Damerow Ford
Customer Reviews of Damerow Ford
Review type:
This dealership uses false advertised low pricing to get customers.
by Robert E Cox on 11/30/2023If the first contact with a dealership is based on a lie, one cannot trust anything the dealership said from that point on. Don't deal with this dealership is my advise.INCREDIBLE experience !
by Radstang on 08/18/2021I went in today not expecting much. Seriously, I HATE shopping for cars ! The whole process, in the past, always left me feeling like I was taken advantage of. Not this time... I worked primarily with Amy and when it was time to make a… deal, Bradley helped to close it. The experience with both of these individuals was GREAT ! They made the process absolutely painless and pleasant ! NO KIDDING ! I had two vehicles to trade in and, honestly, did not expect to get the value I wanted. I was VERY pleasantly surprised when they gave me my asking price for both vehicles. I would ABSOLUTELY, without hesitation, recommend Damerow Ford when it comes time to purchase a vehicle.Couldn't have gone any better.
by Jaime on 04/04/2019I was worried about stepping on a car lot. I don't like to be pushed or sold. The sales people we worked with (Larry and Elizabeth) were perfect. Relaxed and laid back. Answered my questions, gave me good information and let me make my own… way through the process. Then in finance, working with Amanda, was again a delightful experience. She was friendly and informative and we got through the whole process quickly. I'm sure that there were many others working behind the scenes and I don't want to leave them out. It was a great experience for me and my family for our first brand new truck.Another great experience
by Matthew on 03/31/2019Dale Monahan and Brian R. always finds a way to help me and my family when everyone else gives up.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Damerow Ford Team
Orange Wrench Light
by Joy on 04/01/2019Finding cause for the Orange Wrench lightThank you for the great review! Damerow Ford Team
Quality Customer Service
by Tim on 03/26/2019updated 04/01/2019John was really accurate and friendly when I approached him. He had me back on the road before I had to go to work which was awesome.Easy to schedule service!
by Patrick on 03/31/2019The new online service appointment system is great. So easy to use.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Damerow Ford Team
Love Damrow Ford
by Beverly on 03/30/2019Them finding what I wanted and David is thee bestThank you for the great review! Please come visit us if you need anything else, be it service or sales. Damerow Ford Team
Better than other Ford dealers
by Bethany on 03/30/2019Friendly salesman, got my quote before I tested the carWe appreciate the kind words. We look forward to seeing you again in the future! Damerow Ford Team
Thanks! Good job.
by Clint on 03/29/2019Fast service. Good communication with the text and email options. Friendly service writer.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Kind regards, Damerow Ford Team
Great Experience
by Todd on 03/29/2019The staff at Damerow was friendly and easy to work with. Omid was knowledgeable and able to answer all of our questions.Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your questions were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Kind regards, Damerow Ford Team
Airbag recall
by Marge on 03/25/2019Installing an airbag on a 'recall' was unusual and leaving my car over night was my only option, otherwise everything went well. There were no costs involved.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Damerow Ford Team
5 star service
by Joyce on 03/23/2019Schedualed fast, done same day!Thanks for the kind words, Joyce! We're glad everything went well. Kind regards, Damerow Ford Team
Oil Change
by Ronald on 03/22/2019Everything went smoothly when I arrived for appointment. I appreciated the call that let me know about the unanticipated service delay.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Kind regards, Damerow Ford Team
Amazing service
by Cody on 03/23/2019Great customer service. Patient and kind sales associates. Very pleasant overall experience.We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Kind regards, Damerow Ford Team
Ask for Gunther!! He is amazing!
by Jenny on 03/22/2019Gunther was knowledgeable, patient, honest and very personable! He answered all of our questions thoughtfullly and we never felt pressured.Thank you for sharing your experience with us! Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Kind regards, Damerow Ford Team
Damerow proved that car buying can be positive
by Lindsey on 03/20/2019Chase Shank was the salesperson who responded to my initial email inquiry about a vehicle listed on website. We were in communication about said vehicle for over a week prior to my even being able to come in and look at it. Chase was… friendly and responsive. When I made it into the dealership his customer service, as well as Bradley and Mike's, continued to be friendly and professional, making the car buying experience a positive one. Thank you Damerow team for your help.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Kind regards, Damerow Ford Team
F250 Truck Purchase
by Jeffrey on 03/14/2019updated 03/20/2019No bullshit by my internet sales guy or the finance guy prompt response to everything including locating and getting me the truck I wanted.Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best regards, Damerow Ford Team
Damerow Service puts the customer first!
by Eric on 03/20/2019I came in for an oil change and mentioned an intermittent electrical problem that was not showing symptoms at the time. Kyle and I agreed we would check for codes and if none, wait till it did it again and bring it in. But Kyle took it… upon himself to do some research and found a TSB on the problem and performed a firmware update. That is putting the customer's perspective first and is what I would consider excellent customer service!We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, Damerow Ford Team
Service Department
by Sally on 03/19/2019Was greated immideatly, received text that car was being worked on and all was done in a timely manor. (Oil Change and tire rotation). Kylle was also very professional and helpful.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Damerow Ford Team
Recall and additional service
by Jennifer on 03/18/2019Once I got an appt, the service rep, Kylle, kept me informed and answered my questions promptly. I appreciated the great customer service.Jennifer, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best regards, Damerow Ford Team
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Damerow Ford Team
by dealerreply on 05/07/2019