Damerow Ford
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Damerow Service puts the customer first!
Written byon 03/20/2019
I came in for an oil change and mentioned an intermittent electrical problem that was not showing symptoms at the time. Kyle and I agreed we would check for codes and if none, wait till it did it again and bring it in. But Kyle took it upon himself to do some research and found a TSB on the problem and performed a firmware update. That is putting the customer's perspective first and is what I would consider excellent customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 03/20/2019
Dealer Response
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.
Best regards,
Damerow Ford Team
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