Customer Reviews of BMW of Tulsa
Review type:
Awesome people
Oilly
by Lthomason on 01/08/2022Nice shop thorough with inspectionThank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Fantastic service!
by Karaston on 01/06/2022My service technician Robert was excellent. He checked in with my over the entire process of my car being repaired and took excellent care of me as a customer. Highly recommend this dealership for the service department.Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Ultimate driving machine
by Brad Pitt on 01/06/2022Very pleasant and the shuttle driver was like my personal chauffeur and right on time. Great experienceThank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Catman1960
by David Woodruff on 01/05/2022No second key fob, no spare and jack .alternator failed second day after getting home with car something wrong with suspension the salesman put car in sport mode as soon as we drove off the lot bothrear tire shot after a week dealership… does care sales manager and service manager supposedly drove car before pThank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jay Moore General Manager jwmoore@tulsabmw.com
Kind and courteous
by Shannon on 01/05/2022Robert Moreno was very helpful and a pleasure to work with.Thank you for your kind words for Robert, we appreciate it!
5 series on NYE
by Gregory Little on 01/04/2022Fatih our salesperson was very helpful, got us in and out and with exactly the car we wanted.Congratulations on your new car, Gregory! Thanks for the review and kind words for Faith. We hope you loved your new vehicle for years to come.
Fly to Tulsa it’s worth it!
by Daniel on 01/04/2022I want to thank Marco and Jay for the very pleasant experience of going to Tulsa and buying the M2 Competition. We saw the car on the internet and made arrangements remotely (my first time buying a car this way). My wife and I flew to Tulsa… to take delivery. Marco was excelent arranging the delivery with a nice presentation. Everything was in order. The car is great and exactly as represented (if not better!). The paperwork process was quick and effortless. We drove it to Dallas and then Austin and it was such a great experience. Enjoying it very much. I hope to go back to Tulsa for the next one!Thank you Daniel for your kind words for Marco! We are thrilled that s/he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.
Great service and attention
by Blondie on 01/04/2022I was in and out as fast as could be expected. I needed to wait for the work to be done and I felt like they did it as quickly as they could. They explained exactly what needed to be done and how much it would cost. And always happy to have… the car washed while there!We are very happy to hear that we were able to provide you with a quick and enjoyable service experience! Thank you for your business and look forward to your next visit!
Excellent service
by Jeff Rambo on 12/31/2021Scheduled on line, quick drop off. Service was completed quickly. I was sent a link to a video update, and was checked out and pick up was timely.We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Amazing service!!!
by GiGi on 12/31/2021My first time going to get my new BMW checked and they treated me with excellence!Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great
by Brent on 12/31/2021Very quick, not pushy, knowledgeableThank you Brent! We are thrilled that you had a great car buying experience!
2022 BMW 530i
by Casi on 12/30/2021Quick-Easy Good ServiceThank you for your positive review, Casi! We appreciate your business.
Easy to work with!!
by Sam D on 12/29/2021Up front easy to work with, great customer service and overall a great dealership, bought a car and was in and out with my new car in less than 45 minsThank you for the review, Sam! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!
Going Downhill
by MRD on 12/29/2021Prices have increased and customer service has decreased. When you took your BMW in for service in the past the way they took care of you reflected the amount you spent to purchase your vehicle. You bought a luxury car and the service you… received after the purchase was luxury. Now they take care of you like you brought a vehicle that is an economy car not a luxury vehicle.Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jay Moore General Manager jwmoore@tulsabmw.com
Service Advisor Superstar!
by Bill C on 12/28/2021Melissa was great from the start to the finish. Great customer service and that great smile. Makes you feel Appreciated!Thank you for your kind words for Melissa, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Quick and simple
by Drazen on 12/28/2021We purchased our X3 with Shadee he made it a very quick and simple process we were in and out with in a hour. Shadee was very communicative answered all of our questions promptly he was very knowledgeable about the vehicle’s we were very… impressed and will definitely be a returning customerThank you for your kind words for Shadee! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new X3.
Retired And Ready!!!
by Bruce on 12/28/2021Great staff all around! Fatiah was a great sales person. Bought two from him.Thank you Bruce for your kind words for Fatiah! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car!
Good Service
by Customer on 12/23/2021Great communication from my advisor and from the video of my inspection.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Saved by the Hunter
by Brent Bahner on 12/23/2021Heater went out on my X5 on my way to Tulsa Sunday—36 degrees. Dropped car at Tulsa BMW and Hunter was assigned to me. We were having early Christmas and I was leaving Wednesday. He got my car in, had it assessed and repaired and had me… on the road. Very impressed with his efforts and results. Thanks Hunter and Merry Christmas! S. Brent BahnerThank you for your kind words for Hunter, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
E39 forever!
by Mack V on 12/22/2021Service Adv Robert Moreno got my old e39 2001 540i M Sport sorted out. BMW Tulsa tries hard in these tough times to get it right always!Thank you for your kind words for Robert, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Failed oil change. The simplest task.
by Adam on 12/22/2021Took the car in for an oil change with no oil leak. Came back with the drain plug stripped. They are saying it was already like that l. It wasn’t. They want me to pay 3800 to get it fixed. Don’t go here if you don’t like giving money away.
BMW of Tulsa invites you to visit our Luxury Car dealership in Tulsa, OK. Our team members are standing by to provide you with some of the best deals near you on BMW Luxury Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Tulsa area's most trusted BMW dealers.
ESPAÑOL
BMW of Tulsa le invita a visitar nuestro concesionario de autos nuevos y usados en Tulsa, OK. Visítanos hoy para carros lujosos BMW y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches BMW en el área Tulsa.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 04/24/2024