Mike Castrucci Ford Sales
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Customer Reviews of Mike Castrucci Ford Sales
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Purchasing New Ford Maverick from Castrucci Ford
by akula67 on 05/28/2025
They were excellent from start to finish. Easy to work with plenty of inventory to choose from and friendly staff.
28 reviews
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Great team work and overall experience
by Jeffery43 on 06/16/2017F-150 XL truck... David Meador listened to my needs and offered two options. I didn't have enough time to purchase the truck. Even with the challenge of time he was able to meet my needs and made the sale. He also collaborated with a… colleague and arranged an early pickup. Sammie Catrucci was very helpful, prepared and knowledgeable and completed the sale. GREAT TEAM WORK all the way aroundGreat service
by Ericburton on 06/15/2017Easiest car buying experience I've ever had. Jimmy Davis was great to deal with, very knowledgeable of the vehicles. He was great with my son and was patient when my son wanted to talk.Great customer Service
by meadorst on 06/14/2017I bought a new Ford Explorer the staff was extremely helpful in making my decision. Everyone went above and beyond what any other customer service would be.Excellent service
by scubasdaniel on 03/02/2017They worked me in and promptly took care of the repairs needed on my vehicleDoc Fees overcharge
by fordbuyer5 on 01/19/2016All other Dealers charge a-x-z-plan buyers 75.00 Doc fees. Castrucci Ford overcharge's 250.00 against plan rules. If you catch them they will refund your money.(Buyer Beware) Buy from a Dealer you can trust and check your fee's.Trickery
by mot10 on 07/16/2015This dealership refused to take me seriously as a motivated buyer. I bought from another dealer the same day they dismissed my offers.Mike Castrucci Ford - A BAD Experience
by rvitatoe on 10/06/2009About 6 months ago, I took my 1999 Ford Explorer in for a few Recalls that needed to be done... I got a call the next day at work saying that they could not open my hood... I asked why? They said that latch was broken... I said that it… wasn't when I dropped it off. They said it is now, and told me what it was going to cost me, just to have the recalls fixed... I assumed this was an isolated incident, that it was a single service tech just milking money out of a no charge visit. I absolutely loved my Explorer, so when I was ready to look at new vehicles this summer, naturally I looked at the Ford vehicles. I decided to buy a 2009 Escape and bought it from Mike Castrucci Ford. The sale was as expected, it took a little longer than I would have hoped, but I was happy with the price, and the finance deal I recieved from Ford Credit. The problem comes back to the service department. I scheduled my first service for the vehicle online at fordowner. I had gotten two emails from the service department manager stating it was a great way to schedule service for your vehicle... So I assumed it was legitimate. When I showed up at my scheduled service time, I stood in the Service Bay by my car for around 20 minutes with absolutely no interaction from anyone there, walking by, or anywhere else... I didn't even get a "Hi, someone will be with you in a minute..." Nothing... Finally, a woman came up and asked if she could help me. I said yes, that I had scheduled a service online, and she said, "Oh... I don't think we are going to be able to fit you in today." I asked about the schedule, and how I picked an available timeslot online... She proceeded to tell me that "the online scheduling doesn't work very good, so we don't really go by that." Needless to say, I was absolutely frustrated at that point and went to a different dealership, where I had no problem at all (Except that it was not close to my home). Unfortunately for Mike Castrucci Ford, they have not only lost my business, but my family and friends as well. And, I will continue tell people of my experience there, so they can make an informed decision about using their services...
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