Customer Reviews of Spitzer Motors of Mansfield
Review type:
To ANTHONY McQUEEN a BIG Jeep Wave
Excellent service
by Laura on 05/13/2025Friendly and helpfulLaura, thank you for sharing your positive experience with us! It is our pleasure to serve you and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!
Last minute wheel bearing repair in 2 hours
by Lea Saltz on 05/03/2025Tim Wolford was able to get my van in at the last minute and diagnose and repair a bad wheel bearing, allowing us to travel to Kings Island with the grand children safely. The next day. Spitzer has always been a saving grace for the ups… and downs with my older high milage vehicle. Thank you spitzers for all you do for meLea, Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Tim got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.
To ANTHONY McQUEEN a BIG Jeep Wave
by Tim Ley on 04/16/2025I first called the dealership on Friday, spoke with saleman, Anthony McQueen about vehicle we are looking for. He had 2 vehicles on lot, we scheduled a time in the afternoon for family to look at. Arrived at dealership , was me "this is… the one". Paperwork and dicussion held, vehilce purchased and pickup the next day--Saturday.Tim, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from Anthony! We look forward to the next opportunity to serve you again.
There is hope
by SavvyE on 04/06/2025We went in without much hope, as last year really hit us, so credit wasnt the best! However Anthony McQueen went above and beyond to help us get into this Cherokee that we love! He was easy to talk to, friendly, and helpful! We appreciate… all he did so we could drive away in a new to us vehicle, rather than the unsafe rust bucket we came in, in..Thank you for your wonderful review! We are honored that you took the time to visit us, and we are glad that Anthony took great care of you and ensured your experience with us was an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Cherokee- on behalf of the entire team!
Remington Thompson at spitzers
by Mdb on 03/19/2025The dealership was open and upfront about the best pricing and deal they could give for my vehicle. Remington Thompson definitely had to put in the work and effort to get me out of the upside down situation I was in and I cannot thank him… enough!Thank you for taking the time to leave us this 5-star rating! It is always our goal to ensure our guests are satisfied with their visit, and we are glad that Remington took great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Great buying experience
by Rich on 03/15/2025Parker Laws was great to work with for our buying experience. I would definitely recommend him to family and friends. No pressure sales.Rich, thank you for your positive review! We are so glad that Parker provided you with a smooth, pressure-free experience. He will be honored to have earned your kind recommendation. Congratulations on your new vehicle!
Great service
by Matt Brenamen on 03/14/2025Very easy to work with. Anthony McQueen gave great communication and even delivered our new vehicle.Matt, thank you for your positive review! We are glad that Anthony provided you with the A+ service that you deserve. We greatly appreciate the opportunity to work with you. On behalf of the entire team- we warmly congratulate you on your new vehicle!
Jeep Wrangler Purchase
by Corey Christopher on 02/22/2025Very casual. No pressure. Fair trade in and sales price. Nice showroom and lots of inventory to choose from.Corey, Thank you for your positive review! Providing a smooth, pressure-free experience is always our goal, and we are glad that our efforts met your satisfaction. Congratulations on your new Jeep Wrangler! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Great Service
by Pam Barron on 02/21/2025Even though I had to go back again for the same thing, they went out of their way to accommodate me. So thankful for that. Kendra Weaver as always was very professional and friendly.Pam, Thank you for taking the time to leave us this 5-star rating. We are glad that Kendra consistently takes great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great buying experience
by Gloria on 02/20/2025Anthony Mcqueen is a fine young man and salesman. He made it simple and easy to ask all questions and purchase my jeep. I will always request Anthony for all future sales.Gloria, thank you for leaving Anthony this positive review! We are so glad that he took great care of you and ensured your experience with us was as pleasant as possible. He will be honored to know how confident you are in his efforts. We warmly congratulate you on your new Jeep- on behalf of the entire team!
