Customer Reviews of Spitzer Motors of Mansfield
Review type:
To ANTHONY McQUEEN a BIG Jeep Wave
Down time while work was being done.
by Julie Logan on 10/15/2024updated 10/21/2024Have been using this dealership for over 6 years. They have been doing our maintenance for 4 years. Kendra Weaver is great at scheduling and getting you checked in when you come for your maintenance appointment. She has always been… friendly, kind and informative. While they maintain my vehicle gives me an hour+ to get caught up on some emails or the opportunity to do some reading.Julie, Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Kendra is consistently kind and informative. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
I am very pleases with the sales team and Parker Laws. Love my new Jeep
by Teena Lohr on 10/07/2024The sales team answered all my questions and made my buying experience greatTeena, We appreciate you for leaving Parker this marvelous review! We are delighted to know that he answered all of your questions and made your experience great. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
Team Team Team
by Greg Dalton on 09/30/2024Our salesman, Alan Beran, coordinated all aspects of purchase: trade-in appraisal, finance thru to prepping the new car out the door. All done in a timely manner.Greg, Providing first class service is so important to us here at Spitzer CDJR Mansfield and we are glad that Allen's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very professional and coordinated everything for you. Congratulations on your new vehicle- behalf of the entire team!
Great service
by Camilla on 09/24/2024Went in for an oil change. Clean and welcoming waiting area. I was provided with a time of completion and it was very exact. Happy with the quality of service and the overall experience.Camilla, Thank you for leaving us this incredible review! We are glad to hear that our team took top tier care of you and your automotive needs. We are happy to know that they gave you a time of completion and it was very exact. Please do not hesitate to let us know how we may be of further service to you.
10/10
by Hannah on 09/14/2024My experience at Kia of Mansfield was good. I worked with Riley Hergatt and she was so helpful and kind and got me a great deal. 10/10 would recommend.Hannah, we are so grateful to know our expert Riley of Spitzer CDJR Mansfield provided such excellent guidance on your great deal she earned us your kind recommendation to others! Thank you for the opportunity to assist you and we send our wishes of joy and safety in your new car!
Colton is the best!
by Jay on 09/09/2024Very fast and efficient!Jay, it is so delightful that working with Colton was the best providing fast and efficient service for you at Spitzer CDJR Mansfield! Your recommendation is so valuable to us and we send wishes of safety in your travels!
Excellent customer service
by Laura on 08/27/2024Truly care about your needs... the best and very professional!!Laura, it is so great to know our experts of Spitzer CDJR Mansfield provided great care for your needs with professionalism earning your kind recommendation as well! We all thank you for the opportunity to serve you at our best and look forward to the next time we see you. Enjoy your travels with safety!
colton conley the best!
by Brad H on 08/05/2024updated 08/14/2024colton conley assisted me thru out the process and was very professional and efficient.Brad, it truly great to know that Colton was professional and efficient assisting you on your service visit with us at Spitzer Motors of Mansfield! Your recommendation is great support and we wish you joy and safety in all your travels!
Jep
by Audra on 08/08/2024Great service. Anthony McQueen was so helpful and answered every question I hadAudra, we are so grateful for your review on your recent purchase with Spitzer Motors of Mansfield! Thank you for your great words about Anthony's helpfulness answering every question and earning your recommendation. Please enjoy the open road in your new car!
Excellent customer service
by Laura on 08/06/2024I love Spitzer! They take the time to listen and truly help you! I appreciate their time and for understanding our needs! They provide excellent customer service!Laura, your review about our courteous and understanding service team is all the hype at Spitzer CDJR Mansfield! Your recommendation also goes a long way in support and we wish you safety for all your travels!
CPO Oil Change
by Luke on 07/18/2024Oil change was easy to schedule online and the reminder was helpful. Service was quick and Timothy was pleasant to deal with. The shuttle was also very helpful and appreciated.Luke, we are super thrilled that Timothy was pleasant to work with and you found our services beneficial to your needs! Thank you for recommending others to check us out as we continue to provide the utmost best to every guest. We wish you enjoyment on the road!
