Customer Reviews of Spitzer Motors of Mansfield
Review type:
Love my 2025 Gladiator Willys
Sales at Spitzer
by Jeff C on 11/07/2023If you decide to shop Spitzer of Mansfield, ask for Nathan Collins. He will answer all your questions and provides great knowledgeEasiest Process Ever
by Neydie Gomez on 11/03/2023Purchased the 2024 Jeep Wrangler Sport and Anthony Mcqueen was the best. Made it the easiest and quickest process I have ever experienced when purchasing a car. Highly recommend this dealership.Thank you so much for your wonderful review and recommendation! We are honored that you took the time to visit us, and we are so glad that Anthony could provide you with a seamless, 5-star experience. Wishing you the warmest congratulations on your new 2024 Jeep Wrangler Sport- on behalf of the entire team!
Thank you for sharing the positive experience you had with Anthony! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new 2024 Jeep Wrangler- on behalf of the entire team!
Excellent Service!
by Genee2022 on 09/27/2023I have a 2022 Genesis G70 purchased at another Spitzer location that included a maintenance program. Kendra Weaver with Spitzer Chrysler/Jeep in Mansfield was extremely helpful in getting my Genesis scheduled for an oil change and tire… rotation via this program. She worked with me from start to finish and was very helpful in setting up service for a "non-Spitzer" vehicle, which I appreciated. Dealership was awesome during the entire process and provided me a courtesy ride to work. I will definitely return to this Spitzer location!Thank you so much for your amazing review! We are honored by your continued business, and we are overjoyed that Kendra and the team could consistently provide you with the quality service that you so much deserve. Your satisfaction means so much to us. We wish you safe travels and look forward to seeing you again!
Spitzer crew are the best
by John z 111 on 09/13/2023Everyone there will help you and treat you great Kendra weaver was very helpful getting me in and out my mother that I care for was getting anxiety and Kendra really help me with that thank you all for your helpThank you so much for your wonderful review! We are so glad that Kendra could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Safe travels!
Great service
by KB on 07/16/2023My experience was great. Our salesperson was informative, helpful, and polite. Usually it's a long drawn out process to buy a car, but we were in and out quickly.Thank you for your 5-star review! We are so glad that we had the opportunity to work with you, and we are pleased we could make your buying experience smooth and efficient. We warmly congratulate you on your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
Awesome service
by Jake on 04/17/2023Good fast serviceJake, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Very satisfied
by SoMo on 01/17/2023Good follow up and follow thru, no waiting once we arrived and our service was just as expected.Thank you so much for your 5-star rating! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Not your typical car lot
by Rodney Young on 11/30/2022Got my car in right away. Tiffany was great keeping me updated on the status of my vehicle.Rodney, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
oil change
by steve on 08/29/2022clean and friendlySteve, We are so glad that our team took great care of you throughout your visit. Thank you so much for your positive review! We hope to see you again the next time your vehicle is ready for service.
Used ford 150
by bobcat 2 on 08/22/2022I was surprised at the dealer not negotiating the price at all . The used truck was fairly dirty and the dealer made no effort to make it more presentable. Dana Stuart was very personal and a pleasure to work with. Dana had a couple of my… concerns addressed with and I was happy.Another Car
by Vince Deal on 03/22/2022Over the years I have bought numerous cars from Spitzer Motors in Mansfield . My friendly and knowledgeable salesman Ronald Stephan never disappoints with his helpfulness , his wealth of information , and the great selection of vehicles… that are available to me . I have also had great experiences with both the parts and the service departments . I definitely recommend Spitzer .Vince, Thank you so much for your excellent review and recommendation! We are honored by your continued business, and we are overjoyed that Ronald consistently provides you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
Customer service
by Tina Carr on 01/19/2022Tiffany Zappone-Curvin is so helpful in the service department. She is always so nice and friendly and takes her time explaining things.Tina, We are so glad that Tiffany consistently takes great care of you throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your positive review and we wish you the safest of travels until we meet again!
Great Customer Service
by Stacey Stanley on 11/22/2021My first time visit to Spitzer/Service Dept. to get an oil change. I received excellent customer service from Tiffany Zappone-Curvin. I would highly recommend Spitzer Motors of Mansfield.Stacey, Thank you so much for your 5-star review and recommendation! We are so glad that we had the opportunity to work with you, and we are happy to hear that Tiffany took such great care of you throughout your visit. We wish you the safest of travels. Please do not hesitate to let us know how we may serve you again in the future!