Made a Deal!
by BScott on 02/19/2025I went in to get my car appraised and test drive and walked out with a new car. I felt they were more than fair with my appraisal. Anthony McQueen did an amazing job working with me to get the deal done. The process was seamless. He was… friendly, not pushy but informative and answered all of my questions. It was my first time purchasing a car with Spitzer and am 100% satisfied with the service! Thank you, to Anthony & Spitzer team.Scott, Bethany, Thank you for your time and feedback. We are glad to hear that Anthony was able to provide you with top notch customer service throughout your visit at our dealership. Congratulations on your new Dodge Hornet. Please let us know if you have any questions or concerns about your vehicle. We would be glad to help!
ram2500
by LJL on 01/03/2025Alan Beran was quick and thorough in conducting the sale transaction of the 2024 ram2500. Only concern was Alan and the finance individual were not quick to help with the sales tax exemption for business/farm use.Congratulations on your new 2024 Ram2500 and welcome to the- Spitzer Motors of Mansfield CDJR Family! We are honored that you chose our dealership for this experience. Alan will be thrilled to hear that you added him to your stellar review, thank you! Safe travels, and please let us know if there's anything else we can do for you!
Simplistic
by Sherri Heyde on 12/30/2024Parker Law answered all my questions. He kept everything simplistic. No issuesSherri, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Parker will be over-joyed to hear that you added him to your splendid review, thank you. Safe travels!
Trailboss
by Kurt on 12/30/2024Wish I would had a small warranty on my 2021 used truck just for peace of mind , Alan beran sales guy was great in answering all my questions.Kurt, Congratulations on your 2021 truck and welcome to the- Spitzer CDJR Family. We are thrilled to hear that you chose us as your dealership for this experience. Alan will be over-joyed to hear your very kind words, thank you. Safe travels!
Great care
by JT on 12/24/2024updated 12/30/2024Very quick professional careJT, Thank you for your time and feedback. We strive to make our guest come in happy and leaving satisfied, so we are happy that you received that care the day of your visit. Safe travels!
Great service
by Ronda on 12/13/2024I have gone to Spitzer’s Jeep dealership for service since purchase of both 2016 Wrangler and 2019 Cherokee.. my recent visit was just as pleasant as the first.. thank you Megan Nothack and Tim WolfordRonda, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Megan and Tim will be over-joyed to hear that you added them in your stellar review! Please let us know if we can be of assistance in the future. Safe travels and Happy Holiday's!
Best dealership
by Isabella on 12/03/2024This is one of the best dealerships I have been to. They had the nicest staff and were very quick to get me in and out. Parker and Tony were amazing to work with. I will definitely be buying all my vehicles here from now on!Thank you for your time and feedback. We are delighted to hear that we were able to assist you quick and efficient. We (including Parker and Tony) strives to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us! Safe travels!
McQeen, more like McKing
by Shane B on 11/22/2024Had a great experience start to finish, in large part to Anthony McQueen. He was a great person, wasn't pushy, gave me time to think and decide. Entire process from start to finish was great.Thank you for your positive review, Shane! We are so glad that Anthony took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!
No regrets!
by Teresa W on 11/04/2024The sales people are excellent at how fast they get things done. I was worried that I would get pushed into something I didn't want, but I left in exactly what I came for and with no regrets. They even sent the salesman 30 minutes down the… road to my house to get something I forgot so I wouldn't have to come back! Now that's service!Teresa, thank you for your 5-star rating! We are so glad that our team provided you with top-notch service and ensured your experience with us was both smooth and successful. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!
Service With A Smile
by Gale Whiteley on 11/01/2024When you drive up to the big glass service door it will immediately open and you will drive into the service area….where I was greeted by staff member, Kendra Weaver, who took care of my every need… If you desire to leave your vehicle… while it is being serviced it is no problem.. however if you wish to go the the “waiting area” you will be surprised with the large screen TV and comfortable seating area. And that’s not all because not far from that area are several tables and chairs with a coffee bar and snacks with cold drinks offered in the waiting area! You will love this experience!Gale, it is always our goal to ensure our guests are comfortable with their visit, and we are glad that Kendra and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Thank you and safe travels!
2024 Ram 2500
by Bruce B on 10/14/2024updated 10/21/2024I could not be happier with the salesman, Parker, very professional and polite. Any questions I had he was able to answer, and if he didn’t know the answer, he definitely got back with me with the answer. I pretty much did my deal over the… phone and when I got there, the deal was the same that we had discussed in our conversations. I would definitely purchase another vehicle from Spitzer Ram.Bruce, Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that Parker's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Ram and we hope for an opportunity to work with you again!
Tim, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from Anthony! We look forward to the next opportunity to serve you again.
by Spitzer Motors of Mansfield CD on 04/21/2025