition. We came back to our favorite salesman, Mel King. He has sold us 2 Expeditions in the last couple of years. We are very impressed with his professionalism, helpful attitude and friendly, enthusiastic attitude. the other… staff members were also very professional and helpful. The process to buy a car is long, 3 1/2 hours for us this last time, but they made every effort to make the process move smoothly and seamlessly, always with a smile, even staying after the end of their shift. Being in sales ourselves, we appreciate that kind of winning salesmanship and teamwork. Terry and Cyndy CummingsBack in on a recall on my new Edge
by stephmcgee on 09/22/2015John the shuttle driver was fantastic. The service department is not so intuitive though -- so some signs about where to start etc (since apparently no one comes out to greet cars that drive in) would be helpful. The service itself was… done well and the shuttle service worked as a charm.Happy Happy Happy
by rattdogg on 09/18/2015Brought my truck for some soft ware updating. They checked out my truck informed me of some items to be concerned about. They even informed me that the update was not i had to do but could be helpful. very pleased.Fair prices, professional sales staff and great inventory.
by RamsFan4916395 on 09/12/2015The purchasing process was very simple and professional. Called a couple weeks later to let them know we hadn't received the title yet and they had it sent fedex the next day. Would definitely purchase a car here again.Friendly staff and quality service!
by LKGlenn on 09/10/2015Your staff was friendly and thorough with our vehicle. Even checking for any recalls while I were there. Also changing out a defective rear mat in our truck. Excellent service! Thank you!Great Service as usual. Thanks Mr. Hilliard
by lynevans on 09/08/2015As always Mr. Hilliard did great in getting my vehicle taken care of. Thanks for all you do.Quick and painless!
by Karsten1823 on 08/31/2015I did most of my deal over the phone, told them my payment max and they helped get it to where it need to be.. Got to pick the color I wanted. I drove 80 miles to finish the deal, and they said if I got up there and decided I didn't want it… they would fuel up my truck.. Im a ford person, our family is a ford family, and I will now continue to do allllll of my business with Kendall. Couldn't be more happy with my new fusion..Very Satisfied
by wickwirels on 08/29/2015We were pleased with the service, and will return when repairs or service is needed again.Great sales experience overall.
by mtanker on 08/28/2015I purchased a 2015 F150 Supercrew Sport 4x4. We worked with Jason Engle form the internet sales department . He did a great job for My wife & I. My only complaint out of the experience had nothing to do with Jason's excellent customer… service, but the limited inventory on hand. The only remaining 6' bed on the lot right after we test drove it. Took almost two weeks to get a comp truck. Jason stayed in touch with us the whole time and kept us updated while the truck was being pulled from Idaho. Again, my only complaint was not in our salesman's power to control, and he did everything he could to keep us happy under the circumstances. I would buy from Him, and Kendall again.Experience Easy Service at Kendall Ford
by lovemyford1370 on 08/26/2015My service was handled quickly and politely. We dropped the car off and walked over to the mall. When we returned the car was ready and we picked it up with no hassle whatsoever. Great job! Larry AdairAug. 2015 F-250 service
by lefty570 on 08/25/2015I'm a regular customer of your service department. I've always been satisfied with the service I've received, & my service this time was as expected.Used car
by Lucascole76 on 08/18/2015Working with jake from Eugene Kendall ford was very pleasing. He was very eager to help me with any questions or concerns throughout the whole purchasing process .Recall work
by 43211124 on 08/14/2015Our brand new escape had a recall before we'd even made our first payment, but Kendall quickly fixed the problem. The staff was helpful and polite and fast. I only wish that when I started the car the clock had been reset and the AC was… not set on the highest, blasting setting.Fan motor and resistor.
by Blackdog1359 on 08/14/2015The reason that I brought my truck in was because when I put the fan in the high position for the climate control, it would start to smoke. It was quickly diagnosed and repaired. My only complaint was that I didn't get a call explaining… the problem on the day that I took it in even though the problem was known. I had to call in the next morning to check on the status. Within hours, it was repaired and I was picking up my truck.Easy going and relaxed
by aramflores on 08/13/2015It was a relaxed easy buying experience. I was able to take my time in choosing a truck and at no time did the salesmen push me into making a fast choice. It was awesome. I was able to drive the trucks home, show my family with different… trucks. Thank you Mel & Kassidy.Excellence
by racerwife on 08/12/2015great customer service as always from Steve Hillard!!!Great Online Car Purchase Experience
by clu7218 on 08/09/2015Great experience purchasing online from Jason Engle....we were making a big move from Hawaii to Oregon, and needed a car immediately upon our arrival. Jason gave us a fair price, held the vehicle until we arrived, then provided a stress… free purchase once we got to town; in and out with our new vehicle within 1-hour!Great service
by Tigger96 on 08/04/2015Pete is always very helpful and always explains everything that was done & if anything additional should be addressed. He's always in a good mood & happy to answer my questions.Service and Technology is a plus.
by Ginsengsully on 08/03/2015We are a Ford family and we live close to Kendall Ford. It is very convenient to book a servicing appointment and get back to the house. I hear they also offer a shuttle for folks who are not in the neighborhood. Staff are friendly and… the work is done within the given time frame. The vehicle reports they provide are also very helpful and provide you a history of what has been done to your vehicle in the event you have to sell, etc. They also have the technology to alert and have you approve work via text messages. As a techie, I did that! The free car wash is also a plus. :)Good people
by luckygay on 07/21/2015updated 08/03/2015The Fusion I got is very easy to handle, we took it out HWY 126 to the coast. And it got good mpg. I am still learning some of the fiture. I like the rear camera too. Over all I"m pretty happy with it.
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About our dealership
We take great pride in doing what's right. As a family-owned business, our values are the foundation of who we are and what we do. Caring for our customers and our communities means being responsive to them. That's why Kendall Auto Group's mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals. While offering the best possible prices on great cars, trucks and SUVs is always important to our customers, so is being treated with respect. That's why we build relationships for the long haul.
What sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day.
For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Novanunez, we are glad we could help!
by Genesis Pittman on 02/11/2025