Customer Reviews of AutoNation Ford Westlake
Pete Murray was the best
byon 04/16/2024
Very hands on and thorough! I would highly recommend Pete to family and friends!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Matt
byon 04/05/2024
Adam did a great job, although the wait for delivery was difficult to pinpoint, I received a personal call when the truck arrived and was able to pick up the vehicle the same day. The team was very personable in handling the financial matters and cordial in introducing management staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bought a new F-150
byon 03/31/2024
Dean helped me find the F150 I was looking for and gave me a great deal. I felt like I was treated better than every before at a dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My used car purchase
byon 02/10/2024
Sales team super friendly and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AutoNation is great
byon 02/05/2024
The sales people are very helpful and courteous. They are knowledgeable in their field and I never felt pressured to buy anything. I will be going back again when I need another vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dave Solomon
byon 12/07/2023
Ordered my Maverick in September of 2022 and Dave Solomon kept me informed all the way through. Even went through the order process again at the request of Ford. Now I have it!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Outstanding Experience
byon 11/16/2023
I have purchased many cars from AutoNation Ford Westlake and there is no better dealership anywhere. For my Bronco Sport, I delt with Dean, Denise and Frankie. It was just a fantastic experience. Their knowledge and caring are beyond compare for sales. They really care. I enjoyed it so much that a week later, my wife purchased an Explorer. This time we also delt with John as well as Dean, Denise and Frankie. John is another first class person. If you haven't figured it out yet, I will not purchase a care from any other dealership in the future and that is why I send my friends and family there also.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bought a used Ford Escape
byon 11/07/2023
Took a couple of days as I financed with outside credit Union. Service department painted the hood as it showed signs of rust.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Current purchase of 2019 mustang convertible
byon 10/16/2023
Process was ok, I felt the attempted humor by sales manager was not necessary, salesperson Dave r did NOT offer to go over vehicle controls ( how to open/ close top, vehicle climate controls) , was not told about temp tag having a 45 day period, overall both wife and I felt it was more of a transactional encounter. When I first called Dave about whether or not two cars were on the lot, I asked him to call me back. He did respond they were short handed that day so I felt he was earnest. When I called back a second time, same day, the female who answered the phone said she had no Dave on her list of salespeople. She did say she would check, sure enough, Dave called me back. In watching the overall staff I felt communication between staff was spotty. The young man from finance who went over the extended warranty items seemed bored. Both wife and I felt the same Return in the future: unsure. I have purchased tow Toyotas from metro Toyota, world of difference between their sales experience and this one.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Team
byon 10/13/2023
The staff I worked with was friendly, fun, and professional! I Appreciate the time, patience, and help given by Vlad, Adam, and Dan with my vehicle purchase. I’m a long time Ford fan and know what I prefer on my vehicle. They worked together to accommodate what l was looking for from the model, the exact trim, and color that l wanted including the price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Leasing a vehicle from Autonation Ford Westlake Ohio.
byon 08/30/2023
Everyone we came in contact with at this dealership were very pleasant. & low pressure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Salesman Dave Solomon
byon 08/24/2023
Was great!! !!dave was very helpful and tried to get me the best deal for me !! Which I really appreciated his help !!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase new vehicle
byon 08/22/2023
Overall excellent; friendly staff, superior salesman. No pressure time taken to explore several options and best deal made.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Safety inspection missed brake and radiator issues
byon 07/27/2023
Was shown safety inspection and brake work that was done with very vague info. Had car inspected by mechanic after purchase, bad calipers, empty radiator overflow, radiator leaking and dried tree debris on engine under simple plastic cover that should have been easily removed. Tried to resolve with GM, so frustrated that I am not going in to details in this to tell you what all he said and didn't own what they should have done and did not resolve what their Mechanix missed and put me in an expensive repair list they said was ok
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Excellent
byon 05/30/2023
Everyone was very nice there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Joyce w
byon 05/29/2023
Bought new expedition and traded in Lincoln aviator. Autonation had the right care with just the features i was looking for so didn't have to pay for a fully loaded car with features I would not use. Got good price on trade. Whole process was quick, efficient, professional and friendly. One of easiest car buying purchases I can remember.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First visit to AutoNation Westlake
byon 05/01/2023
We could not have been more pleased with our experience at AutoNation. Genuinely nice people to work. No hassle , no intimidation. We would not hesitate to visit AutoNation Westlake for our next car purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Car Purchase
byon 04/27/2023
Dave Solomon was a very helpful, friendly, and knowledgeable salesmen. He helped us find a car we liked, and answered all of our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Pleased With This Dealer
byon 04/23/2023
Offered a great deal on my new truck. Best in the area based on my research.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Above & Beyond
byon 03/27/2023
The entire team at Westlake rocks! They got it done for me. I appreciate them. I will definitely be back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy Customer!
byon 03/26/2023
Big thanks to the team at Autonation Westlake especially Brett in sales & Brandon in finance for making the recent purchase of my Mazda CX-5 a breeze! I love my new car and appreciated the high level of service that Autonation Westlake provided me! I definitely recommend them & will be back for any future purchases!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments