Customer Reviews of Yark Chrysler Dodge Jeep Ram
Review type:
Painless
by Pat from ny on 07/02/2024James was strait forward didn’t try to hide any fees. Went over everything thoroughly at delivery.
Purchase
by MarkH on 05/09/2022Steve Meyers was great to deal with and made everything so easy.He’s the best for sure.It makes our day to read your great review, Mark! We're pleased that Steve made your visit to Yark Chrysler Dodge Jeep Ram such an enjoyable one! We look forward to assisting you again! Thank you!
Yark is a top notch dealership
by Lisa Dye on 02/22/2022Yark & Mel Knapich are absolutely amazing. I just bought my 3rd car from them and I will say I love how I always leave more thank happy. I highly recommend going to Yark and asking for Mel Knapich . You will leave there feeling like you… are part of their family and with a new vehicle..Thanks Mel and Yark I love my new JEEP...Thank you, Lisa! We're happy Mel and the Yark Chrysler Dodge Jeep Ram team gave you such excellent care! We look forward to seeing you for your next purchase!
Super great
by Emily V on 02/19/2022Wonderful working with Corey. Super great to deal with and makes sure you leave with the car you want and a smile on your face.Thank you, Emily! We're happy Corey and the Yark Chrysler Dodge Jeep Ram team were so helpful during your visit! We hope you love your vehicle!
Very satisfied in new vehicle, Yark, and Dave Duncan!
by cweaks5005 on 04/21/2021I have been coming to Yark for my last 3 vehicles and have worked with Dave Duncan. He has been great, he helped me in a crunch get into a new 2021 Jeep Cherokee and I am very happy with my purchase! Dave is easy to talk to and do business… with. He stayed in my price range and helped me get the new vehicle I wanted! Go to Yark, New or used and ask for Dave Duncan!We can't thank you enough for being a loyal customer at Yark Chrysler Dodge Jeep Ram! Duncan enjoyed working with you during your recent purchase, and looks forward to working with you again! Enjoy your 2021 Jeep Cherokee!
Awesome Experience
by Happy Customer on 04/12/2021Ben Swonger made my experience of purchasing my new Gladiator stress free and fun. He worked hard to get me a fair price and took ample time explain all the features of my vehicle. The entire process was pain free. I am very impressed with… my sales advisor and Yark Auto.deceived on upgrades before buying a car
by tylerschuster on 09/17/2018I had a relatively nice experience at first. I bought a 2017 journey and even added the extended warranty for 6 years. The agent explained everything nice and explained if I wanted to add navigation to my vehicle that it would roughly be… 600 or so. I was excited but then when I reached out to the service department they told me it would be more in the range of 2000 dollars. That obviously is a big difference in price and is equivalent to a down payment. They told me instead of adding nav that I could switch out the vehicle I wanted to get nav, however it was not the color I wanted, rather then making it right and adding nav at the 600 dollar price range regardless if it truly is 2000. They should not have claimed something if they were not 100 percent positive on what I could add to my vehicle.. Seems very deceiving because I would have shopped around for one that did have navigation instead of planning on adding navigation to the vehicle you sold me. I was contacted and informed that now they would be able to get it 500 dollars cheaper and that they talked to all managers to ensure they got the best price possible, that still is not even close to what I was originally told...You guys make tons of money from people daily and we are spending thousands of dollars on your expertise, the least you can do is be honest with a mistake and make it right. very unfortunate.We apologize for your experience and any miscommunication that has happened. Customer satisfaction is our #1 priority and regret that this was not the case for you. We hope that any concerns you had have been cleared up after speaking to our manager. Your patronage is important to us and we hope that you will give us another opportunity to serve you again in the future.
