Customer Reviews of Bob Howard Honda
Review type:
Bob Howard Honda
Service
by Shantee Roland on 03/20/2022I made an appointment to take my vehicle in to get checked out before going out of town. Gino was my advisor and was GREAT!! I've always had good service and advising coming to Bob Howard Honda, and just hope it continues!!😊😊 Everyone… was so nice, the cashier and a technician I talked to as well. I wish I looked at their names but they were very funny and nice as I checked out!!🤗🤗Thank you Shantee for your kind words for Gino and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Good service at a fair price, if you can wait
by Greg M on 03/20/2022After having quick oil change places damage my previous car several times, I decided to take my new Honda to Bob Howard each time for maintenance. They've done a great job every time at prices lower than the quick service places, but it… generally takes about 2 hours for an oil change and tire rotation. Bring an iPad or something to keep you busy if you don't have a ride. They have good wifi and comfortable seating.Thank you for being our customer, we appreciate your kind words and feedback regarding the service completion time. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Pickup gone bad
by Caleb on 03/20/2022Service seemed to go well. But they left everything in the car. Floor matt protector but it still had an oil boot print under it. After I got in the car I saw there was a alignment summary and the car is out of alignment. That would have… been good to know before I drove off. No really covered any of the information with me. Have been going here for years. Gino always killed it but haven't seen him in a while.Thank you for your feedback about the condition your vehicle was left in because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager bgoodner@BobHowardAuto.com
Good service
by Greg on 03/19/2022On time and good communicationThank you for your kind words! We are thrilled that you had a pleasant service visit!
Drive home and the check engine light came on
by Kimberly Howard on 03/19/2022Everything was great until I drove home after paying $1600 on maintenance services for my check engine light to come on 🤦♀️Thank you for informing me about your situation. Please know that we are looking into your concerns, Larry Palin the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager bgoodner@BobHowardAuto.com
Excellent Service Experience!
by Satisfied Customer on 03/19/2022Excellent, efficient service from a friendly and helpful team!Thank you! We are glad our staff provided you with an enjoyable experience. We look forward to your business with us again!
Disappointed
by 2016 Civic on 03/18/2022Had my oil changed and my tires rotated yesterday and my right front fender liner fell off as I was driving down the road last night. I recognize that it may be a coincidence, but if it was loose and/or sagging beforehand this is… something that should have been caught during the multipoint inspection. They had the wheels off and fender exposed when my tires were rotated. They should have seen it. I have always had good service here, and I like my service advisor Don. I’m just disappointed and frustrated. What would have been a relatively cheap repair is now going to be much more expensive because the liner is ruined.Thank you for your feedback about the liner on your vehicle falling off because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager bgoodner@BobHowardAuto.com
Gino the best
by MAC on 03/18/2022Gino is knowledgeable, friendly , and listens to what the customer needs. Then meets their needsThank you for your kind words for Gino! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
March service
by Liane on 03/18/2022Nice to have bottled water availableThank you for the feedback. We thank you for your business and look forward to your next visit!
Jacqueline and Jeff were Awesome!
by Steve on 03/17/2022Had a great buying experience at Bob Howard Honda primarily because of Jacque; her Sales manager, Jeff; and the Finance manager, Dustin. All were very professional and extremely kind and patient. Didn’t get the usual hard sell, financial… rigamaroll and pushy-ness you often get from a large name dealership. They just acted like they wanted to be helpful, listen and serve! Also, other dealerships are claiming lowest prices and won’t be “under sold” but I found BHH to be very fair on the price and transparent with the pricing process - others not so much (watch out for the Online price bait and switch at other dealers).Thank you Steve for your kind words for Jacqueline, Jeff and Dustin! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!
Curt Wagner at Bob Howard Honda is absolutely amazing!
by Kenneth McDonald aka Oasis on 03/17/2022From the very beginning to the very end I had an amazing experience with the service department at Bob Howard Honda thanks to Curt. I had received a safety recall on my vehicle and he found me wandering around clueless at the service… entrance. Asking what I needed, he dropped everything else he was doing and immediately set me up to get my airbag deflator replaced. The work was performed exactly as promised, efficiently, and timely. He took the extra time to explain to me everything I needed to know and sent me on my way a very satisfied and happy Honda customer. I will definitely be back to this dealer for all of my Honda service requirements. Thank you for your professionalism and thorough knowledge of the work doneThank you for your thoughtful review, Kenneth. We're glad to hear you had such an outstanding experience working with Curt. We thank you for your business and look forward to your next visit!
Simple!
by Kyle Jones on 03/16/2022Brett and Mike made the process very easy. I knew what the numbers were before even going in the store. In and out in an hour and that included finance. I’ll definitely shop there again in the future.Thank you Kyle for your kind words for Brett and Mike! We are thrilled that they provided you with a quick and easy car buying experience. Congratulations on your new car!
Bacon
by GB on 03/16/2022Dislikes … None Likes 👍 Great people at this location. Service person is top shelf. Person who did the work gave me a great presentation of what he worked on. 👍 I left there with great respect of all who helped me.Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Friendly and efficient
by Jmo on 03/16/2022The crew was friendly, informative and timely. I’ll be back!!Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Quick and easy
by Steve on 03/16/2022Very quick and easy. CJ Bauman was very personable and did a great job.Thank you Steve for your kind words for CJ, we appreciate it!
Happy camper grateful for the service !
by Mike Boss on 03/15/2022Slept through my appointment arrived 21/2 hrs late . Drove in the NO problem, one hour later oil changed ,price fair I’m a happy guy ! My service adviser not pushy, but well informed on my Ridgeline. They have my business.Thank you Mike! We are glad our staff provided you with an smooth service experience. We look forward to your business with us again!
Great Customer Experince
by Azalea on 03/15/2022The service was great from A to Z from the service center receptionist to the cashier. I was treated cordially and provided with the right information about the process, cost, and time frame of having my car ready. CJ Bauman, my Service… Advisor answered all my questions and honored the online discount offered to me as a client. I highly recommend this team of professionals and I will continue taking both my cars to this dealership. Thank you!Thank you Azalea for the recommendation and kind words for CJ! We are very happy to hear that he provided you with an enjoyable service experience. We thank you for your business and look forward to your next visit!
Excelente service
by Rodrigo Orlandini de Castro on 03/14/2022Car service was excellent, customer service perfect. They explained what services are needed and make sure that we understand every point. I do recommend !!!Thank you Rodrigo for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Great Work
by Sharon B on 03/14/2022The service person was very good because he listened to the customers needs!Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great service experience.
Bob Howard Honda
by Super Dave on 03/14/2022Personable service. Finished on time.Thank you for being our customer, we appreciate your kind words!
Service tech was outstanding! Friendly, helpful and efficient. Zack I t.
by Suzanne on 03/13/2022Excellent service.Thank you for the recommendation and kind words!
Bob Howard Honda invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Honda dealers.
ESPAÑOL
Bob Howard Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Oklahoma City.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 04/19/2024