Liberty Ford of Maple Heights
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Customer Reviews of Liberty Ford of Maple Heights
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32 service reviews
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Great Service
by CP355450 on 01/07/2021Gary in service make it happen everytime!transmission fluid change
by jgrimaldi on 09/23/2019The person that took my service order was not completely sure I should have the service done that i wanted so she checked with associates regarding the situation I appreciated this very much an it made me comfortable that they would do the… right thingGreat Features
by Fusiony on 04/04/2018Dropped car off in the AM ready in a few hours with all of the services performed as promisedexcellent service
by tedt2017 on 12/26/20176 month service appt. was prompt & quick. overall safety check & car wash was a plus.Not happy
by Earlpjr44 on 12/12/2017They really don't know how to fix a car but they are very good at making it very unsafe and not fixing it rightWheels
by Tmcguinea on 08/29/2016Service was wonderful and kept me informedMilan accident
by Mila00717 on 07/30/2016updated 08/10/2016After the confusion of deciding on whether to fix my vehicle was remedied, my overall experience was very good. In the future verification of whether to stop work on a vehicle needs to be documented so there are no delays in getting the… vehicle back to the customer like my situation.Maple heights Liberty Ford
by Kimjorb on 06/25/2016It is a unique experience to go to a car dealer that I trust- and I have had many different dealings over the last 40 some years! Exceptional staff and customer service!Excellent Service.
by Thomflew on 06/25/2016The service,as always,was excellent. My service tech, Bill Claypool service is above reproach. Why doesn't Ford ever offer me a good deal on a new Mustang?Great service
by Dreamergirl44 on 06/01/2016Routine oil change on my 2015 Ford Escape..service was very goodGreat service, clean facility and friendly staff.
by GoshenF150 on 05/17/2016updated 05/31/2016I was very pleased with the work performed on my F-150 truck. It was ready when the service department said it would be ready and the work was done right the first time.Job well done
by Crystal59 on 05/27/2016Gary was very knowledgeable and made more experience uneventful.in and out with no problems
by clegram on 05/24/2016Everything was top notch. Has always been that way.Excellent
by Kikikiki on 05/10/2016The service was great got my car within a few hours and was on the road in no timeService at Liberty Ford
by Johnsdad on 05/08/2016Mr. Claypool was very professional. Kept me updated on the status of the repair. Suggested other service that was due. The quality of the repair was excellent.All went well & professional.
by mrbill2011 on 04/27/2016updated 05/06/2016I had a wonderful experience, Jenna Cifani, saw me quickly & took my information & told me there were 5 recalls on my vehicle & gave me the option to have them taken care of with my oil change or come back, I chose to have everything done… at this visit. She told me it would take up to 2 days & quickly got me a rental car form Enterprise rental.Everyone was friendly & professional. As it turned out my car was serviced in one day & all went well. Thank you Ford for your fast & complete service of my car.Fantastic Service
by tylerwest30 on 04/29/2016Tim and his crew do great in the collision center. They really made me feel like they cared about my situation. They really do a great job at Liberty Ford Maple HeightsGreat service
by bpietro on 04/27/2016I took my Ford Explorer into Service for a routine oil change. I was in and out within an hour. My vehicle was washed. The personnel was friendly and helpful. Always a good experience.Great customer service
by Mj44146 on 04/11/2016updated 04/25/2016I had a replacement part under warranty I also got a filter change and an Allignment and bought a new car.Fast and reliable
by Tammypo on 04/23/2016My car was serviced and i got in and out quickly. I've always preferred to take my car to the dealership to be serviced for their expertise.IT"S A GREAT DAY AT LIBERTY FORD!
by SUESURVEY on 04/04/2016updated 04/15/2016my service experience was superb as always. I am always recommending liberty! the service department is very professional and knowledgeable.
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