Customer Reviews of Bob Howard Honda
Review type:
Bob Howard Honda
Quick and Easy Service
by PW on 04/08/2022Quick and Easy Service.Thank you PW for your kind words! We look forward to your business with us again!
Awese experience and Mike and Robert took excellent care of us!!!
by GC on 04/07/2022Bob howard dealership was a very good experience!!Thank you for taking the time to leave us a review! We look forward to your business with us again!
Over the top
by Bob Mushtare on 04/07/2022Made sure my car was in good shape to make a safe and carefree trip.Bob, we are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!
Oil change
by Zachary Wright on 04/06/2022Kristian got my car an oil change earlier than my scheduled appointment.Thank you, Zachary! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again!
Good Service for 60,000 mile checkup
by Chad on 04/05/2022Quick and didn’t add anything not neededWe are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Service with a knack
by Keno on 04/05/2022I brought my car into the service department after receiving a maintenance needed soon on my indicator. After arriving my service agent greeted me with quickness and with a smile to boot. He efficiently explained the codes and what areas… needed to be fixed quickly or were a caution and to be aware of what is needed from the multipoint inspection. After explaining my situation to Tony he was quick to give me the answers I was seeking. He created a relaxed environment for myself as a customer and the knowledge required. Great job!Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Existing Trade In Auto note not paid off
by Randy on 04/04/2022The existing note on the car traded in has not been paid off as promised. The finance company is calling us for a payment and a late payment. They are telling us they will give us a bad credit report if not paid ASAP. Bob Howard is telling… me to keep making payments on old car until Bob Howard gets around to making the payoff. This dealer charges a $550 processing fee, then does not process the deal causing financial damage to the buyerThank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager (405) 753-8707
Happy customer
by Shirley on 04/04/2022Professional and friendly atmosphereThank you for being our customer, we appreciate your kind words!
Good start, bad end.
by RG on 04/02/2022They fit me into their schedule and got me out the door, big win. But, the cashier was very rude. I asked a simple question about my vehicle and got the answer of "um you're going to need to ask that in a different way...." explained again… and she still couldn't answer. Service writer came out and answered it with ease. Then, when asked to signature, I got a big sigh after asking "where would you like me to sign?". I then requested more information about what I was signing and was given no answer. She made it seem that I was the biggest pain and I was unimportant.Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager (405) 753-8707
Great service
by djp on 04/01/2022I brought my truck in for a service I scheduled for the next day. To my surprise, they finished the service a day early - the same day I dropped it off for an appointment the next day!We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Prices changed and more than doubled from quote
by John Doe on 04/01/2022Let me start off by saying the advisor was very polite and nice. Nothing bad to say about him. But I called to get a quote for a replacement spare key and was told the key was $150 and to program it was $90. My wife went to go get it done… and was charged $165 to program it and even more for the key. So I was quoted $240 for the amount but come to get it done and it's over $350. I don't know if it's because a young woman came and got it done but that is not ok. I will be going and having words with the service managerThank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager (405) 753-8707
Great experience
by James on 04/01/2022The salesman was great and helpful. Very pleasant. I would recommend Bob Howard Honda.Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Most nervous part of my life, made CALM!
by Jacob Macy on 03/31/2022I had bought in my car used with a third-party service warranty. My engine blew which put me in deep fear only driving about 8000 miles on the car absolutely nothing wrong with the Honda Accord it was just a fluke accident but man was I… nervous the whole time and anybody would be. Bob Howard since took over the situation and acted almost like a Geico insurance agent where they just called me a very few select times and Andrew the service manager up there was completely polite polite completely punctual and made me feel very calm and like everything was being well taken care of and I appreciate that. Thanks Andrew! Thanks Bob Howard!Thank you Jacob for your kind words for Andrew, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Great Experience!
by Shelli on 03/31/2022The salesman went above and beyond to help me. He answered all of my questions and was a great communicator. The man that handled the financial paperwork was amazing also. I had a very positive experience and would highly recommend them!Thank you for the recommendation, Shelli! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!
Great job with follow up!
by CW on 03/30/2022My service representative CJ went out of his way to explain the service done to my vehicle and to follow up with answering all my questions.Thank you for your kind words for CJ, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Quick Oil change
by Seth on 03/30/2022Very fast with the jobWe are very happy to hear that we were able to provide you with a quick and enjoyable experience!
Made purchasing a vehicle a pleasant experience
by Amy on 03/30/2022My salesperson Steven Moore was incredibly patient, warm and helpful. Couldn't have asked for a better person to work with! Very courteous Sales Manager and Finance person. All in all, after waiting for my CR-V Hybrid to come in, it was a… pleasant experience.Thank you for the review, Amy! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!
From out of town
by Tim from WNC on 03/30/2022Gino in service was great! We were traveling to OKC and a shimmy started and I took it to the shop. Quick diagnosis and part was ordered. Gino kept me informed the entire time.Thank you Tim for your kind words for Gino! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Oil change service
by Debbie on 03/30/2022Service reps were very kind, courteous and professional. Appreciate the great service! Thanks.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Fantastic service
by Kim Coleman on 03/26/2022Jacque did an excellent job from beginning to the end. She answered any questions I had along the way.”.Thank you Kim for your kind words for Jacque! We are thrilled that she provided you with a great car buying experience. Congratulations on your new car!
Quick and Oily
by AG on 03/29/2022The oil change was completed quickly!Thank you for your rating, it is greatly appreciated and we look forward to welcoming you back in the future.
Bob Howard Honda invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Honda dealers.
ESPAÑOL
Bob Howard Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Oklahoma City.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 04/19/2024