Customer Reviews of South Pointe Chevrolet
Review type:
Honesty is important!
by Rick & Ang on 07/17/2024Our experience at Southpoint Chevrolet was 5 stars. Bob is the most honest salesman, hands down. Chris, the general manager, explained and answered all questions. They were all very kind and humble. We have purchased from Bob in the past… and will continue to do so! ⭐️⭐️⭐️⭐️⭐️ 5/5New car
by JOANNES on 05/23/2024Most relaxed, stress free, non pushy experience! Would recommend to everyone!Congratulations on your new vehicle! We're thrilled to have delivered a relaxed sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.
Loyal Customer
by OKHunter on 12/07/2023Brian did a great job working through the process with me. Everyone at South Pointe was helpful and worked hard throughout the process. Go see Brian at South Pointe Chevrolet if you are looking for a new vehicle!It's wonderful to hear about your positive experience at South Pointe Chevrolet with Brian! Having a helpful and dedicated person guiding you through the process can truly make a difference when buying a new vehicle. Your recommendation speaks volumes about the quality of service there. Congratulations on your new vehicle!
Great experience
by John on 01/24/2023Rest salesman. Frankie took care of us very nicely. We live 1 1/2 hrs away and he kept in contact with us so we knew what was going on. He was very helpful throughout the process.John, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Frankie's efforts have made the difference in your vehicle-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. -South Pointe Chevrolet Team
Easy process
by Mick on 08/22/2022Great to work with and no hassles.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Bob is Awesome
by Beach Bound on 07/11/2022Nice friendly people. Bob Van House is one of the best salesman we’ve had experience with. Very knowledgeable on the vehicle he sold us. Ask for him at South Pointe Chevrolet in Tulsa OK.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -South Pointe Chevrolet Team
Rainy day surprise
by Red headed stranger on 05/25/2022updated 06/02/2022Poor weather turned out to be good deal because new cars arrived and we got one. Frankie Love was helpful and nice to work with.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -South Pointe Chevrolet Team
The best experience ever!
by Melinda Schuman on 05/23/2022Mary Harris was our sales lady. And she was just the absolute best. She did her very best to pick a car that was in our budget. She did not hassle my husband or myself. She was very patient with us. And honestly I haven't stop talking about… it since Saturday. I have told my friends and family. I also want to mention that the dealership had a Great atmosphere for sure!Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, South Pointe Chevrolet Team
Very Professional
by Mark on 05/12/2022The salesman was able to find us the perfect vehicle for families need even though it was not the vehicle we expected to find.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -South Pointe Chevrolet Team
Blazing Chevy
by CD on 05/12/2022My experience with this dealership has always been positive. I told them what I wanted and they supplied it. Even if they had to go all the way to OKC to get it. Gotta love that kind of customer service!!!We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Fastest closing ever!
by Jeff on 05/03/2022I had made the majority of the deal over the phone and I asked John and Trevor to have the paperwork ready. And they did. I was literally at the dealership a total of 10 min, and part of that I had to use the restroom. It's 2 hour drive… for me and I was in and out quicker than I ever have buying a vehicle. 10 stars if I could.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -South Pointe Chevrolet Team
Gotta great Corvette
by Happy Vettte Man on 05/01/2022I am very happy with my 2012 Corvette I bought with the help of Bob VH my salesman was with me every step of my purchase and being a out of state purchaser that gave me some security that I was buying a good car !! Thanks BobHi, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose South Pointe Chevrolet. Please feel free to contact us if you have any questions about your new purchase. -South Pointe Chevrolet Team
Vehicle purchase
by David Tolman on 04/29/2022Trevor was great. Did everything he said he was going to do. Will be buying from him again soonThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -South Pointe Chevrolet Team
Southpointe is family
by Can Am Vette on 04/27/2022I have been purchasing my cars for over 20 years. Great customer service and fantastic buying experience. The sales and service treat you like family. Over the years I have made some of the best friends with Southpointe I’ll will always… be a customer/friend with Southpointe.Thank you for this excellent review, Can Am Vette . We are so happy to hear that we could make you feel like a part of the South Pointe Chevrolet family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! -South Pointe Chevrolet Team
Awesome salesman
by Debbie Freeman on 04/25/2022That they have a awesome sales rep. Working there to make your buying experience very satisfying.Debbie Freeman, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -South Pointe Chevrolet Team
Good atmosphere and clean facility.
