Jeff Schmitt Chevrolet North
Customer Reviews of Jeff Schmitt Chevrolet North
Review type:
Worst Decision of my life
by Felicia on 08/23/2023Rude, unprofessional and absolutely one of the worst experiences I have EVER had at a dealership. I was treated with such disrespect by everyone and made to feel like it's all my fault and they did absolutely nothing to make me feel better… or at ease. I regret buying my car from here and I will NEVER buy from here again. I've also warned others about my horrible experience.
Alexa, my Hero on this day!
by Rebecca on 04/02/2023Alex Spicer is my HERO! My Chev Equinox would not start. Battery was dead. It would only run after a "jump-start" but turn off the engine at a grocery store, Doctors office, or restaurant, I would have to get a "jump-start" to get home.… This was day 2 of this. So, I called the Service Dept and explained my situation and requested an immediate Battery Swap. I was told to bring it in right now and they would take care of it. Upon arriving Alexa said she did get the phone call but was told I would be there at 3pm. I was there at 11:30 am. Alexa told me not to worry that she understood and would get this done. She was AMAZING! She and the service team took care of my battery and did an oil change, all in under 1 hour! Yes, AMAZING SERVICE! I am so grateful! Thank you! Thanks for understanding my emergency and responding with such care! Alexa... my HERO that day! Thank you!Rebecca, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Chevrolet North. We are always more than happy to assist you if anything else comes up. Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Amazing customer service
by Elaine Railton on 01/29/2023Very helpful, go to the eignth degree for you!Elaine, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Sam my boy
by Jeremiah Stilwell on 01/21/2023Appreciate Sam and everything he did as well as Matt Shear and Charlie! Great guys! Recommended to all!Jeremiah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Where dreams are fulfilled!
by Beaver on 01/09/2023Salesperson was very friendly and knowledgeable. Worked to make the experience pleasurable.We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Second Car Purchase from Jeff Schmitt Fairborn
by Jackie E on 12/04/2022Professional people, helpful and trustworthy people. That is why we came back. I have nothing but great things to say for our sales consultant Joey and will continue to do business with them in the future.Jackie, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Chevrolet North. We are always more than happy to assist you if anything else comes up. Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Bossin’ Austin
by Linda Brown on 09/15/2022I had a great experience working with Austin. He was very knowledgeable and very thorough. Would highly recommend this dealership.Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Great Place When Purchasing your Vehicle
by Jackie Eversole on 07/12/2022Our experience was actually one of the best. Joey was very helpful helping when locating a vehicle for us. He provide us with options on different cars which helped my husband and I make our decision. We were able to test drive the… vehicle we were interested in and purchased that vehicle. The process was fast and very easy. Joey made our purchase pain free. We are very happy with the vehicle we purchased.Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Very satisfying purchase.
by Terry on 05/12/2022Our salesman and the staff were very helpful , friendly and answered all my questions during the buying process. There was no pressure from anyone. Would highly recommend them to anyone in the market for a new or used vehicle.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
I love my car!
by Antonia Curlett on 03/18/2022Austin believed and reassured me that I’ll be okay with my dream car. He was an excellent salesman and did not peer pressure me into anything I didn’t want. Chris Paul was amazing too. He made sure that my vehicle will be in good hands… going forward in my future. I HIGHLY recommend them if you don’t like being pressured into anything. They are an excellent team!!!Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jeff Schmitt Chevrolet North and we hope to see you again. Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Excellent service
by Brett on 03/01/2022How everything was handled and was explained to me was great I really loved my time there at Jeff Schmitt I couldn't have had a better experience and would easily recommend it to anyone else who is looking for a vehicle!Hi there, thank you so much for your positive comments about Jeff Schmitt Chevrolet North! We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Absolute rockstars!
by Dana on 12/24/2021They are awesome to work with! Helped me purchase my vehicle and were super friendly. I highly recommend purchasing a vehicle from them.Hi there! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Yes, Yes, and Yes
by Cole on 11/13/2021Jeff Schmitt Chevrolet North has an excellent crew looking after potential and current customers. They will answer questions and get you the information you need to make a choice to your satisfaction. On the phone, by email, or in person,… the people at Jeff Schmitt will work to please you! They took care of me, and for that I am grateful!Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Thank Goodness For Jeff Schmitt Auto
by Kimberly Apple on 10/07/2021As soon as I pulled into the dealership lot I was greeted with a wave and a smile, Mr. Noverria Faulkner greeted me and found a new vehicle for me right away, the facility is super clean and the employees are fantastic, glad I bought my new… vehicle there. Everyone was super nice and friendly.Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Best Experience Ever
by Ashlee on 09/08/2021Best customer service everyone was so friendly and helpful I got exactly what I wanted thank you to the staff and Anthony Shoemaker who made this possible 😀Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
I love my new truck
by Mykle wright on 09/05/2021I love my new truck and my experience with Jeff shmitt was excellent. Joey Harnish and Mathew Shear made it a walk in the park. I will forever be a loyal customer after my experience with them.Hi, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Hassle Free
by Chuck Zimmerman on 08/28/2021They were very friendly ,laid back ,not pushy worked with me to get the price I felt good about, great experience.Our staff is committed to providing each of our clients with the best automotive experience! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Extremely Happy
by The fowlers on 08/07/2021I want to say first Mr. Shoemaker was an excellent sakesman he showed us exactly what we was there for never beat around the bush about anything and got right to work. Since we have bought many cars before and knew the process he… streamlined everything and was out of there with our new truck within 2 hours. We always go to Jeff schmitt because it's always a great experience. Thanks Mr. Shoemaker.Hi, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
2018 outlander
by John and Lisa St Felix on 07/07/2021We are so in love with this SUV!! Our sales guy was friendly,funny,and very helpful. The staff here are amazing! This is our 4th vehicle bought from this location Thank you guys for all you doHello, thank you for your kind words and this wonderful feedback! We hope to see you soon! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Great staff. Friendly and helpful
by Rae and Mark Cummin on 06/28/2021Friendly staff. Very friendly and helpful.Hi, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Chevrolet North. We hope to see you soon!
Great Experience
by Michael Spieker on 06/26/2021Thank You George Henry for your help with finding me a great SUV. George provided outstanding assistance and was very professional and helpful. The entire sales team and finance team with Jeff Schmitt was a pleasure to deal with.Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Chevrolet Silverado 1500
Honda Accord
Honda CR-V
Felicia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ashli Kitchen, Executive Assistant at akitchen@jeffdeals.com or 937-879-1918 to discuss your concerns, as your satisfaction is of utmost importance to us.
by Savy Robinson on 08/25/2023