Customer Reviews of Byers Chevrolet
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Mike Brown made my day!
by Michael Irwin on 09/20/2025
I had an enjoyable no pressure experience buying my 2025 Chevy Equinox EV at Byers Chevrolet! Mike Brown was very informative and personable and answered all my questions about becoming a Chevy EV owner as he owns one himself. Ben Meister… in finance made sure I got all the deductions I qualified for plus GMs 0% financing. I'm very pleased!
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The following reviews are more than two years old. They are not included in the overall rating.
61 reviews
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Great experience!
by corey on 08/26/2018We had a great experience buying our vehicle from Byers! The staff was awesome and made the experience very easy.Excellent service!
by Lesley on 07/31/2018I have received excellent service since I purchased my vehicle, last year. Everyone is very kind and helpful.AWESOME EXPERIENCE!
by WadeC on 07/19/2018Friendly and knowledgeable staff, quick process, allowed extended test drive -- GREAT EXPERIENCE!excellent work
by nosalesman on 04/16/2018David in the service is hands down the best. The service work was excellent and fast. Thanks David R.Hometown happiness
by Greenmachine15 on 04/06/2018The associates at Byers are always professional, polite and friendly. The work is done in a timely manner at a reasonable price.2018 Traverse Redline
by Phook2333 on 03/27/2018updated 04/05/2018Very fast, no hiccups, the vehicle was prep'd very nicely, no pressure, very personable sales force.Excellent service
by Thelockman1 on 03/21/2018updated 04/03/2018I will be a true customer to byers from here on out. Byers was great to deal with, when we pulled up at byers there wasn't any vultures, ( pesky salesman) that came running out trying to fight over us. We looked around and when we saw what… we wanted to see we went inside and talked to Calvin, (OUR salesman) who was really nice and never tried to push us into anything. When we was ready to buy we gave our keys to the truck I was trading in to Tim, who was really great to talk with as well. Tim can out with the total price of our trade and the best deal for the new truck and we did the deal. I have bought a lot of cars and trucks from different dealers but no other dealship was as nice and friendly as byers. I will always be a customer from here on out.Great experience
by Newcarspring on 04/01/2018I had a great car buying experience. My sales person and finance agent were both very helpful and made me feel welcome. I also received a tour of the dealership location, service center, & lobby area Which I thought was nice during my… visit.Good Prices But Bad Customer Service
by Ohiopurchaser on 03/24/2018Drove 2 hours to this dealership to get a car advertised online. Got a great price but the wait was long (considering I was pre-approved before I headed there). Waited 2 hours for them to fill out paperwork. Then got home 30 miles down… the road and realized they only gave me 1/2 tank of gas and no floor mats -- and I paid $20K. I sent an email to the general manager, but no reply. Yesterday I received a call from them that they forgot to have me sign some of the papers. I asked about why I didn't receive floor mats or a full tank of gas but no real answer or apology. Still haven't heard from the general manager. I'm happy with the car but I can't recommend this dealer.Great overall experience
by jmbooth73 on 09/26/2017updated 10/06/2017Was a great experience, wasn't rushed or pressured at all. Salesman, finance dept, and detailer were all professional and even though the deal was done right at closing time, none of them seemed bothered by how late in the day it was. Would… recommend and will consider them for my next purchase.oil change tire rotation
by zcalloway on 09/21/2017updated 09/29/2017need to lowing your pricies on oil changes and rotating tires they more higher then other competorsSatisfying experience
by Hardy921 on 05/30/2017updated 06/07/2017Great place. They make you feel at home and honor their promises.Oil leak 2012 Cruze
by ROakcreek on 05/19/2017Repair was done well on time and covered by factory warranty. They have me a brand new car to drive while my car was getting repaired. Chris took good care of me.Well done Byers
by GoneFishin3 on 05/12/2017updated 05/22/2017Had a very pleasant experience with Erica. She even showed us a better financial way to purchase our vehicle with us ending up getting more vehicle.Oil change
by kaedgington on 05/04/2017updated 05/15/2017Great service, wonderful people to work with2016 Malibu
by Jimmy_M on 04/13/2017All the work was completed on time and I was also given a loaner which was a new vehicle. I was updated on the.progress. The service department even changed my remote to work off my car fob which was more than I has expected. They not… only fixed the leak I had but replaced the carpet so there would be no musty smell in the car. All of my work was supposed to be warranty and when we picked it up there was no cost for me - not even for the extra work on my remote that they did. I was extremely satisfied and hope to get a truck from them later this year or early next year.Excellent Customer Experience
by 1010101 on 04/12/2017From the general manager to the mechanic that crawled under the vehicle with me to check out some of the options this is what a car buying experience should be. Picking up the car was just as exceptional, the finance guy was very personable… and was not just there to take your money. All concluded with a tour of the dealership to get familiar with the service and parts department. One big happy family. I would strongly recommend this dealership.Great service
by nosalesman on 03/30/2017The service department is top of the line. The sales department that's another story I don't want to get into.Great & Friendly Buying Experience
by MichaelDustman on 03/29/2017I purchased a used 2014 GMC Acadia from Byers Chevy in Grove City. The sales staff was extremely attentive and helpful and were not pushy on trying to make a sale. After thinking about it for 48 hours, I had the intent of going back in… Monday just to discuss some options and was not expecting to drive off the lot that night in a new vehicle. My sales specialist of Rick Alltop and Finance Manager Toby Smith made this the most painless car buying process I have encountered.Thank you!
by seanryan on 03/07/2017updated 03/20/2017I and this dealership had a rough start but with both a new general manager and sercice manager the olace has really begin to turn around. They now have the finest service team in the industry. Chris, Glenn, Brad Landis & Ron Brown are the… best! If you had a bad experience anywhere, you must go meet these guys! They'll treat you right!Purchase of 2016 Malibu
by Jimmy_M on 03/10/2017We were shown all models that we wanted to see and all options explained with patience. Our salesman was very professional and we felt very comfortable. We would purchase from Byers again.
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About our dealership
Byers Chevrolet is part of the Byers Auto group that has been servicing central Ohio for their transportation needs since 1897. We are proudly located just off of Interstate I71 and Harrisburg-Georgesville Road in Grove City.
What sets us apart
Our mission is take care of every customer like they are family because at the end of the day that is what we are wanting them to become. Part of the Byers Chevy family where they can come and visit, look at the vehicles and know we're there for them
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television