Customer Reviews of Bob Howard Nissan
Review type:
Pleasant experience
Fixed issue with car
by Shadowen1002 on 01/21/2024Great experience with Robert. Very accommodating for us traveling long ways out for service.We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Multiple Service s Needed
by Maddi Burch on 01/07/2024I went in for an oil change and have a part replaced. Chris was my service manager and he was great! The manager, Taylor, was a fantastic help when Chris was OOO.Thank you for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Bob Howard Nissan, Inc.
Auto Start
by Noah405 on 12/27/2023Had auto start installed. Works perfectly and done in a day.We are glad we could help, thank you for lettings us know how we did! Have a great day!
We are thrilled to hear that you had a perfect experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Quick and professional
by daalexander on 12/21/2023Love taking my car to be serviced at Bob Howard in Edmond. Everyone is always quick, kind, and courteous. The amenities they offer while you wait are always well stocked and clean.Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Full inspection
by GraceLaci on 12/14/2023I bought my Nissan at a little shop and brought it to the dealership to get a thorough inspection since the vehicle was really high in miles. Chris helped me and was great. The best thing is they included some photos of issues they found… which helped me better understand what may be wrong with my Used vehicle.Grace, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan, Inc.! We hope to be of service to you again in the future. Have a great day!
That's great to hear about your positive experience with Chris at Bob Howard Nissan! Getting a thorough inspection, especially for a high-mileage vehicle, is crucial, and it's fantastic that we provided detailed photos of the issues found. Having visual aids can really help in understanding the vehicle's condition and what needs attention. We appreciate your business. We look forward to assisting you in the future.
Its
by BRITTANY on 12/13/2023It was great everyone was nice and helpful but I was told the oil was changed I looked at it and the oil is dirty and under the only floor mat was filled with dirt I dont call that being detailed and the windshield fluid was down pretty lowThank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (405) 748-7721. I look forward to speaking with you. Tim Branch General Manager (405) 748-7721 tbranch@BobHowardAuto.com
Oil change
by Sage canova on 12/05/2023Rob was awesome helpful thank you so muchIt's fantastic to hear that you had a great experience and that Rob provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Oil change
by Janelle on 11/19/2023I had a oil change service rep, said it would be a two hours wait but it done less than two hour so that was good.We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Hi Janelle, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Howard Nissan, Inc.
So easy
by Memamarie on 11/09/2023It was such an awesome experience buying a car at Bob Howard Nissan. Tom was my sales person and he was very knowledgeable about the car. Everyone there was very friendly. This is the second time I’ve bought a car there. Everything was so… easy.Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan, Inc.! We hope to be of service to you again in the future. Have a great day!
Service Advisor
by Sunshine on 11/10/2023My first new car and this was the first time taking my Sentra to the Service Dept. Chris took the time to explain the service points and assisted me with finding a coupon I could use. He showed me the comfortable lounge where I could wait… and where all the amenities and facilities were. The Service Department completed the service quickly and Chris reassured me everything on the car was just great and to let him know if I had any questions or concerns. I feel very confident having Bob Howard and Chris in charge of my vehicle maintenance.We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Chris and our staff have succeeded in providing you with a great service experience! We appreciate your business and we anticipate the opportunity to assist you again in the future
2 days of service
by Jholmss on 11/08/2023I had regular service and also had repairs to damage received while traveling. My service advisor worked diligently to get the regularly scheduled maintenance service done along with repairs that were needed. I truly appreciate all she did… for me.Jholmss, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan, Inc.! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Thanks a bunch for sharing your experience! We're delighted your service advisor went the extra mile to take care of both your regular maintenance and repairs. If you ever need anything else, we're here for you. Safe travels! 🚗😊
Good service team
by Smccune on 11/04/2023Great service members. I work with Jamie york and he was helpful.We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Howard Nissan, Inc.
Reginald Hines service
by Reggie25 on 11/03/2023It was a Horrible experience. My apt was for 9:00am to get a oil change and rotate tires.They did not finish with my car until after 1:00 pm and tired to sell me some tires .I purchased my car new and only have 11,000 milesThank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach our Service Manager, Taylor Tripp at (405) 302-3423 or ttripp@bobhowardauto.com, when you can so we can address this situation directly. Thank you and have a great day.