David Angel made our experience terrible. Would not return.
by sydneylevan on 09/04/2018My wife and I worked with David Angel. He was rude, sexist, and even sexually harassed my wife with me sitting right there. He stated that he gets most girl's phone numbers from work. He told us several times that we would not be buying… a car as it was close to closing time. We returned the next day to try again, asked for a different salesman, and was told no and taken right back to David Angel, with them stating, "He's a good guy". We left immediately and were very upset with the whole experience, especially since we have had a great experience at Yark Toyota while we bought 2 cars, one in December 2017 and one just about a week ago.Dave Sgro is the BEST in the Business!
by michelleish on 06/20/2018Have worked with Dave on our car-buying needs for many years. Wouldn't work with anyone else! Exceptional service, no BS, no hassles.Thank you for your review! We appreciate knowing you had excellent service and look forward to serving you again in the future!
Definitely recommend this place!
by Nickd78 on 06/15/2017I dealt with David Duncan and I would recommend him as the guy to see. Overall my experience was seem less! I never felt pressured or rushed in any way. They had plenty of cars to choose from which made finding my new Jeep Grand Cherokee… easy! Thank you David and the entire Yark team! I will be back for sure!Thank you for your great review and recommendation! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do for you, please let us know!
New whip!
by Taylormade05 on 06/06/2017Amazing service! David Duncan was so professional and was able to work a deal out to where we got our dream car without breaking the bank! I would definantly be sending my friends and family to join the Yark family and also David Duncan's… way!!!That's awesome! Thank you so much for your great review and recommending Dave and our company! We truly appreciate your business and look forward to serving you again in the future!
Amazing service
by Kmoncrief on 05/23/2017Christopher Dupree made my experience amazing from start to finish and I am forever grateful for the time he spent making sure i got exactly what I wanted. i'll definitely make sure everyone I know knows if they want someone that listens… and will do everything in his power to please them to visit Chris at Yark. everyone was amazing and very through, and really cared, I can tell they absolutely love what they do.....thanks againThank you for sharing your experience with us and giving us the opportunity to serve you! We appreciate your business and hope to serve you again in the future!
Selection & Sales Review
by BobPinkston on 05/24/2017We had a lease turn-in this week. Throughout the process my sales contact Jerry Mehling sought what types of vehicles we might be interested in considering next. Because of the Yark Auto Group's unique capability of managing 7 or 8… different vehicle lines, we were able to draw from a wide selection, conveniently conduct test drives and make a well thought out decision. We are very pleased with the vehicle that we selected and the sales support received from this well trained dealership. Yark Auto Group continues to EARN my business.Hi Mr. Pinkston! Thank you for your kind review and letting us know your experience here at Yark Automotive! We appreciate your business and look forward to serving you again in the future!
Good customer service
by TJS4388 on 05/23/2017Dave Lauder was great and did everything he could to help me lease a new Ram. Will definitely come back here over Monroe Superstore.That's great to hear! We appreciate you sharing your experience with us and choosing Yark Automotive Group for your purchase! If there is anything more we can do to serve you, please let us know!
New car
by Sexyslim44 on 05/22/2017Excellent customer service Madaline was a great sales lady will recommend Yark to my friends and familyThank you for your review and recommendation! We appreciate your business and sharing your experience with us! Please let us know if there is anything more we can do to serve you!
Amazing Experience!
by LaurenLinn14 on 05/22/2017I can not thank Yark and David Duncan enough! David Duncan and his team really worked with me, I did not feel pressured at all and I really felt like they genuinely cared and got me into lease a 2017 dodge journey and i absolutely love it.… Thanks you guys so much for all of your help!That's great! Thank you so much for letting us know your experience with Dave and congratulations on your new Journey! Please let us know if there is anything more we can do to serve you!
New Truck Lease
by jswartz86 on 05/12/2017I just signed a new lease on a 2017 RAM 1500 Big Horn and like most new or used car purchases it took awhile to get everything figured out but my salesmen Miguel was very professional he kept the monthly payment with my budget of what I was… able to afford he explained everything so I could understand how a lease worked this being my first lease, it was an overall great experience and i would recommend anyone looking for a new used car go to Yark Chrysler Dodge Jeep RAMThank you for your great review and sharing your experience with us! We appreciate your business and recommending our dealership! Please let us know what more we can do to serve you!
