Chevrolet of Bend
Today 8:00 AM - 7:00 PM
Customer Reviews of Chevrolet of Bend
Review type:
Write a review: Service
98 service reviews
Sort by:
Knowledgable, Thourogh and Proffessional
by MarkMye on 09/11/2023I really appreciate the level of service at this dealership. Knowledge and experience mean everything to me when it comes to getting my repairs. I always go to Ben. It helps having a long term association and having him familiar with all my… Chevs.Many times been here with different. GM cars
by I’m the robr on 03/26/2023Always done right the first timeThank you for this amazing review! We really appreciate your business. Sincerely, Charles Splees- Service Manager
Mr
by RLJ on 11/16/2019My truck was taken in a timely manner and done very quickly..ImpressiveIt is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
Chevy of Bend rocks
by Melody on 10/28/2019Loved buying my truck at Chevy of Bend. Love the service package and warranty. Really loved the shuttle ride to and from office while my truck was being worked on. Thanks Chevy of Bend!Congratulations on your new vehicle! Thank you again for choosing Chevrolet of Bend and we hope to see you again!
Repair of shift mechanism
by JanetB on 09/19/2019The indicator/sensor that recognized that I had shifted to park was malfunctioning. The actual repair did not take long. I dropped my car off one evening and had a call the next morning by 9:30. They were very polite and very… informative. Thank you so much.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Exceptional service as always.
by Opus1965 on 08/19/2019I enjoy the service and convenience of Bend Chevrolet not to mention leaving my car in the hands of trained Chevrolet technicians. First rate experience every time. Thanks!Silverado Oil Change
by Walt_Stingray on 07/19/2019Dropped off my truck in the morning expecting it would be done at the end to the day. It was completed in 2 hours. Returned to me clean, including the underside! Nice work guys.Hello Walt, we are glad we could help! We do hope we can be of assistance in the future. Take care!
Well Done
by CM on 06/10/2019I brought my Tahoe in for Check Engine Light and they assessed it, fixed it, gave it a 24 point inspection and my car is good to go. I have also brought my car in for regular services. Each time the service man, Khrys, and the techs have… done a fine and thorough job. I am always offered a ride if needed. Thank you for being thorough and careful.Hello there, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
Thank you, Khrys!
by Catofmly on 05/30/2019When the DEF reservoir needed to be replaced in our truck, Khrys managed the entire thing with efficiency and kindness. The part was back-ordered, but ended up coming in earlier than expected. I appreciated that he was honest about the… worst case scenario for wait time. He didn’t make empty promises. Khrys answered my questions thoroughly and thoughtfully, which was refreshing as sometimes auto service technicians talk down to women. My daughter had a surgery during the time this was happening, which made me nervous about potentially being without a vehicle (in the event that we needed to get her to the hospital post-op). Khrys put my mind at ease and assured me that he would make sure we had a vehicle, no matter what. He urged me to call him at any time, with any issues that came up. As inconvenient as it is to have these things come up, Khrys really did his best to make us feel taken care of. Also, the gentleman who was running your shuttle was very kind and friendly!Hi there, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service experience
by Bendcat on 05/28/2019My recent experience w/ Chevy of Bend was great! They were friendly & quick & had a shuttle to get me to/from work.Quality and Friendliness
by JohnJ on 05/14/2019updated 05/20/2019The work done was quality work and the staff was very friendly and helpful.Hello John, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
Great Service
by Terry on 05/07/2019updated 05/13/2019always done on time, the advisers and nice and helpful, couldn't ask for anything moreHello Terry, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
Great Service
by awparkermd on 05/12/2019I own a 2007 Chevy Suburban. Needed it inspected prior to 5,000 mile road trip. Service department did a great job and found a few issues and fixed them for reasonable price.Thank you for your kind comments! We hope to be of service to you again in the future. Best wishes, Chevrolet of Bend
loyal chevy person
by kron on 04/21/2019updated 04/29/2019Standard oil change and tire rotation. Dealer suggested sterring fluid change. also, thought coolant hose to need to be changed. But, I thought they were wet from rain that day.Great experience
by Lorna on 03/27/2019So easy and stress free. Nice people here in BendHi Lorna, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of Bend! Take care!
excellant
by Eltrout on 02/26/2019Driver took and dropped me off for breakfast at local breakfast place as I had early appointment. Picked me up after breakfast and truck was ready. All issues were taken care of and service was excellant. My service tech came by our house… the next day to deliver paper work that I forgot. Service above and beyond.Strange Noises
by Fred on 02/25/2019When I started to drive, there was a strange boise coming from the engine compartment. Since thw wngine light didn't come on, I slowly drove from the residential area to a commercial area, arriving close to midnight. I parked my pickup at… a McDonald's and called for a taxi to take me home. Since the noise sounded serious, I only trusted the Chevy dealership to find the problem and properly fix it. In the morning, I called the service department and made an appointment to have it checked out. As luck would have it, the dealership was on the same street where I parked, a few blocks away. As soon as I arrived, an initial diagnosis was performed and it was determined to be the power steering pump. I was invited to wait in their lounge. When lunch time came, they proved a shuttle to any of the many restaurants in the area. Checking other systems, the brakes needed attention too and they performed the needed work. They constantly kept me updated of the status. When finished, the provided an itemized list of parts and labor and told me all of the other systems they had checked and found satisfactory.ronaldhanson
by ronaldhanson on 02/22/2019Shane in Service Department was outstanding in taking care of my needs in repair of my Chevrolet Colorado. He was really good at contacting me with prompt followup on status.Last minute help
by Judson on 02/11/2019Really appreciate you getting me fit in for an inspection and service appointment before heading out of town last minute.We're pleased to know we have been able to exceed your expectations and really help you out, Judson!
Service
by TonyMerkord on 12/30/2018Had my 50000 mile service, got my car back as promised. Only complaint I have is after spending $1000 why not wash the car?
About our dealership
Mark, thank you for the awesome feedback! Ben is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he has been there to provide you with great service. Sincerely, Charles Splees- Service Manager
by Chevrolet Cadillac Of Bend on 09/13/2023