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Beaverton Hyundai


13255 SW Farmington Rd, Beaverton, OR 97005 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (4) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Wanted to buy but car was sold while we paid
Written by Jakedbq on 03/26/2018

We found a great deal on a Tesla Model X. I contacted the dealership and they still had it! So we filled out the online application. I informed them of the amount we wanted to put down. They called Friday with the preliminary terms through Hyundai financing. Being so close to banks closing in the central time zone I asked if we could continue the sale Monday but were told it may not be available then, tomorrow actually as I write this. So we asked about using alternative methods which the confirmed they did do. We were asked by a manager and sales person paul schmitchel if we were ready to move forward. By Sunday morning Pacific time we were. We made our first larger payment of $9000 and the process went through. We then gave information for the second payment but didn’t hear back right away. We were told by Paul they were assisting another customer and he would get back to us ASAP. We were fine with that. We were then told that the car was sold to someone locally by the same sales person. So not only was our credit run but we didn’t even get the car we wanted and were in the process of buying. This saleperson in particular had piss poor service and if this is the norm I would not buy from them. Despite doing everything on our end and even paying for our downpayment we were cheated.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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