Customer Reviews of Jacksons of Enid Chrysler Dodge Jeep Ram
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3 sales reviews
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I don't think so!
by Wayne_W on 09/19/2019Where do I start? Well, I began my search for a diesel truck so I went to CarGuru where I found several. I was in West Memphis Arkansas at the time, I live in Texas, anyway I called on several trucks and settled on one at Jacksons of Enid… Chrysler Dodge Jeep Ram. I emailed back and forth with the salesman as well as spoke with him. The Ad on Guru stated the Truck was a “long bed” which was a REQUIRMENT as I pull a 5th wheel an the sales verified that it was a LONG BED. I drove over 500 miles to Enid OK to this dealership. I stayed at a local RV park but all total this little side trip to THIS dealership cost me around $600. I arrived to the dealership and immediately saw the truck was NOT a Long bed but was a regular bed. As I got into the deal I discovered I would need to spend about an extra $1,000 to $1,500 to modify the truck for my 5th wheel hitch. To say I was not please is an understatement. In my research I found a solutio0n that would only cost $550.00. I was willing to move forward with he deal even thought he truck was not a long bed just because of the time and investment to get to this dealership. I already had my financing in place when I arrived, the trade in was not an issue but felt that the dealership should pay this cost, because of their inability to list the truck correctly as a “regular bed” and not a long bed and the extra time is was going to take get the needed part to tow my 5th wheel this increasing my cost of being there. I called the salesman, who by the way was nice and understanding, and explained this to him. He said that would probably be no problem and he understood my position and agreed. However, this salesman has been at this dealership for 5yrs and to not know what a long bed is versus a regular bed seems a bit odd to me. He called me back and said the “Sales Manager” would not agree to this, which I was amazed. The salesman was apologetic, but he could do nothing. I told him to call the sales managers manager and he said he would. Again, he called me back and said it was a no go. So I left and headed to San Antonio to another dealer with the same truck, better price and a Long Bed. What amazes me is that this so called sales manager did not even have the wherewithal or courtesy to even speak with me. I was treated very expendable and rudely. The takeaway here, do not trust this dealership. If they do this to a person who went through what I did to get to them to do business only to be basically spit in my face with a [non-permissible content removed] on the way out. If you buy a car here have it inspected, get a Carfax and but an extended warranty, but not from the dealership. This person who they call a sales manager here at this place is out of his element and not at all qualified for this position. In their actions they have created a person, me, that will write reviews and submit them online warning people about this dealership and my experience. My next letter is to the owner of the dealership.dont buy from this dealer!!!! they are unethical!!!!!!
by suttonsoft on 09/10/2008my name is Dan Engler, and I am a business owner in California. I recently found a truck on the internet that I wanted. I called johnsons easy car of enid (a subsidiary of johnsons chrysler of enid) and spoke with their used car salesman… Kris Westfal, about the truck. He said that he would send me pictures of the vehicle, and never did. I called back a week later, and he finally sent me some pictures. We agreed to a price on the truck, and he told me that he would consider it sold to me. All we had to do was work out the financing. Meanwhile, while he was 'working out the financing', someone else came in and asked about the truck.... Kris sold this person the truck. This sort of business practice is what gives other reputable car dealers a bad name. With honest car dealers, your word is your bond, but not over at johnson's. I spoke to BOTH the manager and the owner, and all they could say was : "sorry bud, that's just the way it goes sometimes". If this is how they do business, I would not trust their cars, or their salesmen. there are plenty of car dealers in the country, I would recommend anybody considering a car purchase to find someone with integrity and ethics... SOMEBODY OTHER THAN JOGREAT DEALER
by mossab on 06/10/2008I purchased my first new vehicle (2008 Dodge Caliber) from Johnsons of Enid and was extremely impressed by this dealership. Upon arrival Ashley Allen, a sales associate, came out to discuss the Dodge Calibers with me and was very helpful.… After I had decided to purchase a Caliber (about a week later) I went through Ashley again and he made sure that the deal I was getting was the best possible deal out there. When it was time to discuss financing, I was sent to Tyrone Wheeler. Tyrone was also extremely helpful and helped me to get a very good interest rate (even with this being my first car loan). Overall, my experience with Johnson's of Enid has been very positive and I would definitely recommend purchasing a vehicle through them.
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About our dealership
Welcome To Jacksons of Enid CDJR
At Jacksons of Enid CDJR, we’re here to serve drivers in Enid, Ponca, North End, and beyond with unparalleled customer service, automotive maintenance, great deals on new and used cars, and of course, a vast selection of Chrysler, Dodge, Jeep, and Ram vehicles, as well as a large stock of used cars for you to choose from! When you’re ready to get started, we’ll be here ready to help you make the choices that are right for you!
At our dealership, we try to do things differently. We try to have fun and show our guests a great time on our lot by making them laugh, and getting to know them. By taking the time to chat, we’ll get a strong sense of what you’re looking for so we can make relevant recommendations and actively help you find the model that you want. We want you to have fun and laugh while you’re shopping around for your next car
Amenities
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- After Hours Drop-Off