Skip to main content

Customer Reviews of Bob Howard Chrysler Dodge Jeep Ram

Review type:

348 reviews
Sort by:

  • Oil change

    5 out of 5 starsby Bryan g on 10/08/2024
    updated 10/16/2024

    Went in for an oil change without appointment, still was able to get me in and out fast ,
    • Hi Bryan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

      by Serenity Gibson on 10/17/2024

  • New jeep

    5 out of 5 starsby Hillbilly on 06/04/2024

    They listened to what I wanted and gave me what I was asking for
    • Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Nyla Silvester on 06/06/2024

  • Great Service

    5 out of 5 starsby JDSilcOKC on 05/30/2024

    Oil/Filter & Tire Rotate Fast Efficient Friendly
    • Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 05/31/2024

  • Patty

    5 out of 5 starsby Patricia on 05/30/2024

    Job done quick and professional
    • We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

      by Sara Thurston on 05/30/2024

  • Brake Service

    5 out of 5 starsby StephanieLW on 05/14/2024

    I was unsure of both front and rear were needed. I was provided the details of both and only the front was needed @at this time.” I was also provided of another service that is necessary, so glad I was notified and provided the option of how to go about getting it resolved.
    • We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

      by Sara Thurston on 05/16/2024

  • Great purchase experience

    5 out of 5 starsby KeithStraub on 05/09/2024

    This is my third new truck experience from Bob Howard Ram. It was a great experience as usual. No pressure, and the new truck was priced right off MSRP. The trade in. Went great too, actually met me where we needed to be on the trade which was what I was requesting for my truck trade.
    • It's wonderful to hear that you had a great experience with Bob Howard Chrysler Jeep Dodge RAM for your third new truck purchase! We're glad to know that there was no pressure during the process and that the new truck was priced right off MSRP. It's also fantastic that the trade-in went smoothly and that we were able to meet your expectations regarding the trade-in value. We're here to help and ensure your satisfaction with every visit!

      by Sara Thurston on 05/14/2024

  • Won't Go There Again

    2 out of 5 starsby NeverAgain on 05/09/2024

    Dropped Car off Saturday at opening per my online reservation. They didn't even look at it until Wednesday, and my several calls to the service rep and finally the Manager.
    • Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

      by Laura Driscoll on 05/10/2024

    • Thank you for informing me about your situation. Please know that we are looking into your concerns as that should not have happened, Seth, our service manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton, General Manager bbarton@BobHowardAuto.com

      by Customer Service on 05/22/2024

  • Awesome service

    5 out of 5 starsby Ch love on 04/29/2024

    Very straightforward and to the point
    • We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 04/30/2024

  • 2022 Jeep Gladiator

    5 out of 5 starsby Robert B on 04/25/2024

    Once again, service advisor David did not disappoint. Very friendly, knowledgeable and due-diligent in making sure my car is looked after.
    • It's great to hear that David continues to provide excellent service as your service advisor! His friendliness, knowledge, and diligence are certainly valuable qualities. Your feedback is appreciated!

      by Sara Thurston on 04/26/2024

  • Oil change

    3 out of 5 starsby Tiffany on 04/13/2024

    I went in to have an oil changed and tire rotation. They are so worried about changing all the different fluids in my car coating $2100 but couldn’t refill the windshield washer fluid that was empty. What others fluids did they actually check? Did they just tell me what needs to be done or did they actually check it. I don’t think they did. Also my oil change and tire rotation with a discount was a $160. It was $100 just 6 months ago. My husband got his diesel truck done a month ago and was only $100. This is ridiculous. No one can afford this.
    • Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

      by Laura Driscoll on 04/15/2024

    • Thank you for informing me about your situation. Please know that we are looking into your concerns, Austin our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@BobHowardAuto.com

      by Customer Service on 04/15/2024

  • Worst vehicle purchase experience of my life

    1 out of 5 starsby 1234566 on 02/28/2024

    Don’t waste your time buying anything here. It’s a complete circus and you will only get the run around. No matter how much money you spend with them. They are slow and give you incorrect information. I will never do business here again.
    • I apologize that you experienced an issue while here. Can you please contact me so I can see how I can best assist you? I cannot find your name in our database, I would love to hear back from you, my email is bbarton@bobhowardauto.com Buck Barton, General Manager

