Customer Reviews of Bob Howard Chrysler Dodge Jeep Ram
Review type:
New jeep
Great Service
by Jimkitch on 10/11/2023The staff was great and very friendly. The Rep clearly understood my needs and ensured the service was completed in a timely manner.We are pleased to hear that our staff was great, very friendly, and that the representative clearly understood your needs. Timely completion of the service is always a positive aspect of the customer experience. Thanks for sharing your thoughts!
Oil Change
by BLONDIE on 09/30/2023Made an appointment at 9am on Saturday and finally picked up car at 4pm. No one even called me to let me know exactly when the car was done. Why would I even make an appointment 🙄 if it take 7 hours to complete and oil change, tire… rotation and replace cabin filter. You should keep your appointments and not take walk-ins on Saturdays.Thank you for informing me about your situation. Please know that we are looking into your concerns, Please reach out to our service manager Austin at the email address so we can better assist you, abaquera@BobHowardAuto.com I do apologize that this happened.
Harold at Bob Howard CJDR
by Cassidy J. on 09/26/2023We worked with Harold when buying our new car at Bob Howard CJDR and he was amazing! He helped us get the best deal and just took great care of us. Everyone else we encountered at the dealership was also very kind. Definitely recommend… them, especially Harold, to help find your next car!We're happy to hear you had such a positive experience with our team!
Worst car buying experience by far
by JoelGilb on 09/23/2023The price of the vehicle dropped by a thousand dollars in the website and we asked if they would honor that price. The salesman told us know because the website was hacked. Turns out this was a tactic to have people visit the dealer and… tell them the car is sold and then direct them another vehicle. Additionally, the dealer replaced on tire with a used one, a different brand then all the others. Went flat a week after the puecahws. Now a little over a month and the battery is bad. 200.00for the battery and close to 500.00 for the tire. Very disappointed in this experience.Oil Changes
by Mickey M on 09/12/2023If you can arrive early you can get in & out pretty quickly. The waiting area & bathrooms are very clean, comfortable & updated! You can even get a free coffee latte while you wait & watch big TV’s.We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Mr. John Gauldin
by John Gauldin on 09/07/2023Brought my 2022 Jeep Gladiator to Bob Howard in Edmond OK for 15K mile service. Work was done quickly and professionally. Service advisor Jordon, was very helpful and courteous.We are thrilled to hear that you had a great experience, and it's wonderful to know that Jordan provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Sandra
by Sandea13 on 09/01/2023Way over charged us on air conditioner. Just needed freon. Of course it wasn't covered in our extended warranty. Would not take a check. Debit card was declined by their machine. Bank told me nothing wrong with my card that it was declined… by their machine. Did not wash my car. We will never be back.Excellent Service Experience at Bob Howard today!
by Jmoore0704 on 08/31/2023I went in for a routine service and I was new to this specific location (Bob Howard in Edmond) and it was a very pleasant experience! Super friendly employees, made my first experience super easy and enjoyable! Definitely will be back for… my next service or event car!Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Service on Jeep Liberty 2009
by PoeGigi on 07/29/2023From the time I dropped my jeep off at Bob Howard Jeep Service I was made to feel important and that my needs were heard. Jordan was the Service manager that was in constant contact with me throughout the repair process.Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Excellent service
by Exceptional on 07/28/2023I received outstanding service through Jordan. He was very respectful and thorough. I drove away feeling very confident that the repairs were accomplished with a high level of quality and workmanship. Well done. Thank you.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Jeep service
by TAD1968 on 07/26/2023Quickly done and Jordan was pleasant and professionalWe are glad we could help!
Great Service
by Kristy K on 07/13/2023Took my Grand Cherokee in for an oil change and factory recall notice. The tech was friendly and very helpful. They were finished with my car in a short time.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Service
by DeWayne on 07/11/2023Easy to work with and did it quickly.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
New purchase
by Tlruble on 07/11/2023Overall it was a good experience. Salesperson was ok, it just took way too long once we agreed upon a price to get with a finance person. Paul, in finance was outstanding and git us out real quick, once we got to him.Congratulations on your new vehicle! Thank you for the shout-out for Paul! Ensuring your satisfaction is Bob Howard Chrysler Jeep Dodge Ram's ultimate goal and we are delighted to know that he delivered an outstanding experience! Thank you for your Five-Star review and your business. We look forward to the opportunity to assist you again.
Most excellent
by BigMike on 07/08/2023In and out very professionalThank you for being our customer, we appreciate your kind words!
Efficient and positive service team
by Bulldog on 07/08/2023Came in on a Saturday without an appointment and they took care of me in no time. Would recommend this team to anyone especially ClaytonWe are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Fast, Friendly & Thorough
by TMO73160 on 07/08/2023Fast, Friendly & ThoroughWe are very happy to hear that we were able to provide you with a fast and enjoyable experience!
Great service
by Jean Kim on 06/22/2023Went in to get an oil change and my air filter changed. Was notified of the emergent services that were recommended for my vehicle. I felt like Tharyn really took good care of me. I didn’t feel like he was trying to oversell any of the… products, just the services that were really necessary for my vehicle. Was a much better and more efficient experience than I had at other dealerships. Would definitely continue using Bob Howard for my vehicle services.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Grand Wagoneer Experience
by Dopippen45 on 06/22/2023Fantastic experience. Mr. Tharyn Pierce was my service advisor and took care of me. Had trim piece that needed to replaced on my 22' Grand Wagoneer. Mr Pierce kept me apprised of updates and let me know there would be a delay as the… replacement part in stock had defect and needed to have one delivered from another dealership. Upon picking up my vehicle though, vehicle was washed and gas tank was filled up. Excellent service and appreciated the gesture. Liftgate module also reprogrammed during vehicle check which I had even forgot to mention to them. Will be designated dealership even though not a "certified wagonner" dealer. Highly recommend Bob Howard Jeep and Mr. Tharyn Pierce.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Great experience
by ShoeGal888 on 06/14/2023Quick & easy process. Very happy with my purchase.Thank you again for taking the time to let us know how we did. We hope you have a great day!
SRT Service Here!!!!!
by R Cook on 09/11/2022Jason is the absolute best at what he does for Dodge! He knows the SRT Line and can handle any repairs you may need! Give him a chance by not expecting a 10 min oil change! Bob Howard sold me the Scatpack and I love this car and service is… very important!Thank you for your kind words for Jason! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Bob Howard Chrysler Jeep Dodge Ram invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Dodge Ram Chrysler Jeep cars, trucks & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Chrysler Jeep Dodge Ram dealers.
ESPAÑOL
Bob Howard Chrysler Jeep Dodge Ram le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Dodge Ram Chrysler Jeep y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidor
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Nyla Silvester on 06/06/2024