Traci
by Traci Banks on 09/20/2021I can't remember her name, but she was very polite and courteous. Service was done in a timely manner. People who work there are always friendly, atmosphere is always nice. And always willing to help.Traci, Thank you so much for your 5-star review! We appreciate your business and are pleased to hear that you were well taken care of throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Very pleased
by Carl hardymon on 04/23/2021My experience was very easy going I called told the salesman when I was looking for he found a few trucks and when met with him got me the loan and I drove home with my within 48 hours the salesman's name was Jason and he worked hard to get… what I was looking forCarl, Congratulations on your new vehicle! We are overjoyed that Jason could be of assistance to you and make your overall experience both smooth and successful! Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Satisfied with service
by Kim W on 03/08/2021Timothy Wolford. Allied me as soon as my vehicle was ready. Was able to work with them on picking up after hours. My only complaint was my vehicle was pretty spotty on the hood from the wash they did.Hi Kim, Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit wasn't all positive. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in detail.
Spitzer Chrysler Mansfield
by Ron DiPierro on 12/16/2020Very upfront and honest experience. Best offer on trade i found. Ask for Rafael Dixon he is a great Salesperson. Willing to go the extra mile to make sure you are buying exactly what you are looking for.Ron, Thank you for leaving Rafael this positive review and recommendation! We are thrilled that he could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience! We thank you for doing business with us at Spitzer Motors, and we wish you the safest of travels in your new ride!
Ram1500
by Mike on 09/14/2020Dana Stuart was our salesperson and she was awesome. She was kind and explained everything well. She worked hard to get a deal that was right for us. Everyone we dealt with was great. I will deal with them again.Mike, Congratulations on your new vehicle! We are happy to hear that Dana took great care of you, and we are thrilled that she could make your visit an all-around success. We are so excited for you to enjoy your new ride, and we will be awaiting the opportunity to serve you again!
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by Scot Rhodes on 01/06/2020Tiffany did a good job. She had to deal with the wife and I fighting it out. Maybe some day we will bring the Journey back and flush the heater core.Scot, We are so glad that Tiffany could be of great assistance to you, and we appreciate you leaving her this 5-star review. Please drive safely, and don't hesitate to let us know how she and the team may serve you again.
5k service
by Steve White on 11/04/2019The service was completed quickly and for the price quoted.Steve, Thank you so much for your 5-star review! Providing great deals and efficient service is certainly our goal, and we are proud that our efforts met your satisfaction. We wish you safe travels and hope to see you again the next time you are in need of automotive service.
Overall Review of Service Department at Spitzer Dodge of Mansfield
by livealittle on 11/02/2010I have owned and operated vehicles of various makes and models for over 50 years and, in connection with that, have used service departments associated with those makes and models for all services required. Without a doubt, Spitzer Dodge… of Mansfield has the finest service department I have ever encountered and had the pleasure of being served by. The service manager is truly a professional, totally knowledgable of all aspects of both the vehicles and the maintenance required to maintain them in top functional condition. The service personnel manning the department are also knowledgable and certified to perform their duties. Overall, the attitude displayed by everyone within the department if exceptional; they appear to be true professionals, enjoying what they do and doing it well. Who could ask for more? During the past six years Spitzer Dodge of Mansfield has serviced a variety of vehicles for me and members of my family, to include 4 RAM pickups, 1 Dodge Viper, 1 Pacifica, and 1 Journey. Currently they maintain the Viper, a RAM 3500, and a RAM 1500 Laramie. I would not think of having any other dealership or service department work on any of our vehicles. In summary, Spitzer Dodge of Mansfield is the best I have ever encountered! I highly and unhesitatingly recommend them!Thank you for your repeat business and taking the time to post this thoughtful review! We are so happy we are able to provide a comfortable and trustworthy environment for you. We always want to grow as a dealership and any feedback is more than helpful. If you need anything don't hesitate to contact us! Please follow us on Facebook and Twitter for future service specials that are exclusive to our followers! Thanks, Matt Studer General Manager
Thank you so much for your positive review, Jeff! We are glad that Nathan could be of assistance to you and make your experience with us as smooth as possible. Your safety and satisfaction are our utmost priorities. Please do not hesitate to let us know if there is ever anything more that we may help you with.
by Spitzer Motors of Mansfield on 11/08/2023