Riley to the rescue
by Chris Clark on 07/14/2024One of the easiest car purchase ever. Riley Hergatt was extremely helpful. She and Spitzer Motors of Mansfield went out of their way to help me get the car I wanted.Chris, We greatly appreciate you for leaving Riley this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Riley could provide you with top notch service. We are delighted to know that she was extremely helpful and went out of her way to get you the car you wanted. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
Great Jeep service at Spitzer’s
by Ronda N on 07/03/2024Tim Wolford is my customer service representative and handles all the maintenance issues for my 2016 Wrangler and 2019 Cherokee Jeeps. I purchased both at this Spitzer location in Ontario Ohio for their outstanding service.It is our honor to know that your satisfaction with working with Tim has earned us your loyalty for your vehicle needs and your recommendation, Ronda! We love that your standards is only suitable by us and we love having you in the Spitzer Family. Please enjoy your Jeeps with fun and safety in the open road until next time!
Great service from Spitzer’s Jeep
by Ronda Noble on 06/18/2024My 2019 Jeep Cherokee service was taken care of by Timothy Wolford and all is great! We go over items that need taken care of and LOF for sure. Thank you Tim.Great Service
by Pam Barron on 06/12/2024Kendra Weaver is the best!!! I've had her several times for service and I have never had any problems. Very courteous and professional. I recommend her to all my friends that deal with Spitzers.Pam, We are grateful for you leaving Kendra this extraordinary review and recommendation! We are thrilled to hear that Kendra took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was very courteous and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Great Service!
by Jan on 05/08/2024Always fast and efficient! Never left waiting too long and always super helpful!Hi Jan, Thank you so much for your positive review! Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to let us know.
2 Anthonys
by Josh Schieber on 05/05/2024Had a great experience, treated me right with trade in. Both Anthonys, Ramondo and McQueen were great to work with.Thank you s much for your positive review, Josh! Providing quality service is so important to us, and we are glad that our efforts could meet your satisfaction. Please drive safely!
Excellent service
by Mike l on 04/19/2024Everyone was very accommodating informative, and they provided excellent service throughout the entire processThank you so much for your positive review, Mike! Providing thorough and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. Safe travels!
Happy customer
by David Canadas on 04/12/2024I can only speak for Kendra she was definitely helpful !! She was patient well spoken , she told me step by step the process that was being done to my jeep plus I forgot to mention received a call from her the next morning making sure I got… home safe !! Great Job Kendra ⭐️⭐️⭐️⭐️⭐️Hi David, Thank you for taking the time to leave Kendra this 5-star rating! She will be delighted to hear of your kind words, and to know how confident you are in her efforts. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Fantastic dealership
by Steph on 04/10/2024First off I just wanna say Ron the salesman was a great guy he explained everything to me and went over all the paperwork!!Im glad I got a vehicle from Spitzer everyone was very nice there and made me car shopping experience for… pleasantfull unlike some dealerships!!!!Wanna say thanks again and if I ever am looking to get a vehicle Spitzer is where I’ll b going tooSteph, Thank you for leaving Ron this positive review! We are always here to provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority, and Ron will be delighted to know how confident you are in his efforts. We warmly congratulate you on your new car!
Very pleased
by HRA on 04/03/2024After shopping around & getting very frustrated with dealers quoting me an out-the-door price over the phone, but then when they’d email me that price, it would suddenly be at least a couple thousand more than what they quoted due to the… fact that they added all these ridiculous taxable fees!! Spritzer Motors did NOT do that & it was SO refreshing, to say the least. The price advertised online, the quote the salesman, Kurtis Swab gave me over the phone & the price emailed to us was the exact price we paid. I appreciated their honesty & transparency & will definitely be recommending them to family & friends & purchasing from them in the future!We highly appreciate you taking the time to leave Kurtis this excellent review! It is always our goal to ensure our guests' experiences are seamless as possible. We’ll continue striving to provide exceptional services and outstanding guest care to make every interaction with us remarkable. We hope to continue serving you and your automotive needs for many years to come!
Tim, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from Anthony! We look forward to the next opportunity to serve you again.
by Spitzer Motors of Mansfield CD on 04/21/2025