Customer Reviews of Spitzer Motors of Mansfield
Review type:
Parker Law got us a steal of a deal
Great service
by Ronda on 12/13/2024I have gone to Spitzer’s Jeep dealership for service since purchase of both 2016 Wrangler and 2019 Cherokee.. my recent visit was just as pleasant as the first.. thank you Megan Nothack and Tim WolfordRonda, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Megan and Tim will be over-joyed to hear that you added them in your stellar review! Please let us know if we can be of assistance in the future. Safe travels and Happy Holiday's!
Best dealership
by Isabella on 12/03/2024This is one of the best dealerships I have been to. They had the nicest staff and were very quick to get me in and out. Parker and Tony were amazing to work with. I will definitely be buying all my vehicles here from now on!Thank you for your time and feedback. We are delighted to hear that we were able to assist you quick and efficient. We (including Parker and Tony) strives to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us! Safe travels!
McQeen, more like McKing
by Shane B on 11/22/2024Had a great experience start to finish, in large part to Anthony McQueen. He was a great person, wasn't pushy, gave me time to think and decide. Entire process from start to finish was great.Thank you for your positive review, Shane! We are so glad that Anthony took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!
No regrets!
by Teresa W on 11/04/2024The sales people are excellent at how fast they get things done. I was worried that I would get pushed into something I didn't want, but I left in exactly what I came for and with no regrets. They even sent the salesman 30 minutes down the… road to my house to get something I forgot so I wouldn't have to come back! Now that's service!Teresa, thank you for your 5-star rating! We are so glad that our team provided you with top-notch service and ensured your experience with us was both smooth and successful. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!
Service With A Smile
by Gale Whiteley on 11/01/2024When you drive up to the big glass service door it will immediately open and you will drive into the service area….where I was greeted by staff member, Kendra Weaver, who took care of my every need… If you desire to leave your vehicle… while it is being serviced it is no problem.. however if you wish to go the the “waiting area” you will be surprised with the large screen TV and comfortable seating area. And that’s not all because not far from that area are several tables and chairs with a coffee bar and snacks with cold drinks offered in the waiting area! You will love this experience!Gale, it is always our goal to ensure our guests are comfortable with their visit, and we are glad that Kendra and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Thank you and safe travels!
2024 Ram 2500
by Bruce B on 10/14/2024updated 10/21/2024I could not be happier with the salesman, Parker, very professional and polite. Any questions I had he was able to answer, and if he didn’t know the answer, he definitely got back with me with the answer. I pretty much did my deal over the… phone and when I got there, the deal was the same that we had discussed in our conversations. I would definitely purchase another vehicle from Spitzer Ram.Bruce, Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that Parker's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Ram and we hope for an opportunity to work with you again!
Down time while work was being done.
by Julie Logan on 10/15/2024updated 10/21/2024Have been using this dealership for over 6 years. They have been doing our maintenance for 4 years. Kendra Weaver is great at scheduling and getting you checked in when you come for your maintenance appointment. She has always been… friendly, kind and informative. While they maintain my vehicle gives me an hour+ to get caught up on some emails or the opportunity to do some reading.Julie, Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Kendra is consistently kind and informative. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
I am very pleases with the sales team and Parker Laws. Love my new Jeep
by Teena Lohr on 10/07/2024The sales team answered all my questions and made my buying experience greatTeena, We appreciate you for leaving Parker this marvelous review! We are delighted to know that he answered all of your questions and made your experience great. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
Team Team Team
by Greg Dalton on 09/30/2024Our salesman, Alan Beran, coordinated all aspects of purchase: trade-in appraisal, finance thru to prepping the new car out the door. All done in a timely manner.Greg, Providing first class service is so important to us here at Spitzer CDJR Mansfield and we are glad that Allen's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very professional and coordinated everything for you. Congratulations on your new vehicle- behalf of the entire team!
Great service
by Camilla on 09/24/2024Went in for an oil change. Clean and welcoming waiting area. I was provided with a time of completion and it was very exact. Happy with the quality of service and the overall experience.Camilla, Thank you for leaving us this incredible review! We are glad to hear that our team took top tier care of you and your automotive needs. We are happy to know that they gave you a time of completion and it was very exact. Please do not hesitate to let us know how we may be of further service to you.
