Jim Norton Toyota of Oklahoma City
Customer Reviews of Jim Norton Toyota of Oklahoma City
Review type:
Great Customer Service!
by Dwayne on 12/05/2019The Sales Staff and Management excel in delivering outstanding customer service! I never felt pressured to hurry and make a decision. Brandon Meadows is my Salesman! He worked with me throughout the whole process, explaining all the… features of the 2020 Avalon TRD, patiently answering all my questions, and sincerely helping me find the right vehicle, never pressuring me to look at something more than I was wanting to spend. Brandon continues to stay in touch letting me know that he is there in case I have any questions. I will definitely recommend to my family, friends, and associates that they work with Brandon for their next vehicle purchase. I have complete confidence and trust that Brandon has the customer's best interest in mind, above just making another sale. Brandon positively demonstrates how successful you can be when you sincerely want to help the customer find that right vehicle.Got a great deal!
by Eric on 12/05/2019I went in for a 2018 model I saw online but John was able to find me a great deal on a new 2020 vehicle. Very happy with the purchaseThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great experience
by Matt on 12/05/2019Nice place. Salesman really helpful and knowledgeable. I will definitely come back. I came in knowing what I wanted and they were easy to deal with.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
A great place to buy a vehicle
by Billy on 12/04/2019Very nice helpful an a relaxing place vWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
2020 Toyota Camry Hybrid LE excellent from Jim Norton
by Anvin on 12/04/2019Chris Flores service was exceptional. Heath, sale manager, and his teams are good to work with. Hard working team that care for one another and customer. Good stock available. Thank you.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
5 Star
by Daniel on 11/23/2019Hassell free, easy to deal with and I felt like I got a good deal and have support with future support from the dealership.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
2020 Tacoma
by Luis on 11/18/2019Staff is extremely friendly, and knowledgeable, on their products. Antonio and David were really knowledgeable. Antonio is super friendly, and went above and beyond his duties. Thanks Antonio for everything!Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Toyota Tacoma purchase
by GillettMatzo on 11/06/2019updated 11/15/2019Sales rep was great. Low pressure and very knowledgeableWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Excellent Experience!
by Jacob on 11/13/2019Everyone was very easy to work with and provided a low-pressure buying environment - from sales to financing. We had a great experience and felt like we got a great deal.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Jim Norton Toyata
by Larry on 11/02/2019updated 11/12/2019Professionally run dealership run by knowledgeable courteous peopleWe're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
All you want and more
by Jerry on 11/07/2019Very friendly and knowledgeable sales and managementWe are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Place
by Janice on 11/06/2019The sales person really listened for my needs...not just numbers. I feel great about my purchase and it meets my needsThank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Happy Customer
by John on 11/05/2019Everyone was extremely friendly and not pushy at all. They were also very patient while I waited on final approval.Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Thank you, Jacqueline Cagle, Variable Operations. jacquelinecagle@jimnortontoyotaokc.com or 405.506.6259
Best Service Ever!
by Deaambreen on 10/29/2019updated 11/04/2019The experience was fast and easy. Everyone at the dealership were friendly and understanding. Thank you all!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Excellent purchase experience
by Allen on 11/02/2019Professional and knowledgeable salesman. A sales manager willing to negotiate a good price for us.We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Best, Jacqueline Cagle - Variable Operations
Go see John Motley at Jim Norton Toyota!
by Kacy on 10/26/2019Working with Mr. Motley was pleasant, stress-free, and easy. He was informative and helpful, without being pushy or pressuring. He was extremely knowledgeable about the products offered at the dealership and always willing to answer any… questions both at the time of sale, and throughout the entire process.Kacy, we loved reading this review! Happy customers are our aim, and it appears John really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Thank you, Jacqueline Cagle, Variable Operations, 405-506-6259 or email jacquelinecagle@jimnortontoyotaokc.com.
Great people and friendly service
by Preston on 10/17/2019updated 10/25/2019Always a great experience. No pressure and always friendly peopleThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
2019 RAV4
by Ray on 10/11/2019updated 10/22/2019got it done...no run around...just a handshake type deal with no old school over-hype, just pleasant...great salesman, fit me perfectlyThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Job!
by Philip on 10/18/2019Very good service! Salesman was very friendly and helpful. Great guy.Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
finance needs some TLC
by Cynthia on 10/17/2019the salesman was really special - i felt he went above and beyond what he needed to do - tommy was his name. The receptionist at the front desk was marvelous!Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Salesman
by Deborah on 10/01/2019updated 10/09/2019Chris was very polite and helpfulThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Brandon and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
by Jim Norton Toyota Of OKC on 12/07/2019