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Customer Reviews of Spitzer Chevrolet Lordstown

Review type:

Overall rating

4.9
4.89 out of 5 stars

(55 reviews)


Customer recommendations:

Yes (54)|No (1)

Most pleasant dealership experience I’ve had!

5 out of 5 starsby Randi B on 07/22/2025

I was in the market for a new car and saw one on Spitzer Chevy Lordstown’s website that was what I was looking for. Although it was an hour away it had good reviews, so I decided to go see them. Terri Kirk met us outside and listened while I told him what I was looking for. While the original car I wanted wasn’t available, he gave me another option that was 2 years newer and had fewer miles. Rich was able to get the numbers down to where I wanted them to be monthly also. All around nice gentlemen and very friendly people at the dealership. I will go here again when I need a new car (which hopefully won’t be any time soon). Thanks TK for helping me out and finding me a snazzy new ride!
  • Randi, thank you for your 5-star rating! We are honored that you took the time to visit us, and we are so glad that Terri, Rich, and the team took great care of you and made your experience with us worthwhile. It is our pleasure to assist you in any way possible. Wishing you the safest of travels in your new ride until we meet again!

    by Spitzer Chevrolet Lordstown on 07/30/2025

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The following reviews are more than two years old. They are not included in the overall rating.
70 reviews
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  • No pressure

    5 out of 5 starsby Nathaniel daniels on 03/01/2023

    Mr Andy was a great person told him where I wanted to be at price he did his best to just that no argument or pressure he just got it done
    • Nathaniel, Thank you so much for your positive review! We are so glad that Andy could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

      by Spitzer Chevrolet Lordstown on 03/02/2023

  • Quick oil change

    5 out of 5 starsby Traverse on 02/10/2023

    Friendly, fast and professional service provided at competitive prices by Joseph Hill My service advisor.
    • Thank you so much for your positive review! We are so glad that Joseph and the team could provide you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to let us know!

      by Spitzer Chevrolet Lordstown on 02/14/2023

  • Great Overall Experience

    5 out of 5 starsby Daniel Robertson on 01/30/2023

    Sales Consultant Robert Berben was great to work with. Never pushy and listened to my needs. Will definately be back and will pass the word around.
    • Daniel, Thank you so much for your positive review! We are so glad that Robert took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know how we may be of further assistance to you.

      by Spitzer Chevrolet Lordstown on 01/31/2023

  • #1 Experience

    5 out of 5 starsby Dick Helmick on 01/14/2023

    This is a small dealership with a major dealership sales staff and service department. We just bought a new Equinox LT 3 days ago from a very friendly, knowledgeable salesman, Rick Koewacich. He took all of the time that we needed, explaining and showing my wife how all of the car’s safety functions and options worked. I would recommend this dealership and salesman to anybody looking to purchase a vehicle.
    • Thank you so much for your positive review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Rick took great care of you and your wife. It is our pleasure to assist you in any way possible. We warmly congratulations on your new Equinox LT- on behalf of the entire team!

      by Spitzer Chevrolet Lordstown on 01/24/2023

  • Great team work

    5 out of 5 starsby Christine Bettinger on 01/07/2023

    From David Sabolsky to my salesman Robert this purchase flowed easy and quick. Which is so appreciated in this busy world. The paper work was done and ready to sign when i arrived. Robert showed me all my bells and whistles in my new car in a way i could follow. i was even offered a bite to eat from David. Great buying experience all around.
    • Christine, Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that David and Robert could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

      by Spitzer Chevrolet Lordstown on 01/12/2023

  • Hassle free

    5 out of 5 starsby Carol on 12/07/2022

    Always an easy experience to schedule, and service needed. Mike Fries is always helpful and considerate
    • Carol, Thank you so much for your wonderful review! We are delighted that Mike and the team could consistently provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by Spitzer Chevrolet Lordstown on 12/09/2022

  • Great service

    5 out of 5 starsby Michele P on 12/07/2022

    I have gotten my vehicles serviced at the North Jackson location for the last 5 years. So far I have had 3 different vehicles from a Buick to a Dodge to a Kia. They give me the same great service every time. #Micheal Fries
    • Michele, Thank you for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Michael consistently takes great care of you! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future.

      by Spitzer Chevrolet Lordstown on 12/09/2022

  • Service excellent

    5 out of 5 starsby Granny mobile on 10/20/2022

    Friendly, knowledgeable staff. Clean and safe facility.
    • Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future!

      by Spitzer Chevrolet Lordstown on 10/21/2022

  • Great Experience!!

    5 out of 5 starsby Bill on 10/03/2022

    Andy Hospodar was an outstanding sales person who understood our needs. He was very pleasant and easy to deal with. I gave this dealer 5 stars but they rate six!
  • Great service . Always right on top of it . Ed and Mike are excellent .