10/10
by Hannah on 09/14/2024My experience at Kia of Mansfield was good. I worked with Riley Hergatt and she was so helpful and kind and got me a great deal. 10/10 would recommend.Hannah, we are so grateful to know our expert Riley of Spitzer CDJR Mansfield provided such excellent guidance on your great deal she earned us your kind recommendation to others! Thank you for the opportunity to assist you and we send our wishes of joy and safety in your new car!
Colton is the best!
by Jay on 09/09/2024Very fast and efficient!Jay, it is so delightful that working with Colton was the best providing fast and efficient service for you at Spitzer CDJR Mansfield! Your recommendation is so valuable to us and we send wishes of safety in your travels!
Excellent customer service
by Laura on 08/27/2024Truly care about your needs... the best and very professional!!Laura, it is so great to know our experts of Spitzer CDJR Mansfield provided great care for your needs with professionalism earning your kind recommendation as well! We all thank you for the opportunity to serve you at our best and look forward to the next time we see you. Enjoy your travels with safety!
colton conley the best!
by Brad H on 08/05/2024updated 08/14/2024colton conley assisted me thru out the process and was very professional and efficient.Brad, it truly great to know that Colton was professional and efficient assisting you on your service visit with us at Spitzer Motors of Mansfield! Your recommendation is great support and we wish you joy and safety in all your travels!
Jep
by Audra on 08/08/2024Great service. Anthony McQueen was so helpful and answered every question I hadAudra, we are so grateful for your review on your recent purchase with Spitzer Motors of Mansfield! Thank you for your great words about Anthony's helpfulness answering every question and earning your recommendation. Please enjoy the open road in your new car!
Excellent customer service
by Laura on 08/06/2024I love Spitzer! They take the time to listen and truly help you! I appreciate their time and for understanding our needs! They provide excellent customer service!Laura, your review about our courteous and understanding service team is all the hype at Spitzer CDJR Mansfield! Your recommendation also goes a long way in support and we wish you safety for all your travels!
CPO Oil Change
by Luke on 07/18/2024Oil change was easy to schedule online and the reminder was helpful. Service was quick and Timothy was pleasant to deal with. The shuttle was also very helpful and appreciated.Luke, we are super thrilled that Timothy was pleasant to work with and you found our services beneficial to your needs! Thank you for recommending others to check us out as we continue to provide the utmost best to every guest. We wish you enjoyment on the road!
Riley to the rescue
by Chris Clark on 07/14/2024One of the easiest car purchase ever. Riley Hergatt was extremely helpful. She and Spitzer Motors of Mansfield went out of their way to help me get the car I wanted.Chris, We greatly appreciate you for leaving Riley this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Riley could provide you with top notch service. We are delighted to know that she was extremely helpful and went out of her way to get you the car you wanted. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
Great Jeep service at Spitzer’s
by Ronda N on 07/03/2024Tim Wolford is my customer service representative and handles all the maintenance issues for my 2016 Wrangler and 2019 Cherokee Jeeps. I purchased both at this Spitzer location in Ontario Ohio for their outstanding service.It is our honor to know that your satisfaction with working with Tim has earned us your loyalty for your vehicle needs and your recommendation, Ronda! We love that your standards is only suitable by us and we love having you in the Spitzer Family. Please enjoy your Jeeps with fun and safety in the open road until next time!
Great service from Spitzer’s Jeep
by Ronda Noble on 06/18/2024My 2019 Jeep Cherokee service was taken care of by Timothy Wolford and all is great! We go over items that need taken care of and LOF for sure. Thank you Tim.Great Service
by Pam Barron on 06/12/2024Kendra Weaver is the best!!! I've had her several times for service and I have never had any problems. Very courteous and professional. I recommend her to all my friends that deal with Spitzers.Pam, We are grateful for you leaving Kendra this extraordinary review and recommendation! We are thrilled to hear that Kendra took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was very courteous and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Thank you for taking the time to leave a 5 star rating! We are delighted Parker and the whole team catered to your needs and provided excellent service. On behalf of the team at Spitzer Motors of Mansfield, congratulations you on your new vehicle!
by Spitzer Motors of Mansfield on 08/05/2025