by LR on 04/21/2022Sales department is very personal and not much traffic with noise.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -South Pointe Chevrolet Team
Bob is the best!
by Ahbeni Hyche on 04/21/2022I’ve been to many dealerships in my life but going to this one has made me very comfortable! The whole environment was a great experience and I thank Bob for helping me get the car that I actually wanted!We are extremely grateful to receive such an outstanding review, Ahbeni Hyche ! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Bob was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. -South Pointe Chevrolet Team
Great sales team!!
by Gary Satterfield on 04/18/2022Great service and friendly people! Our salesman was great!!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -South Pointe Chevrolet Team
Average Sales Experience
by Matt Ahrend on 04/13/2022I think our salesman Trevor did a great job, but overall, it was just average which is a little disappointing. So, this is nothing against our salesman. He’s extremely polite, professional, and knowledgeable. We’re used to Southpointe… providing above average service and sometimes in the excellent range. What we got this time seemed like average service at best that you can get anywhere. The trade in seemed fair and the negotiation in the end seemed reasonably fair. What I didn’t like is that we had already signed all the papers on a car without knowledge that it hadn’t been through the shop. Had we known it had so much wrong with it, we would have picked something else. They were nice enough to give us a 2nd key fob (after some complaining). Another thing I didn’t like is they had my middle name wrong on the paperwork. They did an affidavit of correction (they said) but none of that showed up in the final paperwork. Mistakes happen and are totally forgivable, but I wish the final paperwork had been corrected. So, when the final deal was done and I was driving away, we weren’t 100% happy. And then when I looked at the gas gauge, they let me drive off with only 1/8 of a tank! That made me a little upset. I guess filling up the tank would have been above and beyond after they told us they would? I don’t know, but when you expect it and it doesn’t happen, you definitely walk away feeling like the service could have been better. Also, I wish the service department would put a sticker on the windshield so I know for sure the oil change was done and as a reminder to know when it’s due again. They also didn’t reset the computer for the oil life remaining. In any business, there are a lot of moving parts with pros and cons with the customer experience. After being fairly loyal to Southpointe over the years, this experience makes us want to consider other places for the future. But then again, other places might be the same way. I’m just disappointed because I’ve gotten accustomed to expecting more from Southpointe. We’re usually between a 4 and 5 on satisfaction, but this time I’d put it between 2 and 3. Just being honest. I’m rounding up to a 3 only because Trevor did a great job. Letting me drive off with hardly any gas made my dissatisfaction worse, but that wasn’t Trevor’s fault because he was not there when I picked up the car 3 days later after it went through the shop. I don’t expect perfection, but I think you guys can step up and do a little better. Thank you for your time!Excellent customer service!!
by Amy on 04/12/2022South Pointe always takes care of us! I don't trust anyone else!We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
New equinox
by Sarah Whitmire on 04/02/2022I absolutely loved everyone I dealt with at South Pointe. Best car purchase experience ever!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. -South Pointe Chevrolet Team
South Pointe Chevrolet invites you to visit our car and truck dealership in Tulsa, OK. Our team members are standing by to provide you with some of the best deals near you on Chevy cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Tulsa area's most trusted Chevrolet dealers.
ESPAÑOL
South Pointe Chevrolet le invita a visitar nuestro concesionario de autos nuevos y usados en Tulsa, OK. Visítanos hoy para carros Chevy y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Chevrolet en el área Tulsa.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you, Rick & Ang, for the 5-star review on Edmunds! We appreciate your kind words about our team, especially Bob and Chris. We're delighted to hear about your positive experience. We look forward to helping you again in the future. See you soon at South Pointe Chevrolet! -South Pointe Chevrolet Team
by South Pointe Chevrolet on 07/18/2024