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Customer Reviews of Bob Howard Honda

Review type:

Overall rating

4.5
4.51 out of 5 stars

(75 reviews)


Customer recommendations:

Yes (65)|No (10)

Bob Howard Honda

5 out of 5 starsby Mike C. on 04/18/2024

They went out of their way to be accommodating, as I needed an automobile in a hurry.
  • We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

    by Sara Thurston on 04/19/2024

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The following reviews are more than two years old. They are not included in the overall rating.
852 reviews
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  • Taylor is Great at his Job!

    5 out of 5 starsby Todd on 04/27/2022

    Our experience at Bob Howard Honda was such a great experience; I would do it again. I would also recommend to friends and family that they would also purchase their Hondas from this dealership and especially from Taylor. His attitude and helpful professionalism was over the top. He was thorough with description of the benefits of purchasing a Honda Pilot. We agree that this purchase was one of the best decisions we’ve made. Thank you to the entire team for a great experience.
  • Great service

    5 out of 5 starsby Kenneth whitehead on 04/27/2022

    They give prompt and courteous attention. Make the whole process painless
    • We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

      by Customer Service on 04/27/2022

  • Service to vehicle

    5 out of 5 starsby Janis on 04/25/2022

    It took less time than I was told it would take.
    • Thank you for being our customer, we appreciate your kind words!

      by Customer Service on 04/27/2022

  • Great service

    5 out of 5 starsby 2019 Honda Odyssey on 04/25/2022

    Quick and easy service. CJ was knowledgeable about my car and my needs and helped me get on the road asap.
    • Thank you for your kind words for CJ, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!

      by Customer Service on 04/27/2022

  • Nice People!

    5 out of 5 starsby Jan G on 04/24/2022

    Since moving to Edmond almost two years ago, our family has been using Bob Howard Honda to service our vehicles. The work is explained up front with the cost, and that is great. But for me the best part is the people who work here. They are so friendly, it’s like working with friends.
    • Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 04/25/2022

  • Excellent service

    5 out of 5 starsby Gabby Bohannan on 04/23/2022

    Andrew did an excellent job on servicing my vehicle & did it in a timely manner. He was very kind and personable! Highly recommend Bob Howard Honda!!
    • Thank you for your kind review of Andrew, we appreciate your business Gabby!

      by Customer Service on 04/25/2022

  • Great Service

    5 out of 5 starsby Johnny on 04/23/2022

    Great, friendly service.
    • Thank you for being our customer, we appreciate your kind words!

      by Customer Service on 04/25/2022

  • A complete waste of my time

    1 out of 5 starsby Bre on 04/22/2022

    I went in with a maintenance light on in my car. I had already gotten a code diagnostic, and had an appointment to have the a upgraded. After waiting for three hours and no one coming to say anything to me, I went to ask for an update. When someone finally came to talk to me, they told me there was something entirely different wrong with my car and I would have to wait for the part, but then wouldn't tell me how long I would have to wait. I wasted half my day off, and my car still isn't fixed.
    • Thank you for your feedback about your recent service visit taking longer than expected because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager (405) 753-8700 bgoodner@BobHowardAuto.com

      by Customer Service on 04/26/2022

  • Awesome

    4 out of 5 starsby Blue on 04/16/2022
    updated 04/25/2022

    Very friendly and great service
  • Best sales and quick financing

    5 out of 5 starsby Regina James on 04/22/2022

    I recently purchased a Ridgeline from the salesman, John Perner. He was so nice and helpful. I was a little worried because I had such a terrible car buying experience with Edmund Hyundai. The whole process at Bob Howard was quick and painless.
    • Congratulations on your new vehicle, Regina! Thanks for the review and kind words for John.

      by Customer Service on 04/25/2022

  • Hector Mora Honda salesman Bob Howard

    5 out of 5 starsby Claudia and Catherine Bowe on 04/22/2022

    Hector was most helpful. Very courteous, and very knowledgeable. Easygoing not a pushy salesmen. I would recommend him to any one wanting help with a Honda. If l need help in the future l will go back to Hector Mora.
    • Congratulations on your new vehicle! Thanks for the review and kind words for Hector.

      by Customer Service on 04/25/2022

  • No hassle service!!!

    5 out of 5 starsby Hasan Syed on 04/21/2022

    Like the welcoming attitude at the service counter!
    • Thank you for being our customer, we appreciate your kind words!

      by Customer Service on 04/25/2022

  • Long wait

    1 out of 5 starsby Noah on 04/21/2022

    It took 2 1/2 hours for an oil change when I arrived at 7:15 with nobody there.
    • Thank you for your feedback about your recent service visit taking longer than expected because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager (405) 753-8700 bgoodner@BobHowardAuto.com

      by Customer Service on 04/26/2022

  • Excellent!

    5 out of 5 starsby Anastasia on 04/21/2022

    Best car buying experience I’ve ever had. My husband and I were able to trade in our vehicle & get all the paperwork done for the new car we bought very quickly. Taylor was an excellent help to us from start to finish & spent a lot of time going over all the features of our new car so we left with no questions, just excitement! Thank you for the great experience!
    • Thank you Anastasia for your kind words for Taylor! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!

      by Customer Service on 04/25/2022

  • Service estimate

    5 out of 5 starsby Linda Morrisett on 04/21/2022

    This service department is very helpful and thorough
    • Thank you for your positive review, Linda! We appreciate your business.

      by Customer Service on 04/25/2022

  • Best car buying experience ever!

    5 out of 5 starsby Erin K on 04/20/2022

    My salesperson made this process so easy! We worked out a lot of the details through text and email. I was there only two hours the day I bought the car.
    • Thank you, Erin! We are thrilled that you had a great car buying experience!

      by Customer Service on 04/25/2022

  • Great dealership all around!

    5 out of 5 starsby Oklee on 04/19/2022

    Great dealership, great service department, and they’ve got the cars!
    • Thank you for being our customer, we appreciate your kind words!

      by Customer Service on 04/25/2022

  • Customer Centric Service

    5 out of 5 starsby David on 04/19/2022

    The service tech listened to my descriptions of my issue and worked with me to identify a course of correction. Was very communicative, staying in contact and had the work completely done in a timely manner. They make you proud to be a part of the Honda family
    • Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

      by Customer Service on 04/19/2022

  • Nope. Go somewhere else!

    1 out of 5 starsby Sam on 04/16/2022

    They could give me a free car, but that wouldn’t even be worth the attitude I had to deal with from the service cashier. I have truly never experienced customer service like hers.
    • Thank you for your feedback about your experience with our service cashier because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager bgoodner@BobHowardAuto.com

      by Customer Service on 04/25/2022

  • Replace heat steering with normal steering

    1 out of 5 starsby Kiran on 04/16/2022

    I requested service team replace heating steering wheel with normal one and after replacement there is a clear visible gap between horn cap and steering. I requested them to close it properly. But the response from the service team, saying it will come gap after replacement heat steering. But I reviews on Honda site and checked with them they never said that gap will come. They simple said contact service team where I did service and they have to fix without gap. I’m visiting next week and see what they going to say on it.
    • Thank you for informing me about your situation. Please know that we are looking into your concerns, and we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. John Medeiros Service Manager john.medeiros@vwnorwood.com

      by Customer Service on 04/21/2022

  • Always great service for both our Hondas.

    5 out of 5 starsby Jim and Jan on 04/16/2022

    Friendly staff greets you
    • Thank you for your kind words for our staff, we appreciate it!

      by Customer Service on 04/19/2022

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About our dealership

Bob Howard Honda invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Honda dealers.

ESPAÑOL

Bob Howard Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Oklahoma City.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area