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Customer Reviews of Bob Howard Honda

Review type:

Overall rating

4.5
4.51 out of 5 stars

(68 reviews)


Customer recommendations:

Yes (59)|No (9)

Bob Howard Honda

5 out of 5 starsby Mike C. on 04/18/2024

They went out of their way to be accommodating, as I needed an automobile in a hurry.
  • We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

    by Sara Thurston on 04/19/2024

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68 reviews
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  • Awesome service

    5 out of 5 starsby Jamie Pirr on 02/27/2024

    It was quick! And they make you feel like your important. My service technician was so nice. Makes me want to come back!
    • We are glad to hear that your experience was quick and that the service technician made you feel important. Providing a positive and customer-centric experience is crucial, and it's great to know that it has left a positive impression on you. We're here to help!

      by Sara Thurston on 02/27/2024

  • Oil change

    5 out of 5 starsby Anna Munding on 02/20/2024

    Great service, very courteous always!
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 02/21/2024

  • Service Price

    3 out of 5 starsby Honda crv on 02/17/2024

    I wasn’t expecting to cost the price I was asked for the break pads. Service was overall good but bit slow. I was there expecting to be done in ~2hrs as told but had to wait for 4.5hrs.
    • Thank you for informing me about your situation. Please know that we are looking into your concerns, Chuck Mulkey the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner, General Manager bgoodner@BobHowardAuto.com

      by Customer Service on 03/04/2024

  • Great dealer experience.

    5 out of 5 starsby Ardmore on 02/16/2024

    Car was priced good. Our salesman was great to work with and very friendly. No pushy sales pitches from the finance dept. We will use this dealership again.
    • Thank you for sharing your positive dealer experience! We're delighted to hear that the car was priced well, your salesman was great and friendly, and you appreciated the no-pushy sales pitches from the finance department. We look forward to serving you again in the future. Thank you for choosing us, and we appreciate your business!

      by Sara Thurston on 02/21/2024

  • Service dept

    5 out of 5 starsby pistol# on 02/13/2024

    I am a senior adult and female and TJ, my service advisor, is always so kind and works with me to help me understand what’s going on.
    • Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Laura Villalobos on 02/14/2024

  • Oil change

    5 out of 5 starsby Ryan Staal on 02/08/2024

    Great service, amazing hospitality and timely manner
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 02/09/2024

  • Great experience!

    5 out of 5 starsby Amdavis on 02/02/2024

    From the moment we walked in we felt comfortable, no high pressure sales, very knowledgeable, friendly, and an overall great experience. Taylor, Jermaine, and Dale were wonderful to work with!
    • We're thrilled to hear that your experience at our dealership was comfortable and free of high-pressure sales tactics. It's wonderful that Taylor, Jermaine, and Dale provided knowledgeable and friendly assistance. Thank you for choosing us, and we appreciate your positive feedback. Safe travels!

      by Sara Thurston on 02/06/2024

  • Professional

    5 out of 5 starsby Scrmonster90 on 01/28/2024

    Great service, friendly, work done in timely manner.
    • We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 01/29/2024

  • 2918 CRV

    5 out of 5 starsby Vlynntay on 01/24/2024

    Service rep, Ashley, was courteous and competent. Helped with our time restraints
    • We're pleased to hear that Ashley, the service representative, was courteous and competent, and was able to assist with your time restraints. We appreciate your positive review and look forward to serving you in the future. Safe travels!

      by Sara Thurston on 01/25/2024

  • Fluid change

    5 out of 5 starsby Jimber131 on 01/16/2024

    Very good and fast service, 100% recommend
    • We're pleased to hear that you had a very good and fast service experience with the fluid change! Your recommendation means a lot to us. Thank you for choosing us for your service, and we appreciate your positive feedback!

      by Sara Thurston on 01/19/2024

  • Going the Distance

    5 out of 5 starsby Bee Smith on 01/16/2024

    At times things go wrong, but it’s what we do to make it right is what matters. The integrity and care service showed me during this visit definitely was above and beyond.
    • We appreciate your understanding and are glad to hear that our service team demonstrated integrity and care to make things right during your visit. Customer satisfaction is our top priority, and we're here to ensure that your experience is positive. Thank you for choosing our service!

      by Sara Thurston on 01/20/2024

  • Great service

    5 out of 5 starsby Lsurvey on 01/11/2024

    Service was great the staff is very nice and I got in and out!
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

      by Sara Thurston on 01/15/2024

  • Great service

    5 out of 5 starsby Kelley75 on 01/10/2024

    Zachary took great care of me. My oil change was done quickly and the customer care was great!
    • It's fantastic to hear that you had a great experience and that Zachary provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

      by Sara Thurston on 01/11/2024

  • Crv

    5 out of 5 starsby Robbie p on 01/06/2024

    My service advisor was very informative and explained everything to me.
    • Thank you for the kind words! We are excited to hear that we were able to provide you with an informative experience!

      by Sara Thurston on 01/08/2024

  • They charge more than you he estimate

    2 out of 5 starsby Not happy on 12/22/2023

    Sent me an estimate for $215. Charged me $250. When I asked the cashier, she points to a small sign that says they add to every bill for parts and profits. They don’t tell you this up front. Only after the work is complete and you go to the cashier window.
  • Service

    3 out of 5 starsby Mt accord 14 on 12/16/2023

    Service was ok, hood wasn’t latched when I picked it up, glad I caught it before I left. Also recommended service I had done already, oil light not reset
  • CRV

    5 out of 5 starsby Creamcheese on 12/15/2023

    Great service done fast and friendly people. What’s there to not like about BOB HOWARD HONDA?
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 12/18/2023

  • Oil Change and Tire Rotation

    5 out of 5 starsby Bwaite83 on 12/05/2023

    Great customer service. Vehicle was finished quickly
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 12/05/2023

  • Awesome service department

    5 out of 5 starsby ThyBone on 12/02/2023

    I’ve have many years of experience with them and would not trust my Honda anyone outside of this service department.
    • We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 12/05/2023

  • Oil change

    5 out of 5 starsby Mantreece on 12/03/2023

    Ashlee was amazing! She was very professional, caring and made sure that I was taken care as well as the manager.My experience was very pleasant one and I’m happy with Bob Honda taking care of all my car services needs in the present and in the future.
    • It's fantastic to hear about your positive experience with Ashlee and our team at Bob Howard Honda! Ashlee's professionalism and care, along with the manager's attention, made your car service experience a pleasant one. It's great that you feel confident in trusting us with your present and future car service needs. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 12/06/2023

  • Last minute service

    5 out of 5 starsby EdmondGal on 11/28/2023

    This is the second time in the last 2 months I’ve used Bob Howard’s service department. Both times when last minute issues popped up. Good communication. Seem honest. Not high pressure.Helpful.
    • It's fantastic to hear that Bob Howard Honda's service department has consistently provided you with a positive experience! Having reliable communication, honesty, and a lack of high-pressure tactics makes the whole process much smoother, especially when dealing with last-minute issues. Thank you for your business!

      by Sara Thurston on 11/30/2023

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About our dealership

Bob Howard Honda invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Honda dealers.

ESPAÑOL

Bob Howard Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Oklahoma City.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area