2017 Nissan pathfinder
by Javier789 on 10/31/2023My service adviser Angela was the best ever. She fought and jumped through every hoop with the insurance company that they threw at her.We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Howard Nissan, Inc.
Service recalls and perform oil change and some paint repair
by Basic eh! on 10/27/2023Blake fixed me up with a loaner and kept me up on what was going on with my vehicle. He also gave me some great advice regarding my tires which are getting close to needing replacementThank you for taking the time to leave a review for us at Bob Howard Nissan, Inc.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Warranty work
by Bodie01 on 10/28/2023Robert was excellent. Repairs done in timely fashion. All staff were very proffessinal and helpful. Thanks Robert.Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan, Inc.! We hope to be of service to you again in the future. Have a great day!
2008 Nissan Altima repairs
by Shawnbrady on 10/25/2023Blake took care of us and went up and beyond to help us getting the car fixed correctly.It's wonderful to hear that Blake went above and beyond to ensure your car was fixed correctly. Going the extra mile to provide outstanding service is greatly appreciated, especially when it comes to vehicle repairs. Enjoy your well-maintained vehicle!
Exceptional Service Experience at Bob Howard Nissan
by eferrero on 10/15/2023⭐⭐⭐⭐⭐ I am thrilled to share my exceptional experience at Bob Howard Nissan. From the moment I walked in, I was greeted by Chris, who provided an unparalleled level of service that truly sets the standard for customer care. Chris's… approach to service is uniquely personalized, entirely tailored around my needs and past interactions, which was not only impressive but also made me feel valued as a customer. His good-natured personality was just the cherry on top, making every interaction pleasant and incredibly welcoming. Another standout of my visit was the incredible video analysis performed by their mechanic. The detail, clarity, and effort put into the video were truly extraordinary. It was well produced, informative, and gave me a clear understanding of what work had been done on my vehicle. The quality of this analysis truly reflected the high standards of Bob Howard Nissan. In conclusion, my experience at Bob Howard Nissan, particularly with Chris, exceeded all expectations. The level of personalization, friendliness, and professionalism is simply unmatched. I highly recommend Chris and the team at Bob Howard Nissan for anyone seeking a superior service experience.Eferrero, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
An Unexpected Blessing
by Betsy Felton on 10/09/2023As I was leaving my home this morning, my neighbor stopped me to let me know that there was something dragging underneath my Nisson Altima! Our son suggested that I go to Bob Howard Nisson to check it out! I did! Arriving, I was warmly… welcomed…I shared what I thought was going on & they immediately took the car to check for themselves & to give the car further checking to make certain that everything was in order & that my care was safe! They returned with a report that there had been a recall on the hood latch (they fixed that) & fixed the cover that was dragging underneath the car for no charge! There were a couple of minor issues that could have become problematic down the road, so my husband had them fix those, too! Everything was very reasonable! And, I was treated with the greatest courtesy & respect! Robert Tibbs was an amazing help throughout my time at Bob Howard Nisson! I am grateful & blessed!Betsy Felton, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
New Tires and alignment
by P. Dickerson on 09/13/2023Done in a timely fashion...Providing top-notch service and ensuring work is completed as promised and on time is our utmost priority. We truly appreciate your kind words and value your business. Thank you for choosing us, and we look forward to serving you again soon!
car
by ThomasZ on 09/07/2023came in and bought a car and not even 10 minutes off the property car is sputtering and i come back i kindly ask to pick a different car but they were saying in the state of oklahoma once you leave the lot they dont have to take the car… back. but just because thats the law doesn’t give you the human right to be immoral. dealer started playing dumb: was it not like that during our test drive? it past all the checks? Clearly not. still have not heard from dealer on a update to them fixing the car. this is so embarrassing.Thomas, we regret to hear of this experience you had at Bob Howard Nissan. Please know we are looking into your concerns and will respond back to you soon!
Bob Howard Nissan invites you to visit our Car & Truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Nissan Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Nissan dealers.
ESPAÑOL
Bob Howard Nissan le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Nissan y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Nissan en el área Oklahoma City.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Virgil, we are so pleased you enjoyed your visit to Bob Howard Nissan, Inc.! Thank you, and have a fantastic day!
by Lorren Kromer on 06/03/2024