Customer Reviews of BMW of Tulsa
Review type:
Awesome people
Service
by DMR on 03/15/2022I was informed that service was due. Scheduled the appointment online. BMW picked up my car and serviced it and bright it back super fast and easy! Paid online and interruption my work day! So convenient!!! Thanks!!!We are very happy to hear that we were able to provide you with a quick and enjoyable service experience! Thank you for your business and look forward to your next visit!
Finding a car in the pandemic shortage
by Dr Anna on 03/15/2022Billy worked with me all week to find a car. He delivered a great vehicle at a great price. There was no pressure to finance or buy an extended warranty, just inquiries. I’ll be back for my next car and will recommend the dealership to… others!Thank you for your kind words for Billy! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car!
Excellent!!
by Karen Brownlee on 03/14/2022Extremely helpful and friendly while helping me navigate my new car.Thank you Karen for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great First Visit
by Randall Keeton on 03/10/2022Prompt service upon arrival. Friendly Staff as well. While my car was there, Andrew kept me briefed about service progress.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Service
by SH on 03/09/2022Very helpful!Thank you for your kind words for our staff, we appreciate it!
Mike Kayser is helpful and professional
by Tulsa on 03/08/2022I appreciate finally having a service advisor that is helpful and professional.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Repair of my ruptured fuel line
by DS Mathews on 03/07/2022They kept me informed throughout.Thank you. We're glad that you had an excellent experience with your recent service visit.
Excellence!
by Shadee on 03/06/2022I am thankful fir the time my salesman, Shadee, took with me. He was very attentive to help in every way possible.Thank you for your kind review of Shadee, we appreciate your business!
Great service
by Kristie on 03/05/2022Professional and overall provide the best quality customer experienceThank you for your positive review, Kristie! We appreciate your business.
My WonderfulCar
by John Isaacs on 03/04/2022The work was done in a very timely manor. Everything was great, but I did notice my car wasn’t vacuumed this time. Now it wasn’t dry dirty inside anyway. But every time in the last 10 years, it was vacuumed. The only difference this time, I… didn’t need a loaner and leave my car for 2 days. I will be back in a year for my next checkup. ThanksThank you for being our customer, we appreciate your kind words. We look forward to your business with us again!
Great sales team
by Pete Leigh on 03/02/2022Kind & Courteous salesperson. Was able to find the car I wanted at a great price. Whole process was smooth and painless.Congratulations, we hope you loved your new vehicle for years to come.
Bad Service
by Scott A on 03/02/2022Appointment for service was made at 9:15. Backlog of cars in front. Never greeted until 15 minutes later and finally dropped off the car by 9:50. Just for an oil change. Received service report at 2:40 but could not verify car was… washed and ready. Called 4 times and left two messages and one email. On 5th call waited on the phone before someone picked up and said it should be ready by 5:00Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me at 918.388.0601. I look forward to speaking with you. Jay Moore General Manager
Wonderful Experience
by Hayley B on 03/02/2022Marco was a pleasure to work with! He found the car of my dreams and made the process so smooth and easy! We will definitely be back!Thank you Hayley for your kind words for Marco! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car!
Excellent
by Gladys Douglas on 03/02/2022Everyone was kind, professional and helpful.Thank you. We're glad that you had an excellent experience with your recent visit.
NOx sensor!
by Lori on 02/28/2022Very friendly & easy to work with. Not real quick on call backs but they're really busy & shot handed as most businesses are these days, just be patient 😊Thank you, Lori for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Car purchase
by Susan on 03/01/2022Dylan Eversole was my salesman. He understood my needs, wants and concerns. He was very good 2 meThank you for the review, Susan! We are very happy to hear that Dylan treated you well and was able to help you with your shopping experience.
Excellent sales experience
by Ron Curtis on 03/01/2022Marco was polite, knowledgeable and Very helpful. He has been available to answer questions and has been very patient. I will ask for him in the future when buying cars.Thank you for your kind review of Marco, we appreciate your business Ron!
My kids will be greatful!
by Charles Carpenter on 02/24/2022Andrew was great as usual! Not only did I get my concerns taken care of on my 2004 325ci. But was told of a few more things that need to be addressed. Now I can past this great car to my kids. I'll be back. Thank you.Thank you for the feedback. We thank you for your business and look forward to your next visit!
Picked up a nice pickup!
by T Olomi on 02/24/2022We consider BMW Tulsa family. Everyone in the family drives a BMW, but we managed to get a great deal on a nice used truck. We wouldn’t have wanted to buy from anywhere else. It was nice keeping business within ‘the family’!Thank you for the feedback. Congratulations on your new car!
Efficient process
by Bud Boyd on 02/23/2022Was scheduled to take my X7 in for service. I looked at the online inventory and decided to trade. Very efficient process. Received KBB fir my trade in. Efficient financing through BMW.Thank you for your positive review! We appreciate your business.
Service excellent, scheduling the appointment was most painful
by Robert Ragan on 02/23/2022Mike was quite helpful and the timelines and quality of work was just fine. However, I called four times before I could speak to somebody and schedule an appointment. I had a couple questions so I did not just want to book online. The first… two attempts resulted in e being on hold 9 -10 minutes before I gave up. On the third attempt, the receptionist took my number and said a service representative would call me back - which never happened. A couple days later, I tried again and was able to get throughThank you for bringing this to my attention. I apologize for the service issues you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me at 918.388.0601. I look forward to speaking with you. Jay Moore General Manager
BMW of Tulsa invites you to visit our Luxury Car dealership in Tulsa, OK. Our team members are standing by to provide you with some of the best deals near you on BMW Luxury Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Tulsa area's most trusted BMW dealers.
ESPAÑOL
BMW of Tulsa le invita a visitar nuestro concesionario de autos nuevos y usados en Tulsa, OK. Visítanos hoy para carros lujosos BMW y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches BMW en el área Tulsa.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 04/24/2024