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Customer Reviews of Bob Howard Chrysler Dodge Jeep Ram

Review type:

Overall rating

4.3
4.28 out of 5 stars

(29 reviews)


Customer recommendations:

Yes (23)|No (6)

New jeep

5 out of 5 starsby Hillbilly on 06/04/2024

They listened to what I wanted and gave me what I was asking for
  • Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    by Nyla Silvester on 06/06/2024

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The following reviews are more than two years old. They are not included in the overall rating.
319 reviews
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  • Much To Be Desired

    3 out of 5 starsby Steph C on 12/30/2021

    Service guy we dealt with had absolutely no personality and when you’re in customer service you better find it! Oil change is outrageous. I have never paid over plus tax $29.95 for an oil change EVER and I’ve always had Dodges and it was… over $50. Only nice thing about today was I got a $20 discount. Never again
    • Thank you for informing me about your situation. Please know that we are looking into your concerns, Sean Simonz our service director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.

      by Customer Service on 01/24/2022

  • Same day service

    5 out of 5 starsby Nicole on 12/30/2021

    I called because my jeeps power steering light came on, they got me in the same day, and fixed it same day as well. Awesome service. Friendly people!
    • Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

      by Customer Service on 01/21/2022

  • Happy client

    5 out of 5 starsby Tim Daniels on 12/30/2021

    They were very on top of their game at this dealership. I took my truck in for some servicing for 2 problems and not only did they fix those but they fixed 2 other issues without charging me! They also got the job done at a nascar pace! I… was very doubtful at first knowing how dealership's are but they proved my thoughts wrong. I would take my vehicle to them anytime from now on.
    • Thank you Tim for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

      by Customer Service on 01/21/2022

  • Service experience

    5 out of 5 starsby Ms S on 12/30/2021

    My oil change took a little longer than I expected. I have had appointments for service before at other service centers that where less time consuming but this was the first time for this vehicle. Hopefully the next time it goes a little… quicker. Otherwise, it was a good experience. I will return for future servicing of my vehicle.
    • We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

      by Customer Service on 01/21/2022

  • Quick oil change under the circumstances

    5 out of 5 starsby JP on 12/29/2021

    They got my oil change done pretty quick despite them being down to two lube techs due to others being sick.
    • We are very happy to hear that we were able to provide you with a quick and enjoyable service experience! Thank you for your business and look forward to your next visit!

      by Customer Service on 01/21/2022

  • New Ram purchase

    5 out of 5 starsby Jeff on 12/29/2021

    Blake was my salesman. If you’re in the market for a new Ram I highly recommend this dealership and salesman. I wish Ram had better videos on YouTube to help me understand and use the new U-connect display screen.
    • Thank you Jeff for your kind words for Blake! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car!

      by Customer Service on 01/21/2022

  • Bryan is great to work with! Most appreciated for your help

    5 out of 5 starsby JG on 12/28/2021

    Bryan was courteous and fast! Thank you for your help!!! Will definitely be back
    • Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Customer Service on 01/21/2022

  • MJ the man!

    5 out of 5 starsby Tyler M on 12/28/2021

    Honestly had great service from sales to finance. MJ sold me my new Ram and he made the process seamless. Highly Recommend!
    • Thank you for the recommendation, Tyler! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

      by Customer Service on 01/21/2022

  • Great people to work with

    5 out of 5 starsby John on 12/28/2021

    I was in a time crunch.. they had everything ready and waiting.Picked me up from the airport on time. In and out fast per my request. Great down home people. Highly recommend this dealership!!
    • Thank you for the recommendation, John! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

      by Customer Service on 01/21/2022

  • Service and professional

    5 out of 5 starsby Beast on 12/28/2021

    Scheduled appointments are handled on time, they follow customers instructions perfectly.
    • Thank you for being our customer, we appreciate your kind words!

      by Customer Service on 01/21/2022

  • Rude secretary

    3 out of 5 starsby Michelle on 12/27/2021

    The techs are nice but the service secretary is rude and made it so I walked away from the dealership with no answer on my issue
    • Thank you for informing me about your situation. Please know that we are looking into your concerns, Sean Simonz our service director will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me.

      by Customer Service on 01/24/2022

  • Great service, but…

    4 out of 5 starsby Gregory Rutledge on 12/23/2021

    Overall great experience. After I left, found that the oil plug protective cover was not fastened and subsequently dropped down and made a scrapping noise. Went back and the service advisor tried to find it to no avail. The did state it… would be ordered and they will call once it arrives. Hoping to get a call soon.
    • Thank you for informing me about your situation. Please know that we are looking into your concerns, Sean Simonz our service director will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me.

      by Customer Service on 01/24/2022

  • ALWAYS EXCELLENT SERVICE

    5 out of 5 starsby Simply Lo on 12/22/2021

    Service Bob Howard Jeep Chrysler is always top tier. The service guys are polite and professional. They do a great job to get you in and out in a timely manner. The waiting area is super clean and bathrooms are new and VERY clean. I will… always take my Chrysler 300 to Bob Howard for service and even when I get ready to buy a new vehicle, I will consider them first! Thanks for always doing a GREAT job!
    • Thank you for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!

      by Customer Service on 01/21/2022

  • Good service in a crazy world

    5 out of 5 starsby Joe on 12/20/2021

    This was my first service at bob howard, they had the best price of the local FCA dealers, and they didn’t require an appointment well into the future. Even though they were short staffed, the folks who were there did a great job getting… me in and out quickly, and they were professional and courteous.
  • Service

    5 out of 5 starsby Lynn on 12/19/2021

    They really take care of you
  • Quick oil change

    5 out of 5 starsby Billy Lewis on 12/18/2021

    Appreciated the good service and kind people.
  • Great service, great price w/coupon!

    5 out of 5 starsby Matt N on 12/18/2021

    Super friendly people and very helpful!
  • Catchy title

    5 out of 5 starsby JeepJeep on 12/18/2021

    Service advisor very friendly and helpful. Treats women fairly, unlike that other Bob on NW Expressway. All good.
  • Quick service!

    5 out of 5 starsby Ronn on 12/18/2021

    They had me outta there within 2 hours!! Fast service
  • Best Buying Experience Ever!

    5 out of 5 starsby Jay W on 12/17/2021

    Richard Seeberger made the entire buying experience a true pleasure! He was always responsive to my questions and had all of my paperwork filed out the day I went in to pick up my new Jeep Gladiator. The dealership, and Richard… specifically, truly made this an easy and fun experience with purchasing a new vehicle!
  • Seevice

    4 out of 5 starsby GLENDA ROGERS on 12/16/2021

    The young lady that met me in the drive was wonderful. The young man that helped me when I picked up the car told me “it is out back” for me to retrieve. It was st the farthest point in the back lot. This was a 1000 mike check up, wash… snd vacuum. They did not vacuum The service sept stayed on it until they got items fixed, which I appreciate
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About our dealership

Bob Howard Chrysler Jeep Dodge Ram invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Dodge Ram Chrysler Jeep cars, trucks & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Chrysler Jeep Dodge Ram dealers.

ESPAÑOL

Bob Howard Chrysler Jeep Dodge Ram le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Dodge Ram Chrysler Jeep y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidor

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area