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Beaverton Hyundai

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Customer Reviews of Beaverton Hyundai

3.0
Overall Rating
3 out of 5 stars(44)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
3 out of 5 starssales Rating

No Different Than Others

by Just a Regular Joe on 04/26/2023

I am a 10-yr Hyundai vehicle owner. So I thought perhaps I would get a good reception at Beaverton Hyundai. Yes, they were courteous in letting me test drove a couple of different models. However, they never did get back to me with detailed OTD price lists nor a trade-in value for my old car. Not to mention that I seemed to know the Hyundai incentives better than the sales person. Perfunctory is how I would describe the experience I had there.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
44 Reviews
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3 out of 5 starssales Rating

No Different Than Others

by Just a Regular Joe on 04/26/2023

I am a 10-yr Hyundai vehicle owner. So I thought perhaps I would get a good reception at Beaverton Hyundai. Yes, they were courteous in letting me test drove a couple of different models. However, they never did get back to me with detailed OTD price lists nor a trade-in value for my old car. Not to mention that I seemed to know the Hyundai incentives better than the sales person. Perfunctory is how I would describe the experience I had there.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starsservice Rating

Customer service you can depend on

by Leslie on 01/08/2020

I have taken my car here at this dealership for 9 years.. This service team does a great job of explaining and making a women feel her car is cared for and serviced

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Satisfied Customer

by Ruth on 04/08/2019

I felt it was a thorough checkup of my Equus.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great work

by Ali on 04/08/2019

Good communication, fast work. reasonable prices.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Thanks Beaverton Hyundai!

by Demir on 04/08/2019

Quick, reliable and honest

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great dealership

by Felicia on 04/07/2019

Travis was a joy to work with. He was knowledgeable about the vehicle we were interested in. And no slimy sales pressure! The whole process from test driving to purchase was smooth sailing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service - software update

by Glenda on 04/05/2019

Everyone is courteous and is always ready an willing to help.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Thanks for the tires!

by Stephanie on 04/04/2019

Fast and efficient. Also was given a complimentary car wash. Love that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service!

by David on 04/04/2019

Steven is always professional, accommodating, pleasant and prompt !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New car sales

by Susan on 04/03/2019

This is the third car I have bought from Beverton Hyundai . Ben and Robert were very friendly and very professional. Will buy my next car from them too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great Customer Service

by Carol on 04/02/2019

Great customer service especially from Travia wh was my salesman when I leased my Elantra. I came to pick up new floor mats as a had a defective one l. I parked over by show room as there was no parking at parts. Trail saw me gave a big wave and came out escorted me to parts and then replaced my mats. Can't say enough good things about Travis and Beaverton Hyundai.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Travis is the Man !

by Ryan on 04/02/2019

Up front. Clear answers. No double-talk.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service of 2015 Sonata

by Larry on 04/01/2019

The service advisers are friendly and knowledgeable and they work hard to get my car serviced within the time frame they request from me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great service

by Bree on 03/30/2019

Adam was really good to talk to. I didn't feel like I was being lied to or talked down to. Great deal on the car. Fast process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Excellent customer service

by PG on 03/28/2019

Excellent customer service. I had an issue with my bank which prevented me from paying my invoice so they offered me a loaner car for free while I resolved the issue.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Douglas

by Douglas on 03/27/2019

Very professional and courteous workers

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Sante Fe service

by Douglas on 03/26/2019

Quality work for my 90,000 mile service, factory recall and alignment. Big free loaner and finished as promised - Stephen did a great job. One of the issues I had in the past was not having a loaner for work taking all day. This was a problem for me and once in the past they sent me over to Enterprise which was a huge time waster. Having the loaner for anything taking over a couple of hours will keep my service business with Beaverton Hyundai.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by Sally on 03/26/2019

Very attentive to the customer. Explains everything thoroughly. Customer service is awesome

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great customer service!

by Ruben on 06/19/2018

Had a very pleasant experience with Hamid, Jake, and Tarek. All very knowledgeable, patient, and not at all pushy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Terrible sales team

by Terribleh on 04/20/2018

Hyundai was holding a promotion and my local Beaverton Hyundai location decided to not obligate it. They ended the promotion many days prior to the end date and declined to obligate my coupon. Don't participate in a promotion campaign if you won't follow guidelines set forth. It's that simple. By not participating, I wouldn't have wasted my time or yours to speak to one another just to find out you won't follow the specifics.. Thank goodness I'm a Japanese fan. Good luck to yall.. Many people including I are slickdealers. All other cars but Hyundai. KIA is even better.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
1 out of 5 starssales Rating

Wanted to buy but car was sold while we paid

by Jakedbq on 03/26/2018

We found a great deal on a Tesla Model X. I contacted the dealership and they still had it! So we filled out the online application. I informed them of the amount we wanted to put down. They called Friday with the preliminary terms through Hyundai financing. Being so close to banks closing in the central time zone I asked if we could continue the sale Monday but were told it may not be available then, tomorrow actually as I write this. So we asked about using alternative methods which the confirmed they did do. We were asked by a manager and sales person paul schmitchel if we were ready to move forward. By Sunday morning Pacific time we were. We made our first larger payment of $9000 and the process went through. We then gave information for the second payment but didn’t hear back right away. We were told by Paul they were assisting another customer and he would get back to us ASAP. We were fine with that. We were then told that the car was sold to someone locally by the same sales person. So not only was our credit run but we didn’t even get the car we wanted and were in the process of buying. This saleperson in particular had piss poor service and if this is the norm I would not buy from them. Despite doing everything on our end and even paying for our downpayment we were cheated.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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