Jim Norton Toyota of Oklahoma City
Customer Reviews of Jim Norton Toyota of Oklahoma City
Review type:
Experience
by Edward on 09/28/2019updated 10/08/2019My Salesman, Christian, was the best part of my experience while at the dealership. He was helpful and willing to go above and beyond to assist with my needs.Great service
by Hiba on 10/08/2019Some of the best service I’ve experienced at a dealership. The team was knowledgeable and willing to take the time to show me my car’s features.Hi Hiba and thanks for the great feedback! We're very happy that we were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnorton.com
I RATE THIS DEALERSHIP A 10
by Kimberly on 10/07/2019Great attitude and willing to go the extra mile to make the deal happen.Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great dealership
by Matthew on 10/05/2019Nice and easy experience with no hassle what so everMatthew, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business!
Jim Norton Toyota of OKC - Definitely recommended
by Rocky on 09/23/2019updated 09/30/2019Easy in and out, no gimmick dealership. New car sales manager Heath is amazing and very genuine person. Reasonable and clear pricing. Definitely recommended.Rocky, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Perfect and Smooth Buying Experience.
by MD on 09/27/2019Brandon Meadows and Heath Sweiss are a dynamite team. They were professional, friendly, and met all of our requests. They made the process of trading and buying cars seamless.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Job Well Done
by Barrett on 09/19/2019updated 09/26/2019Both the new car salesman, Christian, and service, Anthony, were about as good as they come. Friendly, caring, and got the job done as stated. Top notch guys.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Stacey_Robertson
by Stacey_Robertson on 09/23/2019Friendliness, cleanliness and knowledge of the staff and facilityWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Finance department
by Belinda on 09/13/2019updated 09/20/2019The finance department is awesome explained everything in great detailThank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great people to deal with
by John on 09/13/2019updated 09/20/2019Pleasant people to deal with, upfront negotiation, Mr. Rosario made financing understandable and easy....he's an excellent rep for Jim NortonThank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
David’s New Toyota RAV4
by David on 09/19/2019Our sales rep, Loy was congenial, informed and relaxed. No pressure! He answered our questions fully. He took time to learn about our needs and found the right vehicle for us. We are pleased with our car and the experience.Thank you, David! Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Service
by Douglas on 09/19/2019Antonio is a very good salesman and very knowledgeable about the camry we bought.We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Outso
by Chassity on 09/18/2019Gave us a good deal and not too pushy on the sales part.Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Outstanding
by Andrew on 09/11/2019updated 09/18/2019The overall willingness to work with my wife and in purchasing two vehicles. Our intentions were to trade in for new and buy a used vehicle. We left with two brand new vehicles in close proximity to the payments we were seekingThanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Another excellent experience
by Ashley on 09/09/2019updated 09/16/2019This was my second purchase from Jim Norton and it was another excellent experience. Brandon Meadows was the salesperson who assisted me. He was a huge help and made the process a great experience. He was full of information, never pushy,… and very friendly. I am very grateful I got to work with him. Jim Norton has always provided excellent service and I love that they never try to sell you more than what you need. They care more about the customer than just getting a sale. I couldn't be happier with the vehicle itself and the overall experience. Jim Norton is easily the best Toyota dealer in the greater metro area, if not the state.What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Kathy Roach
by Kathy on 09/07/2019updated 09/16/2019No pressure, very personable sales staff.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
5 stars all the way around.
by Michael on 09/13/2019My salesman, Bryan. He did an excellent job and made the entire process very easy. If you're in the market for any vehicle, go see Bryan at Jim Norton Toyota in OKC!Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Toyota Rav4 purchase
by Alma on 09/06/2019updated 09/13/2019Great customer service and respectful of my time.Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great service
by Luther on 08/31/2019updated 09/11/2019Wavin, the sales guy was very responsive. He answered all of our calls and texts. He stayed till the financing process was completed. It was after 10pmThank you for the great review, Luther. Please come visit us if you need anything else, be it service or sales.
Skyler's Review
by Skyler on 08/29/2019updated 09/10/2019People were friendly and knowledgable. It was not one of those situations where the customer seems to know more about the car than the salesman. Tony was very friendly and helpful through the process.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Excellent Experience
by Jack on 09/07/2019Everyone I worked with was extremely helpful and polite.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
by Jim Norton Toyota Of OKC on 10/10/2019