    5 out of 5 starsby Pete on 09/19/2022

    Ed and Mike are excellent service advisors.
    • Pete, Thank you so much for your positive review! We are so glad that Ed and Mike took great care of you. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

      by Spitzer Chevrolet Lordstown on 09/21/2022

  • Satisfied customer

    5 out of 5 starsby Kevin on 09/09/2022

    Friendly staff, making sure vehicle is to customers satisfaction before leaving car lot.
    • Kevin, Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by Spitzer Chevrolet Lordstown on 09/13/2022

  • Best Buy period.

    5 out of 5 starsby Cobra Bob on 08/20/2022

    Friendly, and I felt like family when I walked out.
    • Thank you for your 5-star rating! We are so glad that our team took great care you throughout your visit. We wish you safe travels and we hope for an opportunity to work with you again in the future!

      by Spitzer Chevrolet Lordstown on 08/23/2022

  • EFFICIENT SERVICE

    5 out of 5 starsby PSK on 08/18/2022

    Facility is clean, staff members are courteous and efficient, and wait time is minimal.
    • Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

      by Spitzer Chevrolet Lordstown on 08/19/2022

  • Good to go

    5 out of 5 starsby Carol Ferry on 07/31/2022

    Mike Fries always listens intently and patiently. All issues were resolved And i can travel with peace of mind
    • Carol, Thank you so much for your positive review! We are so glad that Mike consistently takes great care of you. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Chevrolet Lordstown on 08/04/2022

  • Interstate Sale Success!

    5 out of 5 starsby Interstate Car Purchase on 07/14/2022

    I worked with Danele Moran to purchase a used Chevy Bolt. It has been near impossible to find the car we needed for my partner's long commute right now, but Spitzer had what we needed and helped me feel confident that it had been inspected thoroughly. I had a ton of questions and it was really scary to spend so much on something I'd never seen from several states away! Danele sent lots of photos and videos and answered all my questions to help me feel comfortable with the sale. Transportation was incredibly quick and easy and the car looks amazing for a 2017 vehicle! I really appreciated the way Danele kept in close contact through all the steps of this long-distance sale, and I highly recommend working with these folks for your next car purchase.
    • Thank you so much for your positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Danele took great care of you! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

      by Spitzer Chevrolet Lordstown on 07/20/2022

  • Friendly

    5 out of 5 starsby Janette Fike on 06/30/2022

    Every one at the dealership was friendly especially my salesman Andy Hospodar. He answered all my concerns I will be going back to him. I let all my friends and family know
    • Janette, Thank you so much for your positive review! We are pleased that Andy could be of assistance to you and get each of your concerns taken care of. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

      by Spitzer Chevrolet on 07/02/2022

  • Great service

    5 out of 5 starsby C Rader on 06/27/2022

    Michael Fries was great. I had an appointment and got right in. When everything was done he went over the report with me.
    • Thank you so much for your positive review! We are pleased that Michael could get you and your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

      by Spitzer Chevrolet on 07/02/2022

  • Great place for service and sales

    5 out of 5 starsby Carol ferry on 06/21/2022

    Great people to work with. Mike fries in service is always helpful
    • Carol, Thank you so much for your positive review! We are happy to hear that Mike provided you with great care. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with!

      by Spitzer Chevrolet Lordstown on 06/21/2022

  • Great experience

    5 out of 5 starsby Christina M on 06/17/2022

    Overall great experience with Robert! Everyone was friendly and professional and made sure to give us the best deal.
    • Christina, Thank you so much for your positive review! We are so glad that Robert took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

      by Spitzer Chevrolet Lordstown on 06/21/2022

  • Michael Fries Did It Again!!

    5 out of 5 starsby Gary L Confoey on 05/18/2022

    My 2014 Chevy Traverse LTZ AWD was a no start, I called and told Michael Fries I was on my way to there shop cause of a no start, I bought it new at Spitzer Chevy, I have been a customer since Dec 1999. To me when something works I stay with it. From Sales, to Service, they have always taking care of my Cars & Truck. My Traverse had to go by rollback to Spitzers, Mike said he leaves at 5:00, he told me fill out the envelope and drop the keys in the box. We got there at 5:35, guess who was waiting on me? That's right Mr Michael Fries, got the paperwork started, so they could start on it next day. He explained everything to me, he even called saying it would be done later that afternoon, and it was done a little before he thought. It don't get any better than that, the estimate was right on. I needed repair, he got it in, the tech did a great job, everything is back to normal, and I feel confident it was fixed right. This is why I keep coming back since 1999.
    • Gary, Thank you for taking the time to leave us this wonderful review! We are so glad that Michael could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Chevrolet Lordstown on 05/19/2022

  • Happy wheels

    5 out of 5 starsby Luke C on 04/22/2022

    Great and friendly people. They definitely take into consideration that I bought my truck from them and do everything they can to make it a pleasant experience. Even though it’s not alway a great experience having your vehicle worked on they do what they can. They also provide hot coffee and other beverages while you wait.
    • Luke, Thank you so much for your wonderful review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Chevrolet Lordstown on 04/27/2022

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