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Customer Reviews of Ken Ganley Ford Norton

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58 reviews
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  • 2023 Ranger

    5 out of 5 starsby Ranger Smith on 06/12/2023

    I recently stopped in at Ken Ganley Ford in Noeton. I had talked to my salesperson earlier and scheduled time for a few test rides. I'm happy to say that there is a new Ford Ranger in my driveway.
  • Ganley Ford service

    5 out of 5 starsby Di's Edge on 05/26/2023

    Service personnel were professional & courteous.
  • service revue

    3 out of 5 starsby mark F150 on 05/19/2023

    My latest experience was not a good one I have been coming to this dealership for eight years and everything seems to be cut back except the prices!
  • Great place for Ford service

    5 out of 5 starsby Laker48 on 08/18/2022

    Paul is a great service advisor. I was able to get in and out quickly with the usual courteous and friendly service.
  • Electrician

    5 out of 5 starsby Mike mullins on 07/05/2022

    While wait meet some people had a good conversation
  • Michael Mullins

    5 out of 5 starsby Mike myllins on 08/17/2021

    They got me in and within 45 minutes I was. out the door
  • Thomas Barco

    5 out of 5 starsby Thomas Barco on 12/11/2020

    Great! Paul Asano was very thorough in explaining the work to be performed. He also allowed me time to ponder the work to be completed. Once I decided to complete the work Paul knew I did not have a ride and provided a courtesy car. I have always received great service and complete work from Ganley Ford. I will continue to use and highly recommend Ganley Ford.
  • Service

    4 out of 5 starsby F150CJC on 08/26/2020

    I will no longer use the waiting area when my vehicle is being serviced because whoever controls the thermostat keeps the temperature too cold. As waiting customers we are sitting and not moving around. I have to go outside to get warm. Mentioning This to anyone has proven fruitless. So where is the concern for customers?
  • Andrew Michaels

    5 out of 5 starsby Ashley on 02/09/2020

    Wonderful salesmanship helped me get a newer car and is working with me thank you so much very much appreciated the encouragement and how well he spoke to me with very intellectual acknowledgement of my timing.
  • Outstanding sales and service

    5 out of 5 starsby Jeff on 10/24/2019

    I have only positive words for the experience I had with Ganley Ford, Barberton/Norton. Both Breland and Brandon went over and above in assisting me. I purchased a very nice 2015 vehicle, and outside of a battery that needed to be replaced after I had taken the vehicle home, the service I received by the service department was excellent also. I have purchased 6 vehicles from this dealership since 2002, and they are my first choice whenever I am looking to make a car purchase. I really want to thank them for going over and above.
  • Used Honda

    5 out of 5 starsby Dean on 10/05/2019

    I walked in knowing I was interested in an upgrade for transportation . With a financial limit I wasn't sure it could happen . Sam and Chad accomplished that purchase for me . THANK YOU . The sales experience was bar none
  • Warrenty work

    5 out of 5 starsby Rodger on 09/23/2019

    I brought my 2017 Escape in for waranty work done and they did not hesitate to fix what was wrong. I will definately be buying my next ford at GANLEY FORD. Oh yes, I never bought my vehicle at GANLEY, but the service department was more than happy to repair my vehicle. I want to give GANLEY FORD a AAA for outstanding service. Thank you, Thank you Thank you
  • Equinox

    5 out of 5 starsby Felicity on 05/15/2019

    Very friendly staff worked with me to help get the payments that i could afford and got me into a new vehicle that day!
  • Mrs kurlich

    5 out of 5 starsby Gkurlich on 04/22/2019
    updated 04/30/2019

    People were polite and very professional
  • F150

    5 out of 5 starsby Tim’s Ford on 03/13/2019
    updated 03/19/2019

    CJ was great. Made this buying experience fast and seamless. Very friendly environment
  • Friendly and fast service

    5 out of 5 starsby SummitTest on 11/13/2018

    Called the previous day on a recall part and they had me scheduled for service the following day. Walked in without any wait and dropped off the vehicle. They called to let me know it was finished much sooner than what I anticipated and picking the vehicle was just as swift. Friendly staff too.
  • New Focus

    5 out of 5 starsby D L12345 on 10/22/2018

    Des took care of us and made sure the transaction went smoothly. There was a discrepancy in the figures, but Des made sure we got the deal that we were quoted.
  • 2012 Ford Fusion oil change and maintenace

    5 out of 5 starsby Mary kurlich on 09/25/2018
    updated 10/04/2018

    My experience was wonderful as usual. Everyone is so helpful and kind.
  • 17 Focus

    5 out of 5 starsby Partsguyx on 08/29/2018
    updated 09/06/2018

    Great salesman, low pressure, easy to deal with.
  • Areol at Ganley Ford

    5 out of 5 starsby Breekarnuth on 08/01/2018
    updated 08/13/2018

    Would absolutely recommend to a friend! Everything about my experience was handled professionally and with a great care. I felt like family here ! Will definitely be buying in the future !!
  • Ganley Ford Service

    5 out of 5 starsby Steven J on 08/09/2018

    Quick, no problems

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About our dealership

Stop by and visit us today at Ganley Ford Norton/Barberton serving Akron, Canton, Norton, Medina, Kent, Wooster and the greater Northeast Ohio area. Our Dealership has a broad selection of new and used Cars, Trucks, and SUVs. When it comes to our customers, we are dedicated to providing an outstanding customer experience. Whether you need a new vehicle, want to sell your car, need service/detail, or collision repair, we have it all. We are glad to be a leading auto dealer in our community and as such are committed to providing our customers with great service.

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop