Subaru of Bend
Customer Reviews of Subaru of Bend
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terrific buying experience
by tim4753 on 06/12/2014updated 06/04/2025We recently purchased a new Subaru Forester here. Jeff, our sales rep, did an outstanding job of finding the exact vehicle we wanted, demonstrating all of the options and features, and helping us reach a very good deal in the purchase… and trade-in process. He even made it fun. We selected two options and worked with Bob in Service. He made sure everything was taken care of and provided great customer service. This has been a terrific experience end to end! Subaru makes great cars and Subaru of Bend is a great dealership in our opinion. TimWLoved my car buying experience!
by happybuyer426 on 04/27/2014updated 06/04/2025We bought our Subaru (finally!) after searching for 6-7 months for the perfect car. We had been to several dealerships and were turned off by the salespeople and lack of answers to our questions. When we contacted the Internet Sales team,… we were given a quick response, honest answers, and a friendly person to work with. Cheryl has been a champ since the first contact. She was thorough in her understanding of the Subaru line-up, quick to ease our minds when we had concerns, and made the buying process feel like we were in her living room having coffee. It was that comfortable. The whole team was so patient with our 16 month-old, offering him toys and treats, and were patient with him (and us!) during our question and answer session. I would highly recommend the Internet Sales Team at Subaru of Bend, especially Cheryl! Thanks for a great experience. I absolutely love my Outback.We appreciate your business!
Great Experience
by BendLover on 06/04/2014updated 06/04/2025I never thought I would describe buying a car as a great experience. Buying my first Subaru today was an easy and very painless process. Cheryl S. was a wonderful salesperson to work with. She was very knowledgeable, thoroughly explained… the different options, told us about add ons with no pressure. The whole process was done is such as short time and we are very pleased with our new Subaru Crosstrek. We would highly recommend Cheryl and Subaru of Bend to work with.We are so happy that you had such a good experience at Subaru of Bend. Thank you for your business!
Dishonest Dealership
by cgrunow on 04/13/2011updated 06/04/2025I just hate being lied to but that is what the staff at Bend Subaru did to me. I enrolled in a special buyers program offered by Subaru. The program has a waiting period before you officially qualify, although many dealers are willing to… wave that and sell to you if you provide the proof you are enrolled. Bend Subaru agreed to wave the waiting period and sent me an email stating they would honor the special program pricing. Well, I drove over 400 miles to bend oregon to be backdoored by the sales people and the owner. They pointed out to me once I sat down to finalize the deal I didn't officially qualify. They offered me their idea of a good deal. It was not the deal we had agreed to over the internet. They must have thought if I drove that far I would accept the deal they wanted to offer. No way! I got into a heated argument with the salesman and the owner. We all went over the emails that were exchanged before I ever drove out. They said they just couldn't do the special pricing because they would lose money. What bs! The package I was wanting on the car had Subaru giving them back $1000.00. I also was going to finance through Subaru. How much profit do they need to make in this tough economy! They didn't even try to make it right with me by offering something in between their pricing and the program pricing. I am a retired fire department Lieutenant. These people are unscrupulous and not trustworthy! I would recomend boycotting and not buying from this dealership.
Subaru Outback
Subaru Ascent
Subaru Legacy
Honda CR-V
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you so much for visiting our dealership. I am happy that you had such a great experience purchasing your new Subaru.
by subaruofbend on 06/26/2014