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Customer Reviews of Ken Ganley Volkswagen North Olmsted

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396 reviews
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  • Vincent brown was amazing we’re so happy with our new Taos

    5 out of 5 starsby Joanna on 08/29/2023

    Awesome dealership Vincent brown was fast and went over the car for about an hr to make sure me and my husband were pros at the car thanks so much Vince
  • Well Satisfied

    5 out of 5 starsby Great Service on 04/08/2022

    I have normal maintenance done on my car. I am very pleased with the work done by Ganley Westside. The entire process was very smooth and the car was done sooner than I expected.
  • Great service

    5 out of 5 starsby Great service on 04/03/2022

    Fast, friendly service, great communication
  • Service

    5 out of 5 starsby Paul Brecher on 03/31/2022

    Perfect service start to finish
  • Amazing Customer Service!!!

    5 out of 5 starsby Jenin Sallouha on 03/31/2022

    The whole Ganley Subaru team was incredible from start to finish. Nicole makes everything such a smooth process. I couldn’t be happier with my new lease and will continue to come back again and again. Ganley Subaru makes getting a new car and exciting experience without the hassle! Thank you all!!
  • Awesome dealership.

    5 out of 5 starsby QTPIE281 on 03/26/2022

    This is a one stop dealership. Everything in one area.
  • owner

    5 out of 5 starsby ktcarter on 03/25/2022

    this is second vehicle from Ganley Subaru and service has always reliable tech are always courteous and polite.
  • Great service

    5 out of 5 starsby Celeste on 03/15/2022

    Friendly service and very timely
  • Excellent Service As Usual

    5 out of 5 starsby monicareusser on 03/05/2022

    Got my 60K service. Scheduling was easy to do online and the whole process from intake to service was super easy and speedy. They did a good job as usual. The service reps are very knowledgeable and I always appreciate their information and recommendations.
  • Shifter Plate

    5 out of 5 starsby Forester Lover on 03/04/2022

    I had trouble getting my key out after it was in park. I had no problems getting an appointment right away. I did leave two phone messages to call me back to schedule, but no one ever did call me back. My husband stopped at the dealership and spoke with Gus, who scheduled me the next day. I was taken care of immediately. Gus was very friendly, helpful and informative. While an estimated time to get my car back was around 5-6 hours, I was surprised I got a phone call 4 hours later saying it was ready for pick up. They replaced the shifter plate, did an oil change and fluid check along with a tire rotation and brake check. Everything checked out fine and I was thrilled to see they washed it also. I have always been very satisfied with the service at Ganley since buying the car in 2016. My only complaint is that it was frustrating to not receive a call back the same day I left the messages. But all is forgiven. My Forester runs like a charm and I am a happy camper.
  • Great and fast service

    5 out of 5 starsby Emily on 03/03/2022

    Ganley is amazing! I had a screw in my tire and they were able to get me in in an emergency and get me a brand new tire. I'm so grateful for them. I wasn't able to get in anywhere else. Ganley is amazing! Thanks to the service department for all your help. You are appreciated.
  • Very satisfied

    5 out of 5 starsby Victoria Downey on 02/24/2022

    This is the 4th vehicle I have purchased/leased from this dealership. The last one I leased and I was very unhappy with the salesman. I am thrilled with this current (leased) vehicle. My salesman said he couldn’t get me everything I wanted but in fact did get everything. Everyone I dealt with made the experience so much better this time. Thank you again.
  • Car service

    5 out of 5 starsby Victor Colon on 01/25/2022
    updated 02/01/2022

    Great atmosphere at the dealership and very professional everyone was.
  • Great Service

    5 out of 5 starsby Michael Payerchin on 01/25/2022

    Greg always takes care of me and makes sure all my needs are met when coming in for service.
  • Routine service

    5 out of 5 starsby Jim on 01/15/2022

    So accommodating and efficient. Recommended to family member who also had great experience.
  • Service

    5 out of 5 starsby Carolyn Wilson on 01/13/2022

    The service advisor was wonderful and informative.
  • Comments

    5 out of 5 starsby Mark Hansen on 12/24/2021

    Excellent service. Very professional.
  • Oil change

    5 out of 5 starsby Oil change on 12/23/2021

    Everything was done in a timely manner.
  • Great service

    5 out of 5 starsby Review on 12/14/2021

    Repair was completed timely and very courteous staff.
  • Great Service

    5 out of 5 starsby Rpichola on 11/24/2021

    Unexpected trouble brought me into the dealer via tow truck. Ganley Subaru had the car diagnosed that day, without an appointment. Ordered parts and back to me the morning 2 days later. Thank you for making this experience end well.
  • Great job

    5 out of 5 starsby Great job on 11/05/2021

    Thanks to the team at VW Ganley especially Ari for making my visit there easy as it could be.

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About our dealership

Ganely Westside Subaru offers a wide variety of auto products and services to Cleveland area drivers. From all-new Subaru models to gently used cars in Cleveland, we can help you find the right vehicle at our dealership. Come check out a new Legacy, Outback, Ascent, Forester, Crosstrek, or Impreza and then take one for a test drive.

Our Subaru services extend from car repair and service to authentic Subaru auto parts along with auto financing to help you procure the car of your dreams.

Want to learn more about Ganley Westside Subaru? Stop by and visit us in person our dealership is located at 25730 Lorain Rd in North Olmsted, Ohio and we look forward to seeing you sometime soon!

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service