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Customer Reviews of Reineke Ford Lincoln

Review type:

Overall rating

4.5
4.5 out of 5 stars

(8 reviews)


Customer recommendations:

Yes (7)|No (1)

Purchase new to me Ford Explorer

5 out of 5 starsby Mark Eilerman on 07/14/2025

Purchased a new to me 2023 Ford Explorer at Reineke Ford in Findlay Ohio. Jordan was great to work with on the deal. He certainly did not present himself as a “sleazy car salesman “. I would recommend my friends and family to this dealership and Jordan.
  • Mark, congratulations on your 2023 Ford Explorer! We are so happy you enjoyed working with Jordan and the team here at Reineke Ford Lincoln of Findlay. Thank you for your business and your recommendation!

    by Reineke Ford Lincoln of Findlay on 07/18/2025

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The following reviews are more than two years old. They are not included in the overall rating.
91 reviews
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  • Thanks

    5 out of 5 starsby jagaryroy on 07/26/2016
    updated 08/02/2016

    Antony was very helpful and explained all the functions of my car
  • Impressed Service

    5 out of 5 starsby itsmelm on 07/17/2016

    I was very impressed with the service I had received. I not only needed an oil changed but needed my key fob looked at. I left a very happy person with a clean car, in and out, and everything resolved. I will go back again.
    • Your positive review means a lot to us and we’re happy we could help you! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

      by reinekeford on 07/21/2016

  • Fantastic service

    5 out of 5 starsby daver78 on 06/24/2016

    Staff was professional and courteous. Facility was clean and updated. Oil change and tire rotation was executed in a timely matter. I thought price was pretty good compared to other local service shops. I like Saturday morning hours.
  • Long Overdue Review

    5 out of 5 starsby Harley_Q on 06/19/2016

    My review is a little long overdue, but I had a fantastic experience with this dealership. Normally I hate going to dealerships, because I always feel like a walking talking checkbook. This dealership was different, and it was all thanks to my salesman, Kasey Spence. He was by far, THE best car salesman I have ever had the pleasure of meeting. He made me feel comfortable, answered all of my questions in a clear and concise manner, and did not rush my decisions. Kasey was very polite and showed great passion and tenacity when trying to make sure that the car I purchased was a good fit for me, and I enjoyed my visit to this dealership because of him. I will definitely recommend this dealership to others, and send them to Kasey. He even personally detailed my car before I left, because they were backed up with other cars at the time. Have you ever had a salesman personally detail your car before you drove it home, because I haven't. Kasey is a fantastic salesman, and I highly recommend him and this dealership to anyone who wants a pleasant car buying experience.
  • Being remodele

    5 out of 5 starsby Corki11 on 05/12/2016

    Very courteous and helpful staff. Excellent service in a timely manner.
    • It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

      by reinekeford on 05/23/2016

  • Oil Change

    5 out of 5 starsby Bear728 on 04/25/2016

    Stephanie was very courteous, friendly and professional during this visit. She always keeps us informed on the work being done.
  • Quick and efficient service with friendly staff !

    5 out of 5 starsby Alleyrat83 on 04/08/2016

    Stephanie and Scott were very helpful in answering questions by me and they made sure service was done properly. The car wash was down so they made it a point to bring my vehicle back so they could wash it.
    • We try to make your experience as simple and convenient as possible for you, Alleyrat83! Thank you so much for choosing Reineke Ford Lincoln as your first choice for service!

      by reinekeford on 04/14/2016

  • Caring service, comfy lounge, free car wash!

    4 out of 5 starsby BusyBee40 on 03/31/2016

    Every time I have work done on my car, I come here because the Service staff are pleasant, answer my questions, and the lounge area is comfortable. I like The Works diagnosis log that tracks wear and tear. It helps me plan for new tires, brake pads, etc. My service advisor kept me informed. I left in a freshly washed car! Love Reineke!
    • Thank you, BusyBee40! We hope you continue to choosing Reineke Ford Lincoln for all your vehicle needs! Take care!

      by reinekeford on 04/07/2016

  • AMAZING SERVICE DEPT

    5 out of 5 starsby amarie89 on 03/24/2016

    I always receive excellent service, and easy pick up
    • It was truly a pleasure to do business with you, amarie89! All of us here truly value your business and look forward to your next visit!

      by reinekeford on 04/07/2016

  • Great service, nice people

    5 out of 5 starsby compuwoman on 03/21/2016

    They checked everything in my car but asked me before doing anything extra. They also have a nice lounge with complimentary coffee and cookies.
  • grest service

    5 out of 5 starsby dyinice454 on 02/25/2016
    updated 03/07/2016

    Service and staff was very helpful and polite. Great detailed information on servicing my vehicle
  • Excellent Service

    5 out of 5 starsby rgray527 on 02/25/2016

    Jen in the service department is excellent and are always accommodating!
  • 2014 F-150

    4 out of 5 starsby 58viking on 02/19/2016

    Salesperson is friendly and knowledge, we enjoyed the buying experience at Reineke.
  • Satisfied

    5 out of 5 starsby Adco1110 on 02/07/2016

    The staff at Reineke were friendly and helpful , Stephanie was very professional and courteous , the wait time for my service was long , but I went during lunch time , I have no complaints about the service or personnel
    • We really appreciate your feedback of your recent visit with us at Reineke Ford Lincoln, Adco1110! We sincerely appreciate your business here with us at Reineke Ford Lincoln, and we look forward to continuing to do business with you!

      by reinekeford on 02/11/2016

  • Oil Change

    5 out of 5 starsby Ambouts on 02/05/2016

    It was so nice to have an area to sit and work in stuff at. I enjoyed that there was an option for coffee and TV to watch. I will be coming back again!!
  • Friendly service

    4 out of 5 starsby Corygase on 01/18/2016
    updated 02/03/2016

    The staff and service here has been great since I bought my focus new in 2013. I have always brought it to you guys for every oil change and updates. I will continue to bring it in as long as it's still running to the friendly and helpful staff.
  • Great Dealership. Friendly Representatives.

    5 out of 5 starsby Minchman on 01/29/2016

    Purchased a new 2015 Ford Edge SEL. Spoke with several dealer representatives and each one was friendly and very helpful. Had trouble deciding between a 2016 and 2015 and they were very helpful for me for me to make the correct decision. Very happy with the 2015 except the SEL did not come with a garage door remote device and didn't find out about it until I got home. Happy, but disappointed at the same time.
    • Our Staff works hard to go the extra-mile for our valued guests, Minchman! We're glad everything was completed to your satisfaction! Take care!

      by reinekeford on 02/01/2016

  • Good experience

    4 out of 5 starsby Moreno200515 on 01/29/2016

    The dealership was very good and helpful with their communication while working on my vehicle.
  • Excellent customer service!!!

    5 out of 5 starsby Cherie88 on 01/23/2016

    I always get excellent customer service at Quiklane!! Stephanie and Jen are so nice and friendly. Their customer service skills are excellent! Always a good experience going here and I love my Ford F150
    • Thank you for your wonderful response to the quality of service our Staff provides, Cherie88! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

      by reinekeford on 01/26/2016

  • Great Customer Care

    5 out of 5 starsby Danibil on 01/07/2016

    Made me feel at home, good timing, met their quoted time to finish the job.
    • Danibil, thank you for writing this fantastic review and giving our dealership such a high star rating! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

      by reinekeford on 01/14/2016

  • Great service!

    5 out of 5 starsby Kthatcher on 01/06/2016

    They did a great job and even ordered extra parts for my car
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