Great service
by HolyGhost on 05/02/2017I purchased a new Ram 1500 from here last night, and the service was great. They worked with the numbers that I wanted, and they made it happen. Shane Snyder is a great salesman, and I recommended going to see him. Yark altogether is a… wonderful place to car shop.Thank you for your great review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
KC Snyder
by Jarhead0522 on 04/22/2017KC has helped me purchase several vehicles. He is friendly and knowledgeable, and makes the process go smoothly. I highly recommend him if your looking for a new vehicle!Thank you for your business and recommending KC! We appreciate you taking the time to share your experience with us and look forward to serving you again in the future!
Best sales crew in the business
by Lndspdracer on 04/21/2017KC Snyder and Ryan Ritzler are absolutely AWESOME! They helped me take home the truck I always wanted! It's because of their customer service and hard work that keeps me a customer at Yark!That's great! We appreciate your continued business with Yark Automotive! Thank you for sharing your experience with us and leaving this kind review! Please let us know if there is anything more we can do to serve you!
Best Car Buying Experience Ever
by mikecoonord on 04/17/2017We came from Metro Detroit and leased a 2017 Jeep Grand Cherokee Summit from Yark with the help of Brett Forster. We were in a pinch and pressed for time on finding our Jeep so we began by calling around to our local Metro Detroit… dealerships for lease estimates and availability. Surprisingly, most of the dealerships around us were very leary to provide any estimates unless we came into the dealership. Eventually most did, except Golling. I called Yark because they had the exact model I wanted and was contacted by Brett within 30 minutes. After explaining the situation to him on a Thursday he took some information from me and after a little elbow grease on his end he came back with a great price. Even our local Detroit dealers, where one of the owners is actually a family friend, could not come close to matching Yark. Even if pricing had been the same we still would have gone with Yark just because the sales process is so friendly and not pushy at all. They understand that some people don't tolerate the usual sales shenanigans and were right to the point. After we received our quote from Brett we did some research and took a little time. No harassing phone calls or emails from Yark showed up. In that 24 hour period we had other dealers call us every hour, repeatedly trying to assure us they were the way to go. Mind you, that every dealer who contacted us more than once in a four hour period were removed form our list. So on Friday at 3:00PM I called Brett to confirm that we would like to lease through Yark. I later came to find out that he had good Friday off and still answered his phone and went in to work to mark the vehicle as sold for us. Then we drove down Saturday on a time crunch to take delivery. When we arrived we were very surprised that when you walk in you are greeted by actual sales people and not the typical front desk and receptionist that treats you as if you are walking into a secure facility. It was very pleasant. After a few seconds Brett came forward and greeted us very professionally and escorted us to his desk where he pulled afile with all of the information ready to go. He explained everything in great detail and let us know what to expect through our process at Yark. On a side note, I have never experienced a dealership so organized, friendly, and efficient as Yark. I could see how it may be a little unsettling to meet three different people through the purchasing process, but I couldn't help but be impressed how each person operated as finely tuned cog in the machine that is Yark. I could go on for hours about the professional courtesy, friendliness, and expertise of the employees at Yark, or the warm, clean, and organized facilities. We line roughly 100 miles away from Yark and are already looking for our next purchase from this dealership. I am still baffled at how a Chrysler, Jeep, Dodge dealership in Toledo, OH is so far above the experience of the American brand Metro Detroit dealerships and even the German dealerships (my wife and I have both driven nothing but Audi until this Jeep.)What an amazing experience and we are happy that we were able to give you that! Thank you for choosing our dealership and so far away from home at that! Welcome to the Yark family and we look forward to serving you again in the future and for many years to come! Please let us know if there is anything more we can help you with!
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Hi Pat! Thanks for choosing to do business with James at Yark Chrysler Jeep Dodge Ram FIAT. We're happy to know your buying experience was a positive and transparent one!
by Yark Chrysler Jeep Dodge Ram FIAT on 07/03/2024