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Customer Reviews of Damerow Ford

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141 reviews
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  • Sandra Wisniewski

    5 out of 5 starsby SewSewGood on 10/17/2017

    Vehicle was promptly taken into service bays. Ryan explained that the replacement of the cabin hepa filter would take additional time which was very much appreciated. Vehicle was ready to go in a reasonable time all washed up along with the deodorizing from the HVAC system.
  • I've received better service elsewhere

    2 out of 5 starsby EstherJ on 09/23/2017

    I wasn't satisfied with the serviced received. I was told my oil change and car wash would be 45min-1hr, I got my car back 2hrs later. The car wasn't washed or vacuumed like I was told. I was given someone else's key and my keys were lost twice!! Other services were suggested, having a toddler with me was not the right day to wait an extra hour for an oil change and a dirty car.
  • Expert customer service

    5 out of 5 starsby Perfectsq on 06/25/2017
    updated 07/03/2017

    I purchased a 2017 Mustang GT. I had been looking the Eco Boost for a long time, ever since I had one for a rental car for what rental a couple times for work. I was looking online and decided to fill out a credit app. I ended up getting emails from every dealer in town. I had been emailing several dealers, looking for just the right car. This dealer was the only one that called me after intial contact. I test drove several cars. The sales person was very patient and easy to deal with. We ended up finding the car that I wanted at another dealer in town. They ended up doing a dealer trade to get me what he wanted. Once I picked the car up I knew it was the car for me. A couple days after owning the car I gave it it's first bath. While washing it I found a nick in one of the front rims. They were more than willing to take care of the issue and make sure everything was right. I spent over a decade in customer service and I have been very happy with theirs.
  • great service

    5 out of 5 starsby pvigran on 06/15/2017
    updated 06/29/2017

    Byrant was great. He was there as soon as I drove up and helped to get my car ready on time so I could make it to my next appointment . Everyone was very friendly.
  • service

    4 out of 5 starsby genat8aol on 06/16/2017
    updated 06/29/2017

    Kyle in Service. Very nice informative. Kept me updated
  • Damerow went the extra mile

    5 out of 5 starsby Areese81 on 06/15/2017

    We shopped around over the course of a weekend, and Damerow ended up being our first and eventually our last stop. They helped us find the perfect truck for us, and we are thrilled with our F-150. George and Bradley were extremely helpful, and they went the extra mile to get us into the truck we wanted. Thanks Damerow!
  • Great Service, Efficient Transaction

    5 out of 5 starsby ramsay68 on 06/13/2017

    We bought a Ford Edge. The staff worked hard to earn my trust and business, and, in the end, succeeded. Overall, it has been a good car buying experience.
  • Damerow Ford-Excellent Deals and Customer Service

    5 out of 5 starsby Genieus11 on 01/01/2017
    updated 01/13/2017

    We had an excellent experience at Damerow Ford! They didn't have exactly what we came in looking for but they gave us a great deal so we ended up with something even better! We worked with Mike who was so very helpful and friendly, we could not be more happy.
  • Excellent Sales Service

    5 out of 5 starsby JackmanSJ on 11/21/2016

    I was not pressured at all for the sale. Dale helped me find the exact vehicle I was looking for and spent as much time as I needed to learn all of the new features of my new Ford Edge.
  • Awesome dealership that made it worth driving 350 miles to buy

    5 out of 5 starsby Cougzag on 11/06/2016

    I've been looking for a new F150 since May mainly in the Spokane area bit all over the Pacific Northwest and not finding what I want or a sales person wanting to sell me a truck that I wanted. I happened to be on vacation at the Oregon Coast and searching online in the local area and came across Damerow Ford. Sent an inquiry on a vehicle and started talking with Larry "the Ford Guy" Mix about a couple. Didn't stop by on my way home as the family was wth me and not enough time on that trip. Larry and I corresponded back and forth for about a month and a half to find the right rig. We finally found one he had to dealer trade for and the price was right. I drove the 350 miles to complete the deal and was in and out in a couple hours with very little negotiating needed as their prices were what I was looking for. There was a little scratch barely noticeable and they offered to pay to fix when I get home and just send them a bill. I'd highly recommend the dealership and Larry as was worth the extra distance to get the vehicle and service I expect in spending the money I was for a new vehicle.
  • Mr.

    5 out of 5 starsby ajwheeland on 09/22/2016
    updated 09/30/2016

    Had a regular oilchange plus necessary maintenance appointment; they did everything and more- it was great.
  • Duped

    3 out of 5 starsby VOgirlpdx on 07/14/2016

    Not that happy with the pricing strategy at Damerow. I asked for the $24.95 oil change special that included a hand washing of the exterior. When I went to the cahsier, I was told the cost was $39.95 because they rotated my tires. I told her what service I had asked for, so she lowered the price to $34.95. I think I was duped.
  • Excellent dealership

    5 out of 5 starsby XTERMINATER on 05/03/2016

    Very courteous friendly , no pressure place to buy. Very helpful and informative. Helped me find the vehicle that I was looking for. Salesman talked to me like I was a person , not some sucker. Helped me every step of the way, answered all my questions , was very patient and understanding about thinking about things and checking to see price differences on vehicles I was interested in. I would buy here again for sure,,,,,,,,,,,,,,,thanks THAI NGUYEN!!!!! BEST CAR SALESMAN AROUND PERIOD!!!!!!! TREATS YOU LIKE A FRIEND
  • Six Years of Great Service!

    5 out of 5 starsby HappyOwner52 on 04/05/2016

    We purchased our 2010 Ford Fusion new from Damerow Ford--- now approaching 100k miles. All service (except one or two oil changes) has been handled by Damerow over the past six years. Service staff has always been most helpful and easy to contact for consult, etc. Most pleased over our six years of ownership. Steve Tidrick
  • Great service all around

    5 out of 5 starsby RBoleen on 04/02/2016

    The overall buying experience was excellent. June Jermany was a pleasure to work with, completely satisfied with the purchase!
  • Damerow Ford - Excellent Service!

    5 out of 5 starsby kaephiana on 03/25/2016

    June Jermany was FANTASTIC to work with! Dale too! They located the vehicle we wanted and had it on the lot the next day for us. Would definitely return for another Ford when the time comes.
  • 2016 F350

    5 out of 5 starsby 1oldcarbuff on 02/22/2016

    I purchased a 2016 F350 4X4 king Ranch on the Ford A-Z plan. I am very pleased with the sales staff in how I was treated. They seemed to go out of there way to give me what I was asking for.
  • Missing part... but good service

    5 out of 5 starsby Alfonso2349 on 02/22/2016

    Even though the specific part that was needed to complete a recall repair was not in stock, service was very good and efficient.
  • Great service

    5 out of 5 starsby Blairsteinfeld on 02/15/2016

    I had a brake light out, and they were able to fix it under the warranty. Thanks!
  • Always a friendly face and a job well done!

    5 out of 5 starsby abeguyton on 02/12/2016

    As always bringing my car in for service with you guys is painless and easy. love it! 2nd generation Damerow guy!
  • Wonderful dealership

    5 out of 5 starsby Orangekat13 on 02/04/2016
    updated 02/12/2016

    We were treated excellently! Chris Moore was perfect. Showed and gave us exactly what we wanted and needed for the right price. Spencer in financing was great as well. No high pressure sales, just getting us what we wanted for the right price. Great!

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