Jim Norton Toyota of Oklahoma City
Customer Reviews of Jim Norton Toyota of Oklahoma City
Review type:
Great Experience
by Monty on 03/19/2020Very accomodating, didnt feel pressured.-
by Julie on 03/04/2020The salesmen were very helpful and not pushyThank you for leaving us this great review, Julie! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Purchase of Vehicle from Jim Norton
by Daniel on 02/27/2020The salesman Milten was very helpful and friendly.Hello Daniel, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Milten was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Norton = Professional
by Blair on 02/21/2020Very impressed with Nathan and John. They worked very hard to answer our questions and to help in finding the car we needed. Vlad in finance was great. I like working with people who are professional in their work.Blair, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
I would give the dealership an excellent rating.
by Tony on 02/05/2020The staff at the dealership was good to work with. My salesman Tommy and his manager did a great jobThank you for your great review, Tony! We're glad to have Tommy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Very Good Experience
by Toni on 01/25/2020There were no surprises. The negotiations online were fair and accurate. No games or hidden costs. Loved the popcorn and coffee machine.Toni, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great 2 car deal
by Mark on 01/21/2020Dixon was a great salesman working 2 different deals. Very knowledgeable.Thank you for your great review, Mark! We're glad to have Dixon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Hats off to Jim Norton Toyota
by Eugene on 01/16/2020Tim Wilson was an outstanding salesperson. Knowledgeable, professional and personable. I’ve bought a lot of vehicles over the years. I am a first time Toyota buyer and this was the best sales experience I’ve encounteredEugene, I am happy to hear your time spent with Tim was pleasant. Congratulations on your new Toyota! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
NA
by Jensen on 01/13/2020Sales and finance persons were very helpful and friendly. They made the experience welcoming.Thank you for leaving us this great review, Jensen! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
new car
by Rhonda on 01/10/2020no pressureRhonda, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great staff, Great car, Incomplete internet listing.
by KTF on 01/10/2020Great staff, quick quick correspondence, excellent price, went “extra mile”. Delivered car out of state!! This staff really works hard and thoughtful. 110% The car runs and looks great.At Jim Norton Toyota of OKC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Customer
by Bruce on 12/20/2019updated 12/27/2019Salesperson was friendly, helpful, patient, and knowledgeable. Appreciated salesperson's texts and emails.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great experience
by Davin on 12/08/2019updated 12/13/2019Connor made it pain free and was available after the sale.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
New truck purchase
by Gary on 12/13/2019Loy Marshall knows the product real well and was able to answer all of my questions. He was also willing to work hard to get me the deal I was looking for. This is the third Tacoma I have bought from Norton and will come back again.Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience. Congratulations on the new Tacoma! If you have any further needs, do not hesitate to stop by for a visit. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
RAV4 purchase
by Laura on 12/10/2019Rachid and Gia were very helpful. The buying process was easy and fair. The financing process was very quick.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great experience
by Jerry on 12/10/2019They were able to finance me as well as gave me top dollar for my trade. They were very friendly and swift in negotiatingJerry, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota of OKC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great deal!
by Chau on 12/01/2019updated 12/10/2019The sale men Loy and Christen are very nice and friendly ,so helpful when I were looking for the truck.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
2020 4Runner and 2019 Tacoma purchase
by Rocky on 11/28/2019updated 12/09/2019Antonio and Gia , worked well together answering my questions and providing information on different vehicles.Great experience
by Davin on 12/08/2019Connor made it pain free and was available after the sale.Davin, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota of OKC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Survey
by Edward on 12/07/2019I liked how easy it was and everyone was so friendly!!! Conner was awesome! Everyone was just great!!!We appreciate the kind words, Edward. We look forward to seeing you again in the future! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great experience
by Alton on 12/07/2019No pressure from salesman did what I askedThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
by Jim Norton Toyota of OKC on 03/20/2020