Damerow Ford
Customer Reviews of Damerow Ford
Review type:
Easy Buying Experience!
by Jeffrey on 03/11/2019updated 03/18/2019They were not pushy and made it a very easy buying experience! We did most of the deal over the phone and came in to sign papers. They had everything ready for us and made it a quick and easy transaction.Vehicle purchase
by Cindy on 03/15/2019All steps of the process went smoothly and without drama. I appreciate that!We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best regards, Damerow Ford Team
2018 Escape
by Bonnie on 03/14/2019Did not feel pressured and was given the opportunity to take the SUV for a long test drive. Very quick processing.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Damerow Ford Team
Damerow Ford Does It Again
by Barbara on 03/05/2019updated 03/11/2019I continue to be impressed with the customer service given at Damerow Ford. Kylle McCullah was my service rep this time. He was kind, attentive, and answered all my questions. It is refreshing to sit in the waiting room and listen to… other employees interact with each other and with customers. When it was time to leave and I had one more question, Bryant Dwyer took the time to help me.Barbara, we set high expectations for ourselves, so it's gratifying to hear that you had such a great experience with Bryant and Kylle. If you have any additional needs or questions, we will be more than happy to assist you. Until next time, take care! Sincerely, Damerow Ford Team.
Excellent customer service
by Greg on 03/11/2019The buying process was very smooth and easy. Chase and Kiyoshi were friendly, helpful, and I felt like they were truly trying to find the right vehicle for me.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Damerow Ford Team
my 2016 Ford Escape
by Leslie on 03/10/2019Great service from all staff at Damerow from service writer to office and a nice visit with Larry, The Ford Guy.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Damerow Ford Team
Great experience
by Kory on 03/10/2019Adam and Kiyosi were extremely helpful and put my needs first from the beginning.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, Damerow Ford Team
Lube, Oil, and filter
by John on 03/08/2019good work and done wellJohn, we can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, Damerow Ford Team
Bought a 2019 Fusion Energi at Damerow
by William on 03/08/2019It was fairly speedy, it only took about three hours from start to finish. I already knew exactly which vehicle I wanted to purchase so I did not need a long test drive or sales pitch. The price was fair.William, we take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best regards, Damerow Ford Team
Overall great experience buying a new vehicle.
by Matt on 03/07/2019Gunther was friendly and personable, and also very knowledgeable about the vehicle I was interested in.Matt, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best regards, Damerow Ford Team
Another Home Run for Damerow
by Daniel on 03/06/2019I brought my new Ranger in for a recall on the vehicle. Bryant met me and made everything really easy. I drove up from Corvallis and he even was able to let me use a vehicle for a couple of hours so I could run an errand while the… technicians worked on it. Overall awesome service experience. Thank you.Daniel, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best regards, Damerow Ford Team
Maintenance
by Hugo on 03/06/2019friendly staff and attention to detail.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Damerow Ford Team
Air bag recall
by Christal on 02/28/2019updated 03/06/2019Courtesy and fast serviceThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Damerow Ford Team
Great service
by Ted on 02/27/2019updated 03/06/2019Bryant is a great service rep. He tells it straight with no BS which makes his service reflective of a high level of integrity.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Damerow Ford Team
Oil chang and checkup
by Balsam on 03/06/2019They are always ready to fix any problem within the time expectedWe appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Damerow Ford Team
Service review
by Bill on 02/26/2019updated 03/05/2019The service requested was completed in a professional and timely manner.Hi Bill, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Damerow Ford Team
Recall repair plus clutch replacement SUPERB care for my car!!
by Bruce on 02/25/2019updated 03/05/2019Prompt service...and you guys vacuumed my car and provided a shuttle...and Kyle kept me up-dated as the repairs took shape. Also Bryant Dwyer was so helpful...a win-win all around. The recall is fixed and an additional need...now my… superb Ford Focus is just perfecto!! THANKSBruce, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Damerow Ford Team
Great Job!
by Mark on 02/23/2019Easy to make an appointment, does not try to sell me on services I do not need. Successful repair of the issue I was having.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Damerow Ford Team
Oil Change review
by Roger on 02/22/2019I was able to call for an oil change and get in the same day. Staff was professional and courteous and they offered to wash my truck!We really appreciate your feedback, Roger. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best regards, Damerow Ford Team
Airbag Replaced
by Cheryl on 02/22/2019updated 02/27/2019Bryant is great. Always takes good care of me!Great Service
by RichardD on 02/22/2019The staff. And I really Like Bryant he is the BestWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Damerow Ford Team
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best regards, Damerow Ford Team
by dealerreply on 03/28/2019