      by Laura Villalobos on 04/03/2024

  • Great service

    5 out of 5 starsby DMX Edmond on 02/15/2024

    Had to bring my van back for a transmission problem. They addressed very promptly and kept me updated throughout. Old definitely recommend them.
    • Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

      by Laura Villalobos on 02/16/2024

  • Service was great

    5 out of 5 starsby Jeepers on 02/11/2024

    Quick and easy oil change.
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

      by Sara Thurston on 02/12/2024

  • Ram 3500 purchase

    5 out of 5 starsby Vester727 on 02/08/2024

    Very smooth process, salesman Alvin was a pleasure to deal with and will use him for future purchases. Taylor the finance manager doesn’t pressure you into anything you don’t want to sign, he works on putting together the best deal that fits your financial needs.
    • Thank you for your positive feedback! We're thrilled to hear about your very smooth process in purchasing a Ram 3500 and your positive experience with Alvin. It's great to know that he was a pleasure to deal with, and Taylor, the finance manager, worked on putting together the best deal that fits your financial needs without pressure. We appreciate your business and look forward to serving you in the future.

      by Sara Thurston on 02/09/2024

  • Great service!

    5 out of 5 starsby Mo60622 on 02/08/2024

    Fast. Efficient. Detailed.
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 02/09/2024

  • 2024 Jeep Grand Cherokee

    5 out of 5 starsby Staci W on 02/07/2024

    Great customer service! Salesman Darren Martin was so amazing & super helpful. Definitely recommending him to friends/family!
    • Thank you for your kind words! We're thrilled to hear that you had great customer service and that Darren provided an amazing and super helpful experience. Your recommendation means a lot to us. We appreciate your trust in us and look forward to serving you, your friends, and your family in the future.

      by Sara Thurston on 02/09/2024

  • Great Experience!

    5 out of 5 starsby Malori A on 02/04/2024

    Purchased a 2024 Grand Jeep Cherokee Altitude X with no complaints whatsoever. Great deal and exceptional service overall! Was well taken care of and fully recommend purchasing from this dealership.
    • Congratulations on your purchase of the 2024 Grand Jeep Cherokee Altitude X! It's wonderful to hear that you had a positive experience with exceptional service and a great deal at our dealership. Enjoy your new Jeep, and safe travels on the road ahead!

      by Sara Thurston on 02/06/2024

  • Jeep Grand Cherokee

    5 out of 5 starsby JeepFam04 on 02/01/2024

    Hunter and Kelso were super helpful with our out of state purchase and made it quick after we flew in to pick up the car.
    • We're glad to hear that Hunter and Kelso were super helpful with your out-of-state purchase and made the process quick for you when you flew in to pick up the car. Safe travels, and thank you for choosing us!

      by Sara Thurston on 02/03/2024

  • Excellent dealership and sales professionals!

    5 out of 5 starsby Julietlc on 01/11/2024

    Our sales professional was friendly, courteous and knowledgeable. The process of buying my car was relatively quick and painless. I am very pleased with my new Jeep and will not hesitate to recommend my friends and family to Bob Howard Jeep in Edmond, OK.
    • Congratulations on your new vehicle! We are thrilled to have provided you with a friendly, courteous, quick, and painless sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 01/12/2024

  • Kay

    5 out of 5 starsby Richard on 01/03/2024

    Disappointed in the service contract.
    • Thank you for informing me about your situation. Please reach out to our service manager Austin so we can see what service contract issue you are having, his email is abaquera@bobhowardauto.com . If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager 405-302-5823 bbarton@BobHowardAuto.com

      by Sara Thurston on 01/05/2024

  • Clayton Brooks

    5 out of 5 starsby Ahmond D on 11/01/2023

    There’s never been a time when I have visited the service department that I have been disappointed. Clayton goes above and beyond to service both of my Jeeps. If you are looking for someone that you can trust with your service needs do not hesitate to contact Clayton at Bob Howard CDJR.
    • We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Clayton went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

      by Laura Villalobos on 11/07/2023


Videos
About our dealership

Bob Howard Chrysler Jeep Dodge Ram invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Dodge Ram Chrysler Jeep cars, trucks & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Chrysler Jeep Dodge Ram dealers.

ESPAÑOL

Bob Howard Chrysler Jeep Dodge Ram le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Dodge Ram Chrysler Jeep y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidor

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area