Customer Reviews of Bob Howard Honda
Review type:
Bob Howard Honda
Kristian Services Center
by R Bridges on 07/03/2023Very nice and was quick to recognize upon arrival.Thank you for being our customer, we appreciate your kind words!
Service Dept. - Bob Howard Honda
by LindaTD on 07/01/2023Very pleasant reception to finish. Courteous staff and very qualified service agent.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Retiree
by Cynthia on 06/30/2023Timely, informative, and courteous.Thank you for your visit!, Cynthia
Oil & Filter Changes!
by Country Girl on 06/22/2023Jacob was very friendly, respectful, and helpful. He explained that two of my filters were dirty and sent me a video of the filters as I waited in the customer waiting area. Then he came to me to ask what I thought. Because they were… very dirty I had them repaced. I loved the way he sent the video so I didn’t just have to presume the filters needed replaced. I could make an informed decision as I saw them with my own eyes.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Absolutely not.
by Yeah,no on 06/15/2023They have a sign posted saying shop supplies is 12 percent of the total cost - I did the math on my receipt and it was 19.98 and they charged me $27. Once brought to attention he was very rude telling me they don’t do the math and it’s the… same all the way around . Refused to honor the 12 percent statement set up on the wall for the public by saying it was a mistake and he doesn’t have to fix it . Very rude very unprofessional. I will not be going back.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you.
Please contact myself or our Service Manager, Larry Palin. We want to get this resolved for you. bgoodner@bobhowardauto.com or lpalin@bobhowardauto.com. Thanks for your business. Brett Goodner General Manager
Totally turned it around
by Melinda on 06/14/2023TJ Campbell went above and beyond to make my experience a pleasant one. After being ignored by on salesperson and my “one hour” appointment turning into 2.5 hours, I was ready to never come back.Melinda, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
coupon service
by seanoc. on 06/12/2023Great. In and out with ease. TJ took good care and got it all accomplished with no fuss.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great customer service
by John C. on 06/10/2023Came for an oil change, tire rotation, and alignment. The customer service, especially TJ, was super helpful and informative. Service was quick and sent me on my way in 2 hours. They didn't try to sell me on anything or push any other… services down my throat.Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Front brakes replaced
by Myraokc on 06/06/2023Took 1.5 hours. Easy to book and communication was great.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Disappointed
by Disappointed on 06/02/2023Experience started well, then negotiation process was ok but dealership has still not completely honored their written commitment. They were to fix sunroof shade and now it’s been a week with unfulfilled promises and lack of communication.… It appears I am no longer a priority since they have their money.Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager (405) 753-8707
Easy Peazy
by Dan Caram on 02/14/2023I had an oil change and tire rotation, I will schedule other maintenance at a later date.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Great service!
by Josh Bayless on 02/04/2023Made an appointment for same day, got my car back in a few hours, did a great job and the customer service was greatWe are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Holiday Tune Up on my 2012 Accord
by Mark Wilmes on 12/31/2022I bought a new 2012 Accord for my son, who works full time and goes to school part time, so I take it in for service sometimes for him. December 19th I took it in for a holiday tune up. He needed the front rotors resurfaced and new brake… pads, along with an oil and filter change. I told CJ, my service advisor, that he’d purchased a new battery at AutoZone, less than a year ago so it was good. They checked the battery anyway and it was already behaving sub-optimally, and with freezing weather in the forecast my son went back to AZ and got it replaced with a higher-rated battery. We keep great records but I couldn’t find where we’d ever changed the serpentine belt so CJ checked in another OKC Honda dealer records, just to make sure, so I went ahead and got that done (I have two sons, they each had an Accord and my wife had a Pilot and some service was done at another dealer as I live in between the two). The Accord only has 127,000 miles and my son plans to keep it at least two more years, he only has one semester left but wants to save up a down payment to buy a new Honda. CJ and Bob Howard do a fantastic job keeping my Honda’s running great!Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Excellent Service Always
by Terri B on 11/29/2022I always receive excellent service at Bob Howard Honda! This is the only place that services my Honda Accord whether it be routine maintenance or if a little problem crops up. Ernest went above and beyond helping me with service needs on… my 2015 Honda when I was in there on November 25, 2022. He explained everything thoroughly, including pricing and I really appreciated it. The environment at the Bob Howard Honda service department is very welcoming. I wouldn’t take my Honda anywhere else for service.Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Got'er done Fast
by RogerB on 09/21/2022Excellent service, easy to schedule, very helpful suggestions, kept the price reasonable. Always a good experience going in for service and shopping around the cars.Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
Car buying for dummies
by Susan on 09/08/2022updated 09/15/2022Great team who makes sure you are Comfortable in the choice of cars and walks you through every thing you need to know about your car. Taylor and Dustin made me feel Comfortable and appreciative in my business with themThank you for your positive review, Susan! We appreciate your business.
9/2/22 Service
by Lindsey Jameson on 09/12/2022Services are pricey.Thank you for the feedback. Please let us know if we can ever assist you again in the future!
Disappointing
by Kev on 09/02/2022They recommend service that was done the previous time. This should not happen. You have to be your own advocate because you can't trust their claim to expertise.Thank you for informing me about your situation. Please know that we are looking into your concerns, Larry Palin our Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager bgoodner@BobHowardAuto.com
Ridge Runner
by D L Martin on 09/01/2022Service performed as requested at fair price.Thank you for taking the time to leave us a review! We look forward to your business with us again!
Outstanding
by Jim on 08/26/2022Outstanding customer service and quality workmanship.Thank you for being our customer, we appreciate your kind words!
Excellent customer service!
by Sherry on 08/19/2022I had to order the car I wanted which is the norm these days. John was my salesman and he explained the process of buying a car now, letting me know what to expect. He was very good about calling me with updates, and when the car came in… he was truly excited about it! I would recommend this dealership and John to anyone who is interested in buying a new car.Congratulations on your new car, Sherry! Thanks for the review and kind words for John.
Bob Howard Honda invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Honda dealers.
ESPAÑOL
Bob Howard Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Oklahoma City.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 04/19/2024