Customer Reviews of Kendall Acura of Eugene
Review type:
Experience with Kendall of Eugene, OR
by Purchasers on 09/22/2024
updated 10/01/2024
The salesperson was very helpful, it was the person dealing with the trade in that almost lost the entire transaction.
33 reviews
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Emergency tire repair
by Ken Woody on 01/26/2021needed emergency look at two of my tires--turned out low air level with one tire damaged by nail--it took 45 minutes to get the tires back to normal, all without an appointment--good service with a smile and in a hurry!Kendall Acura of Eugene
by Terry A on 12/18/2020Kendall Acura of Eugene has been servicing my Acura TL since 2007. I have found that they always do an excellent job. The service work is of a high quality at a fair price. I have confidence that they only recommend services that are… required to keep my vehicle in top condition. The current service adviser I use, David Sanchez, is courteous, thorough, and keeps me well informed during the service process. I would highly recommend David and his repair staff.Terry, we're glad you had such a wonderful experience with us!
Great service
by Kenners on 08/03/2020I drive 3 hours to have Kendall Acura service my Acura MDX. They are very thorough and reasonably priced.Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Excellent
by Drrogerb1 on 05/14/2020As always, service was rapid, efficient, and very pleasant. Would highly recommend this dealer!Thanks for the recommendation, and have an amazing day!
Customer
by Michael on 05/14/2020Kendall Acura's service department is great to work with. They are always very forthcoming about the costs involved and reach out quickly if there's any change in their estimate. The are efficient, usually finishing the work much earlier… than promised. The waiting room is comfortable, with a café close by for breakfast, lunch or coffee if you do have to wait. They've also taken good precautions related to Covid.Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
2019 MDX purchase
by Khlandrum on 08/22/2019Purchased a 2019 MDX at Kendall Acura. It went very well. They came up with the car I wanted. Acura offered a couple discounts.Congratulations on your new MDX! Thank you for taking the time to write about your experience.
Excellent Service
by An Acura Fan on 06/14/2019The service department at Kendall Acura in Eugene replaced an Acura battery that they installed that was still under warranty and failed testing. They also discovered the need to replace a drivers airbag inflator (recall) that I was… unaware of on my 2003 Acura 3.2 TL. I appreciate the efficiency, honesty and quality of the service I receive at Kendall Acura.Thank you so much for the positive review!
Fast and excellent!
by Jolly Roger on 05/27/2019The recall repair was very fast well done!Kendall Acura
by Mary Ellen on 05/15/2019I bought an Acura MDX from Kendall and I was very happy with my car buying experience. I highly recommend them!Great Customer Service!
by DKDDCDDKD on 01/28/2019Excellent overall experience. The best deal I have ever gotten on a brand new car!Easy car ourchase
by Donn0128 on 07/26/2018updated 08/08/2018Completed all the negotstions on line. Once dealer saw my trade was as represented it was a done deal. Did not need to spend all day haggling over the price. Worth the drive.Paul Casey is a true professional
by mikel22 on 02/03/2012updated 06/19/2025Paul made my experience one of the best ever. He is knowledgable, patient, and a good communicator. The deal we worked out was very fair and I felt that I got good value while supporting a local dealership. If you want an Acura (or Honda),… I strongly suggest asking for Paul Casey.
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About our dealership
Serving the Eugene area, Kendall Acura, located at 846 Goodpasture Island Rd in Eugene, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
What sets us apart
Kendall has been a proud member of the Eugene community since 1937 and supporting local initiatives and organizations like the Relief Nursery, March of Dimes, and Food for Lane County has become a pillar of our company and what we stand for.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Languages Spoken (2)
- English
- Spanish
Hi Ken, we are very happy to have provided you with such a positive experience!
by Greg Curtis on 02/06/2021